29 Reviews
Traveller Rating
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Excellent9
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Very Good17
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Good0
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Average3
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 7 months ago
We stayed there the first week in September very clean and the staff were very friendly the breakfast was excellent and the meals during the day we good the evening meal slighly let it down but was still not bad. The rooms were clean and the swimming pool area was good. The entertainment was excellent the man called Leo was fantansic he made the holiday. In the week we had two groups who were good. Leo made it though he was very friendly and we had a great laugh with him. We have stayed in other all inclusive places and the entertainment was bad he was brilliant Well done leo from Pack and Hands party.
Travel operator: Co-operative
Recommended
15 years 7 months ago
Had fantastic time at the hotel.Very clean and spacious and both food and entertainment were fantastic.We were all inclusive and would highly recommend this option.Pool was lovely with plenty of space around for the sun loungers.All in all excellent family holiday with friendly staff.Leo our entertainer was fantastic even if he fiddled the quiz so I lost ! Special thanks to the lovely giovanna and Jose too who made us more than welcome.
Travel operator: thomas cook
Recommended
15 years 8 months ago
We arrived early in the morning and was welcomed by pleasent reception staff followed on by a clean comfortable room witch had 2 ceiling fans which kept you nice and cool especially in the night..
The breakfast was fine (even had propper bacon) then from 11:30 am the was a wide range of snack which you order as and when required which means its cooked when ordered so was always nice and hot which include ,, pizzas, omlettes,toasties,chicken burgers, cheese burgers, lasagne, spagette bol,chicken nuggets all can be ordered with chips this is served till 5pm . the evening meal starts at 6:30 which is just normal all inclusive food the only problen nothing is labled so you dont really know what your putting on the plate
The location is at the top of a hill but dont let this put you off as its only 3 euros in a taxi to get back up including drivers tip.
The hotel staff are great always willing to help and very quick service at the bar.. It does state at the bar only one drink per person but they waver that you can get as many as you wish (or you could when we were there) theres one particular guy called jose whos there on an evening has a scream.. Very camp and up for a laugh with everyone.. Vicki the entertainer is brilliant with the kids she works alone and works long hours but that dosnt faze her at all
We are defenatly wanting to visit this hotel again.
The breakfast was fine (even had propper bacon) then from 11:30 am the was a wide range of snack which you order as and when required which means its cooked when ordered so was always nice and hot which include ,, pizzas, omlettes,toasties,chicken burgers, cheese burgers, lasagne, spagette bol,chicken nuggets all can be ordered with chips this is served till 5pm . the evening meal starts at 6:30 which is just normal all inclusive food the only problen nothing is labled so you dont really know what your putting on the plate
The location is at the top of a hill but dont let this put you off as its only 3 euros in a taxi to get back up including drivers tip.
The hotel staff are great always willing to help and very quick service at the bar.. It does state at the bar only one drink per person but they waver that you can get as many as you wish (or you could when we were there) theres one particular guy called jose whos there on an evening has a scream.. Very camp and up for a laugh with everyone.. Vicki the entertainer is brilliant with the kids she works alone and works long hours but that dosnt faze her at all
We are defenatly wanting to visit this hotel again.
Travel operator: travel republic
Recommended
15 years 8 months ago
We Booked this holiday At the Altamadores apartment with complete travel.
we arrived early in the morning and was greeted by reception who were very nice.
the food was very good you have a Breakfast 08:00 till 10:00 then a menu to order from all day and evening meal at 18:30 and free drinks 11:00 till 23:00 it was well worth what we paid.
The rooms pool side and restrant were very clean.
The location is at the top of the mouatin and is a 10 minute walk down to a love white sandy beach and a taxi ride back up is only 3 euros.
the staff were excelent and fun.
The Entertainment was good most nights shows like the tramp,Abba,but to much bingo.
I would recomend this place to anyone going to purto rico.
And we will be returning there again next year
we arrived early in the morning and was greeted by reception who were very nice.
the food was very good you have a Breakfast 08:00 till 10:00 then a menu to order from all day and evening meal at 18:30 and free drinks 11:00 till 23:00 it was well worth what we paid.
