Travel operator: Sunsave
The food is reasonable; sometimes it is very good indeed. The staff are very helpful and friendly. You get what you pay for, don't expect 5 star when you have only paid for 3/4. If you have a complaint, explain the situation calmly and it will be attended to almost immediately. Believe me we have stayed in quite a few hotels in this area, this is one of the best for what we paid. We are going to stay there again in September.
Travel operator: ulookubook
when we arrived at sharm resort we were told we had to leave our passports behind reception for 24 hours as they had to fill in forms, we were worried about this but got them back later on that night,
our room was cleaned evry day by ahmed he was a lovely man. we went bed breakfast so i cant comment on dinner and tea, but the breakfast was the same evryday. the choclate pancakes and omlettes were lovely though!
hotel staff were helpfull in some cases and not in others. we went out into naama bay every night but there was entertainment on every night at the hotel. dont pay no more than 25le to naama bay in a taxi
you really do need patience to go into naama bay. everyone is telling you to come in for a business card or to have tea, u just have to say no thankyou.
Travel operator: monarch
Travel operator: thomas cook
Travel operator: Sunsave.com / Flyglobespan Flight
The hotel and grounds were always clean and tidy and room service/ room cleaning very good.
The location was fine, close to most places.
Naama bay well worth a visit, good restaurants and evening atmosphere. We swam with Dolphins at Doplphinella which was good, except the price very high. Aqua park well worth a visit as well.
Reception staff were very slow and didnt communicate very well with holidaymakers.
The food was good, lots to choose from although the poolside bar really needs to have some childrens options.
We didnt go to any evening entertainment although there was kareoke and stuff put on in the bar we were not interested.
Travel operator: Low Cost Holidays
The Bellboy doing the removal was very helpful and even suggested we leave clothes on hangers and then moved the clothes for us, so we didn't have to repack.
We had read on the internet that the food was repetitive and "samey". But we figured that the type of people who might put reviews on the internet, generally have an axe to grind and these reviews might not be balanced. We were very wrong. The food was atrocious. Breakfast considered of what we thought was a powedered egg mix which you could have turned into a four inch round paper thin omelette. You could also have a pancake. There were grilled vegetables (undercooked), mashed potatoes (lumpy), and undercooked white shredded cabbage with hot dog sausages in it. There was a selection of raw salad type vegetables, cucumber, wrinkled tomatoes, shredded red cabbage and some sort of turnip with hummous and tzatziki. There was stale/dry bread and a selection of stale or dry small pastries.
We never went for lunch so I have no idea what that was like. You could order a Pizza or Salad from the Pool Bar. I did order a tuna salad, which arrived and contained no salad leaves but was a mashed mixture of tuna with huge amounts of raw (strong) onion and green pepper. No salad leaves in sight. My mother had a steak (read shoe leather) sandwich.
Evening meal consisted of recycled salad veg and tzatziki and hummous from the morning. A soup, rice, pasta, undercooked (almost raw) vegetables or potato. For pudding we had the same every day except on one day where it was Egyptian Day and they had some lovely pastries. Otherwise it was Blancmange, Creme Caramel, Set Custard, Jelly and Chocolate Pudding. In reality it was basically just a selection of different colours blancmange. The only fruit on offer was melon or dates, occasionally sliced orange. Never any other fruit not for breakfast or dinner.
The service was good and the waiters were friendly and attentive but didn't speak much english. There were many polish people in the hotel and we wondered if the hotel was trying to cater to their tastes as it was not to an english person's taste. However, polish people we spoke to didn't like the food either.
The pool bar was good. We only drank water, so no idea what the drinks are like, although we were told that as the hotel is "all inclusive" they buy only the cheapest spirit to hand on to the customers. The waiter told us this. They were quite disaparaging of the all inclusive guests.
The grounds of the hotel are very pretty with bougainvillea and nicely tended shrubs. The cleaner worked hard and left pretty flowers on our bed. After we tipped him several times he began to leave extra things, like we suddenly acquired a box of tissues, hitherto absent and then we suddenly got new fluffy towels instead of the threadbare ones we'd been getting.
The hotel is shabby all round. The stripey beach towels are threadbare and grey. The bath towels equally are shabby and grey (except the last two days we had new ones). The tiling in the bathroom is blackened with mould and there are no complimentary soaps or shampoos provided. There's a dispenser with hand soap in the shower and by the sink.
The area where the sun beds are (for sunbeds imagine sardines in a tin, that's how close they are placed. You are rubbing elbows with your neighbour, whether you want to or not!!)
On the penultimate day we had arranged with the reception to stay in our room for
Travel operator: Travel Republic
Travel operator: Klm
The food for breakfast and lunch was very poor. Dinners on occassions were excellent however, but they tended to put all their eggs in one basket by serving their falafel, aubergines dishes, chicken, meat (the nicer ones) etc all on one night so you had to combine them all on one plate which was not ideal and yet on another night the choice was very sparse.
The service at the poolside was very slow but the waiters positive cheery manner more than made amends. The pool was kept very clean and the rooms too and the usual litte things of petals being left on your bed after cleaning etc made some very positive contributions.
We did have an incidence in our room for three consecutive nights of ant infestations which was not great though.
The biggest problem that all potential visitors must be aware of though occured on our departure and it should be taken very seriously.
In the morning at 10am I asked for our room to be extended for three hours due to our shuttle service arriving for our airport departure at 5 o'clock but the room expiring at 12 noon. This was arranged at the cost of
Travel operator: Wings
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