163 Reviews
Traveller Rating
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Excellent15
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Very Good31
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Good49
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Average33
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Poor35
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 10 months ago
Food - 0
Cleanliness - 0
Location - 3
Staff - A grumpy 0
Entertainment went out NA
Visit again? If I lose my job, house, savings and have to survive on state benefits and need a holiday then yes. If I have more than a tenner to my name NO!
You get what you pay for they say. I've compared this to other places in Malta and this is not true.
Diabolical
Cleanliness - 0
Location - 3
Staff - A grumpy 0
Entertainment went out NA
Visit again? If I lose my job, house, savings and have to survive on state benefits and need a holiday then yes. If I have more than a tenner to my name NO!
You get what you pay for they say. I've compared this to other places in Malta and this is not true.
Diabolical
Travel operator: Malta Bargains
15 years 11 months ago
Our weeks holiday was a gift from the family so we had no choice in the matter.The soup was the only edible thing on the menu, the rest of the food was disgusting.When staff cleared away the dinner plates etc, they brought the garbage trolley to your table and dumped the food in front of you. Staff we found, were more interested in using their moblie phones than attending to you. Trying to get a drink from the bar was a joke, leave the bar, go to reception,order and pay for your drink, get a receipt and go back to the bar.Half the rooftop sun-bathing area was taken up with discarded loungers and tables.Our balcony looked down on the pool which you could see was filthy.The whole place had a smell about it and it felt damp
Travel operator: Malta Bargains
16 years ago
We have been several times to Palm Court and never
had a bad holiday
Rooms were OK food good staff we never had a problem with and we would go again
had a bad holiday
Rooms were OK food good staff we never had a problem with and we would go again
Travel operator: Maltabargains
Recommended
16 years 5 months ago
Well, here we are again, having read reports it's either superb or garbage. No grey areas. Some people will whinge about ANYTHING - I've never had a problem. Going out for Easter (booked and paid for in full by June this year).
I mean, hell fire for under
I mean, hell fire for under
Travel operator: Self
Recommended
16 years 6 months ago
just got back from palm court well all i can say is i will go back again, yes it does have faults but for what you paid you can not complain, yes the boiler broke but got meaned
the kitchen got shut down but we just went out, and it is getting sorted, but most of the guests we met were great made our holiday at the end of the day we were all in the same boat so made the most of it feel sorry for the staff as a lot of guests did complain but if your want better you have to pay for it.
the kitchen got shut down but we just went out, and it is getting sorted, but most of the guests we met were great made our holiday at the end of the day we were all in the same boat so made the most of it feel sorry for the staff as a lot of guests did complain but if your want better you have to pay for it.
Travel operator: malta bargains
Recommended
16 years 7 months ago
just got back from our third stay at the palm court and yet again had no complaints the food was good room was clean and comfy the staff were all friendly and helpfull love malta and palm court is a good base and i have to say it has its problems but i,m sure that the many people who come back time and time again will agree its not as bad as some and i for one look forward to my next holiday which will be sooner rather than later .
Travel operator: brittish jet
Recommended
16 years 7 months ago
My mother (58) and I (40) have just returned from a week in the Palm Court Hotel.
On arrival at 1am all in the reception looked ok, but as soon as you try to find your room you have to go along long corridors. The lifts are very small, they hold 4 people, or 2 and their luggage. Their are only 3 lifts for the 350+ rooms.
Our room was on the 5th (top) floor, it was basic with 1 X double bed and 2 X single beds, the mattresses were very hard and alot of people asked for their mattresses to be changed.The bathroom was smelly because of a lack of ventilation, the bath had been painted and alot of the paint had peeled of. The shower attachment to the wall was broken and had to be adapted with a bottle top to hold it up. The toilet was dirty.
The resturant was over crowded and very hot, the breakfast according to my mum didn't taste very nice. The toaster was one of them from the sixty's that rotates and either doesn't cook your toast or burns it second time round.
I am vegetarian and didn't eat anything but bread and jam for 2 days and on the third this was frozen.
Then we spotted a cockroach outside the resturant by the lift. We didn't go down there a again.
We heard of 3 break-ins and numerous people were demanding to be moved.
All in all we were not happy and I would strongly not recommend this hotel.
On arrival at 1am all in the reception looked ok, but as soon as you try to find your room you have to go along long corridors. The lifts are very small, they hold 4 people, or 2 and their luggage. Their are only 3 lifts for the 350+ rooms.