The rooms pool side and restrant were very clean.
The location is at the top of the mouatin and is a 10 minute walk down to a love white sandy beach and a taxi ride back up is only 3 euros.
the staff were excelent and fun.
The Entertainment was good most nights shows like the tramp,Abba,but to much bingo.
I would recomend this place to anyone going to purto rico.
And we will be returning there again next year
Travel operator: Complete Travel
Recommended
15 years 8 months ago
We have just come back from staying here and enjoyed our stay.We were all inclusive which was definatly worth doing even if just for the breakfast and drinks.The breakfasts we couldnt fault as there was lots to choose from and was really nice.The snack bar was ok too but am sorry to say the evening meal was quite a let down.Saturday night is bbq night and i would say was the best evening meal of the week.If the food had cards in front of them stating what it was that would have helped a lot.The bar staff were lovely too especially Davinthia.The cleaners and reception staff were friendly too.But Leo the entertainer made the hotel.He even comes into work 2 hours earlier to come round the pool and chat to you.He has so much energy and the kids love him as well as the adults.Go Leo,next time tho Leo we will do a duet of day dream believer together.Keep up the good work.
Travel operator: Thomas Cook
Recommended
15 years 8 months ago
We have just got back from the Altamadores and i can only say that the whole holiday was fantastic! yes i agree about previous comments with regards to the evening meal in so much as if the food was labelled then you would know what was what, but hey come on - anyone can tell a chop from pizza and although we never experienced cold food there is a microwave on the side. Breakfast - fab - good proper english bacon!! snacks - you couldn't fault. The apartments were spacious and clean. The ceiling fans are a must. We left ours on for the whole 2 weeks we were there, we just put our tesco clubcard in the slot and away we went. All the hotel staff in general were very polite, but special mentions to all the bar staff especially Jose - we got a smile out of him by the end of the 2 weeks. Now for the entertainment - LEO LEOOOOO!!! what a superb all round entertainer this guy is and as the previous post said - he makes time to get to know all the guests and sits and chats with them all. Leo - we hope you are doing us proud and still singing Penny Arcade!!!!!
Anyway we are hoping to go back next year. Big hello to anyone reading this who was there when we were there (We were the Warrington Wolves fans!!!)
Anyway we are hoping to go back next year. Big hello to anyone reading this who was there when we were there (We were the Warrington Wolves fans!!!)
Travel operator: Thomas Cook
Recommended
15 years 9 months ago
hotel was nice and clean with good maid service.
breakfast and snack menu food was good but could have been a bit more of a variety,the food at the evening buffet was terrible apart from not being able to tell what it was meant to be it was also always cold reulting in having to eat out most nights not what you plan when you go all inclusive.
location not great but like most places up a steep hill need to taxi but very cheap.
some of the staff were ok others very rude and ignorant. the entertainment girl was nice and friendly and tried her best to get things going.
breakfast and snack menu food was good but could have been a bit more of a variety,the food at the evening buffet was terrible apart from not being able to tell what it was meant to be it was also always cold reulting in having to eat out most nights not what you plan when you go all inclusive.
location not great but like most places up a steep hill need to taxi but very cheap.
some of the staff were ok others very rude and ignorant. the entertainment girl was nice and friendly and tried her best to get things going.
Travel operator: thomas cook
15 years 9 months ago
We returned this earlier this month and it has rained since we got home. we were looking forward to some rain after two weeks of glorious sunshine but we are not so sure now.
