62 Reviews
Traveller Rating
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Excellent24
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Very Good31
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Good6
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 9 months ago
We had very high hopes about the Altamar after reading all the other reviews on the site and I must say upon arrival the reception area did look very good. Unfortunately the same could not be said for the room we were allocated, it had no ceiling fans or any other means of air conditioning, the fridge wasnt working properly and the whole room needed a major clean and revamp.
We went to see our rep the next day and the hotel management told us that we had been allocated one of a few rooms which were not yet updated to the same standards as the rest of the apartments. They offered to give us another room the next day with ceiling fans . This apartment was much better, it had more space , was a lot more modern and a lot cleaner , its only fault was that it was at the very bottom of the complex(which is terraced into a hillside) and overlooked waste ground. This may also have been the reason that our apartment was frequently visted by massive cockcroaches!!
On a brighter note the pools were nice, the entertainment crew did a good job, the acts at the evening entertainment were very good and they have a wonderful childrens club. The Altamar is quite a bit away from the main shopping area but there is a taxi stand just outside. The Europa centre is a bit dismal.
Puerto Mogan market which is held on a friday is well worth a vist, it works out at only 1.50c per person if you take the local bus . Aqualand in Maspalomas was also good.
We went to see our rep the next day and the hotel management told us that we had been allocated one of a few rooms which were not yet updated to the same standards as the rest of the apartments. They offered to give us another room the next day with ceiling fans . This apartment was much better, it had more space , was a lot more modern and a lot cleaner , its only fault was that it was at the very bottom of the complex(which is terraced into a hillside) and overlooked waste ground. This may also have been the reason that our apartment was frequently visted by massive cockcroaches!!
On a brighter note the pools were nice, the entertainment crew did a good job, the acts at the evening entertainment were very good and they have a wonderful childrens club. The Altamar is quite a bit away from the main shopping area but there is a taxi stand just outside. The Europa centre is a bit dismal.
Puerto Mogan market which is held on a friday is well worth a vist, it works out at only 1.50c per person if you take the local bus . Aqualand in Maspalomas was also good.
Travel operator: thomas cook
Recommended
16 years 9 months ago
Just got back from 2 weeks at the Altamar.
Lovely hotel, set on the top of the hill, approx 10 mins walk from the Europa Centre.
We had a superior room which was well worth the extra. We had two patio doors onto the balcony, one from the living area and one from the bedroom, both of these had very good ceiling fans and kept us cool at night. There was a kettle, filter coffee machine, toaster, microwave, twin ceramic hob and large fridge freezer. There was a large shower cubicle in the bathroom.
The rooms were clean and the maid came every day except sunday (more than to the normal rooms I think). They make the beds, and wash the dishes. The rooms had a very large balcony with two sunbeds, a table and four chairs, a parasol and a clothes airer. There is a large wardrobe and a safe in the bedroom.
There is a very good Spar shop upstairs in reception and a large Netto up at the Europe centre. The hotel reception is on the top floor 9level 6) and the rooms are all set below. There are two lifts. There are two pools on level 3 which were clean and had plenty of sunbeds.
We didnt go down to the restaurant or see any of the entertainment at night but it is pretty noisy until 12.30. There is daytime entertainment - i.e. bingo, water polo etc which was very popular. We found everything we needed at the altamar,the staff were helpful, and it was clean and spacious.
Its a short taxi ride to the beach, the restaurants and shops are within easy walking distance, and the main resort centre is a 10 minute taxi ride away.
Definately recommended.
Lovely hotel, set on the top of the hill, approx 10 mins walk from the Europa Centre.
We had a superior room which was well worth the extra. We had two patio doors onto the balcony, one from the living area and one from the bedroom, both of these had very good ceiling fans and kept us cool at night. There was a kettle, filter coffee machine, toaster, microwave, twin ceramic hob and large fridge freezer. There was a large shower cubicle in the bathroom.
The rooms were clean and the maid came every day except sunday (more than to the normal rooms I think). They make the beds, and wash the dishes. The rooms had a very large balcony with two sunbeds, a table and four chairs, a parasol and a clothes airer. There is a large wardrobe and a safe in the bedroom.
There is a very good Spar shop upstairs in reception and a large Netto up at the Europe centre. The hotel reception is on the top floor 9level 6) and the rooms are all set below. There are two lifts. There are two pools on level 3 which were clean and had plenty of sunbeds.