Our room was on the 5th (top) floor, it was basic with 1 X double bed and 2 X single beds, the mattresses were very hard and alot of people asked for their mattresses to be changed.The bathroom was smelly because of a lack of ventilation, the bath had been painted and alot of the paint had peeled of. The shower attachment to the wall was broken and had to be adapted with a bottle top to hold it up. The toilet was dirty.
The resturant was over crowded and very hot, the breakfast according to my mum didn't taste very nice. The toaster was one of them from the sixty's that rotates and either doesn't cook your toast or burns it second time round.
I am vegetarian and didn't eat anything but bread and jam for 2 days and on the third this was frozen.
Then we spotted a cockroach outside the resturant by the lift. We didn't go down there a again.
We heard of 3 break-ins and numerous people were demanding to be moved.
All in all we were not happy and I would strongly not recommend this hotel.
Travel operator: Malta Bargains
16 years 7 months ago
My friend and I always go all inclusive were disappointed with snacks as no variety crisps only .Had to queue twice for drink and only all inclusive till 11pm.
Heard a lot of complaints about rooms we had no complaint as maid in ever day changing towels and bed linen also cleaned room.
As far as food goes you would not starve but could have been more variety. Hotel location was also good as near bus station and shops and simons bar and crazy maisys,which made up for entertainment.
Hotel staff were in receptionand bar not as helpful as cleaners and Efram who were very helpful,
Although we had agreat time mixing with other guests, would return if price was right.
Heard a lot of complaints about rooms we had no complaint as maid in ever day changing towels and bed linen also cleaned room.
As far as food goes you would not starve but could have been more variety. Hotel location was also good as near bus station and shops and simons bar and crazy maisys,which made up for entertainment.
Hotel staff were in receptionand bar not as helpful as cleaners and Efram who were very helpful,
Although we had agreat time mixing with other guests, would return if price was right.
Travel operator: malta bargains
Recommended
16 years 7 months ago
We stayed in the Palm Court Hotel ,the place was dirty ,in our room we had a double bed with single sheet on it, the maid came in every other day if you had made your bed she did not bother.
Had to ask twice for toilet rolls, twice for towels which were very thin put my hand through one them .
Food was horrid ,I got a very bad tum after eating the pork ,had to go to doctors. you did not know what you were eating not many veg one lot of peas carrots and somthing that was gray which i found out later was peppers red and green Also very hot in resturant no air con .The only hotel we have stayed in were people took food in .
The pool had green and black mould round the sides,so did not go in. sun beds in need of replaceing whenyou lay on one your bottom is on the floor.and some of the chairs outside the bars are broken so be carefull.
They cut you down on how many drinks you could have at one time ,you could not have two bottles of beer to make a pint if you where getting a drink for your wife you could only have one.Every thing finished at 11 o'clock and you went to bed.
Hotel staff very unhappy they worked such long hours
htey sacked a lot of them in the first week of our hoilday so the ones that were left had a lot more work to do and could not do it ,they could not clear the tables in the resturant fast enough so you ended up doing it so you could have a meal if that is what you call it
will not stay there again ever
Had to ask twice for toilet rolls, twice for towels which were very thin put my hand through one them .
Food was horrid ,I got a very bad tum after eating the pork ,had to go to doctors. you did not know what you were eating not many veg one lot of peas carrots and somthing that was gray which i found out later was peppers red and green Also very hot in resturant no air con .The only hotel we have stayed in were people took food in .
The pool had green and black mould round the sides,so did not go in. sun beds in need of replaceing whenyou lay on one your bottom is on the floor.and some of the chairs outside the bars are broken so be carefull.
They cut you down on how many drinks you could have at one time ,you could not have two bottles of beer to make a pint if you where getting a drink for your wife you could only have one.Every thing finished at 11 o'clock and you went to bed.
Hotel staff very unhappy they worked such long hours
htey sacked a lot of them in the first week of our hoilday so the ones that were left had a lot more work to do and could not do it ,they could not clear the tables in the resturant fast enough so you ended up doing it so you could have a meal if that is what you call it
will not stay there again ever
Travel operator: British Jet Malta bargains
16 years 7 months ago
palm court malta i have never stayed in a hotel like this it was filthy i was told it was 3*never was i would not have let a dog stay there it was that bad and some thing should be done about it how they get away saying it is 3*i will never know i thought all hotels had to checked to give them*rating so who ever checked palm court must had a great big pair of blinkers on
Travel operator: britishjet
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