A very relaxing holiday the staff are so friendly and all have a smattering of English therefore life was so much easier when trying to order food or looking for pronunciation. Vikki works her socks off keeping everyone busy and has a very easy attitude towards all. we only witnessed two events when discussion got a bit heated with the bar staff but as usual it was the ignorance of the Brits stoked on alcohol and false bravado having a pop at the bar staff who work tirelessly keeping the guests supplied with alcohol. If I were them I would simply have stopped serving the guests alcohol but they handled themselves admirably. A great family hotel with a varied entertainment a bit lack lustre on occasion but we are not into bingo having said that the "pots" were seldom below 100 Euros. The acts that performed were of a good quality and were very professional. The food as an AI guest we would say was okay you certainly wont starve. Breakfast was the usual continental cerials or full English. The lunch menu was a set menu of pizza steaks omlette burgers various sandwiches toasties and the obligitory chips and other snacks cooked freshly for you when you order, (so much better than sitting under heat lamps for hours). The evening meal was never very exciting but there was Chicken, Lamb, Beef and Fish on offer most nights of the week, so something for everyone.
if you like to have excursions then i would suggest that you have a look at the prices in the harbour in puerto rico as they are a lot cheaper than the reps.
All in all a very enjoyable two weeks and we will probably go back just to see how much the resort
A very relaxing holiday the staff are so friendly and all have a smattering of English therefore life was so much easier when trying to order food or looking for pronunciation. Vikki works her socks off keeping everyone busy and has a very easy attitude towards all. we only witnessed two events when discussion got a bit heated with the bar staff but as usual it was the ignorance of the Brits stoked on alcohol and false bravado having a pop at the bar staff who work tirelessly keeping the guests supplied with alcohol. If I were them I would simply have stopped serving the guests alcohol but they handled themselves admirably. A great family hotel with a varied entertainment a bit lack lustre on occasion but we are not into bingo having said that the "pots" were seldom below 100 Euros. The acts that performed were of a good quality and were very professional. The food as an AI guest we would say was okay you certainly wont starve. Breakfast was the usual continental cerials or full English. The lunch menu was a set menu of pizza steaks omlette burgers various sandwiches toasties and the obligitory chips and other snacks cooked freshly for you when you order, (so much better than sitting under heat lamps for hours). The evening meal was never very exciting but there was Chicken, Lamb, Beef and Fish on offer most nights of the week, so something for everyone.
if you like to have excursions then i would suggest that you have a look at the prices in the harbour in puerto rico as they are a lot cheaper than the reps.
All in all a very enjoyable two weeks and we will probably go back just to see how much the resort
Travel operator: ON THE BEACH
Recommended
15 years 10 months ago
Just returned from Altamadores. We arrived early morning, were given a map of the hotel and had to find your own way to your apartment. This was not a problem.
The apartment was very clean, the kitchen was very well equipped although there was no kettle. We did not find this a problem as we were all inclusive.
The pool area was clean and there were plenty of sun beds, but could of done with a few more parasols, it was very hot.
The food was ok we found the breakfast and snacks very good. Evening meal was buffet style. It would have helped if they had some sort of menu. What I thought were onion rings were in fact squid.
The hotel entertainer Vicky was really good. We really enjoyed the tribute band the Tramps and also the acrobats.
Although situated high up a hill we didn't find this a problem walking up to the Europa Centre or down to the beach but a taxis is a must. Coming back up the bank in the heat is a no no.
The apartment was very clean, the kitchen was very well equipped although there was no kettle. We did not find this a problem as we were all inclusive.
The pool area was clean and there were plenty of sun beds, but could of done with a few more parasols, it was very hot.
The food was ok we found the breakfast and snacks very good. Evening meal was buffet style. It would have helped if they had some sort of menu. What I thought were onion rings were in fact squid.
The hotel entertainer Vicky was really good. We really enjoyed the tribute band the Tramps and also the acrobats.
Although situated high up a hill we didn't find this a problem walking up to the Europa Centre or down to the beach but a taxis is a must. Coming back up the bank in the heat is a no no.
Travel operator: Thomas Cook
Recommended
16 years 7 months ago
Just returned from staying at the Altamadores apts, thought they were excellent, lovely and clean rooms with fans on the ceiling, very much needed!! Pool area clean and spacious with plenty of sun loungers and umbrellas available. Staff were very pleasant and helpful even letting us keep our room as we had a late flight home. Well worth getting a taxi to Puerto Rico centre or the amadores beach for some lovely restaurants along the beach, only costs a few euros to get there. Thoroughly enjoyed staying here and would recommend these apartments to anyone cant wait to go back!!
Travel operator: Travel Republic
Recommended
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