We didnt go down to the restaurant or see any of the entertainment at night but it is pretty noisy until 12.30. There is daytime entertainment - i.e. bingo, water polo etc which was very popular. We found everything we needed at the altamar,the staff were helpful, and it was clean and spacious.
Its a short taxi ride to the beach, the restaurants and shops are within easy walking distance, and the main resort centre is a 10 minute taxi ride away.
Definately recommended.
Travel operator: Thomas Cook
Recommended
16 years 9 months ago
The hotel was very clean. Could do with more lifts. We stayed in room 107b which was a fab room. Over looking the pool with a large wooden decking. The lift is next to it so you can hear it.
The food was lovely and with plenty of choice.
Hotel location a little far out.
Hotel staff nice Carlos and Martin in resturant very friendly.
Not impressed with the entertainment. Same thing every day Happy Hour and Bingo. Football and Killer Pool. Seemed that it was money required to go in for things, why not make it free and you win a free cocktail. Thought there would have been more for Kids. I know there is a Kids club but with teenages there was nothing for them to do.
The food was lovely and with plenty of choice.
Hotel location a little far out.
Hotel staff nice Carlos and Martin in resturant very friendly.
Not impressed with the entertainment. Same thing every day Happy Hour and Bingo. Football and Killer Pool. Seemed that it was money required to go in for things, why not make it free and you win a free cocktail. Thought there would have been more for Kids. I know there is a Kids club but with teenages there was nothing for them to do.
Travel operator: Thomas Cook
16 years 9 months ago
We have stayed with our family at at the altamar appts several times over the last 10 years.
Weather has always been fantastic be it May or Aug with plenty of hot sun and cooling breezes.
Appts are always clean and comfortable although the ones we stayed in after traveling independently could have done with a little refurbishment(jmc have refurbed all of theirs) to us it was worth it when we considered the large amount of money we saved by not booking with jmc.
The entertainment has been consistently good over the years.We have always had a great holiday my daughter says its like coming home and the view from the terraces in her words are priceless but do shop around for best prices and deals as we did.
Weather has always been fantastic be it May or Aug with plenty of hot sun and cooling breezes.
Appts are always clean and comfortable although the ones we stayed in after traveling independently could have done with a little refurbishment(jmc have refurbed all of theirs) to us it was worth it when we considered the large amount of money we saved by not booking with jmc.
The entertainment has been consistently good over the years.We have always had a great holiday my daughter says its like coming home and the view from the terraces in her words are priceless but do shop around for best prices and deals as we did.
Travel operator: independant
Recommended
16 years 10 months ago
Me and my children stayed in the Altamar apartments for a week in June 07...
We stayed in room 84 a which was on floor two.
Altamar apartments feature:terrace solarium,daytime and evening entertainment, children`s playground and playroom, games room, billiards, basketball, mini football, internet facilities, 24 hour reception, currency exchange, luggage room,supermarket, laundry, parking(certain activities may be payable locally)
As soon as we got to Altamar we checked in at the reception, got our key to the apartment and an electric card, then went down the lift to our room.
The lift is very useful when you've got children even though it would have done me some exercise running up and down the steps.
The apartments are basic and are worth the money which I paid. The one bedroom apartment which I stayed in had-two beds with a bedside light and table with a fan in the bedroom as well as in the kitchen/living area, in the bathroom there was: shower, toilet, bidet, mop and broom behind the door, sink, plenty of towels for our stay and also every time the maid was to come she supplied toilet rolls! In the Kitchen/ living area was: Freezer, fridge, microwave, table with four chairs, cupboards with-plates, bowls, cups, saucepans and dustpan and brush and a bin. In the living area was: Pay as you go television, Sofa with a pull out bed underneath it, cupboards and a lamp.
The balconies are suitable sizes, which have: two sun loungers, table with four chairs and a clothes horse.The views from the balconies was beautiful!
In the reception there is a spar shop, games room(not in use at the moment) toilets, a chair which massages you for 2 euros, five computers with internet access, microphones and webcams to use which is 1 euro for twenty minutes.
There is plenty more to say but if you really want to find out about the altamar apartments go there!
We stayed in room 84 a which was on floor two.
Altamar apartments feature:terrace solarium,daytime and evening entertainment, children`s playground and playroom, games room, billiards, basketball, mini football, internet facilities, 24 hour reception, currency exchange, luggage room,supermarket, laundry, parking(certain activities may be payable locally)
As soon as we got to Altamar we checked in at the reception, got our key to the apartment and an electric card, then went down the lift to our room.
The lift is very useful when you've got children even though it would have done me some exercise running up and down the steps.
The apartments are basic and are worth the money which I paid. The one bedroom apartment which I stayed in had-two beds with a bedside light and table with a fan in the bedroom as well as in the kitchen/living area, in the bathroom there was: shower, toilet, bidet, mop and broom behind the door, sink, plenty of towels for our stay and also every time the maid was to come she supplied toilet rolls! In the Kitchen/ living area was: Freezer, fridge, microwave, table with four chairs, cupboards with-plates, bowls, cups, saucepans and dustpan and brush and a bin. In the living area was: Pay as you go television, Sofa with a pull out bed underneath it, cupboards and a lamp.
The balconies are suitable sizes, which have: two sun loungers, table with four chairs and a clothes horse.The views from the balconies was beautiful!
In the reception there is a spar shop, games room(not in use at the moment) toilets, a chair which massages you for 2 euros, five computers with internet access, microphones and webcams to use which is 1 euro for twenty minutes.
There is plenty more to say but if you really want to find out about the altamar apartments go there!
Travel operator: none
Recommended
16 years 10 months ago
We stayed in the Altamar for one week & had a great time
The apartments had fantasic views, very clean, the maids cleaned the rooms very well & even washed & put away the pots for you & folded any cloths you left on the beds.
The pool areas were also clean & well looked after, with plenty of sunbeds.We had a couple of meals at the hotel & it was quite good. The staff were all very nice polite & helpfull.
The location was fine taxis are dirt cheap only 3euros to the beach.
Entertainment was fine those reps work realy hard.
The apartments had fantasic views, very clean, the maids cleaned the rooms very well & even washed & put away the pots for you & folded any cloths you left on the beds.
The pool areas were also clean & well looked after, with plenty of sunbeds.We had a couple of meals at the hotel & it was quite good. The staff were all very nice polite & helpfull.
The location was fine taxis are dirt cheap only 3euros to the beach.
Entertainment was fine those reps work realy hard.
Travel operator: jmc
Recommended
17 years 6 months ago
Post removed. Please post on your return from Spain - Admin
Travel operator: JMC
Recommended
17 years 6 months ago
We would go back to this apartment again it was clean had our towels changed twice in a week. We had food from the restaurant which we really enjoyed.
The location was great even the taxi's were cheap if you didn't want to walk. The staff on reception spoke very good English.
The waiters very friendly the entertainment team great so was the shows, the lifts broke twice but was mended right away, we was on 0 floor was tiring to walk up as reception was on 6 floor but as it was only a couple of times not to bad.
You have ceiling fans in the livinig area and the bedroom its a shame they dont have air conditioning as it was in the 30's and very warm at night, but overall we enjoyed it very much have booked for next year for 2 weeks and taking another 3 families with us.
Well done Altamar you have done yourself proud.
The location was great even the taxi's were cheap if you didn't want to walk. The staff on reception spoke very good English.
The waiters very friendly the entertainment team great so was the shows, the lifts broke twice but was mended right away, we was on 0 floor was tiring to walk up as reception was on 6 floor but as it was only a couple of times not to bad.
You have ceiling fans in the livinig area and the bedroom its a shame they dont have air conditioning as it was in the 30's and very warm at night, but overall we enjoyed it very much have booked for next year for 2 weeks and taking another 3 families with us.
Well done Altamar you have done yourself proud.
Travel operator: thomas cook
Recommended
17 years 7 months ago
This hotel is excellent value for money, with clean rooms,friendly staff and excellent views of the ocean.
The food was very good especially the buffet food court.
We have already booked to go back to this hotel next year.
The food was very good especially the buffet food court.
We have already booked to go back to this hotel next year.
Travel operator: thomas cook
Recommended
17 years 8 months ago
I enjoyed this hotel full of life and helpful staff.
The pool was cool and the kids had fun there was entertainment every night.
The pool was cool and the kids had fun there was entertainment every night.
Travel operator: jmc
Recommended
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