67 Reviews
Traveller Rating
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Excellent16
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Very Good22
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Good16
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Average7
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 10 months ago
I thoroughly enjoyed my holiday which was complemented by my staying at Puerto Azul. Although you had to travel by taxi if you were not enthusiastic about walking, this was the price to pay for such a beautiful view. The staff were friendly and the cleaning staff were of the best quality I have ever encountered.
I was not too happy about a broken safe deposit box which was reported and not repaired, however a full refund was paid.
The hotel food was lovely and of a very reasonable price. The evening entertainment was good for children mostly. We were all impressed by our hotel room and the pool was really nice too.
All in all, a wonderful place to stay. I will be returning and recommending this hotel to friends and family.
I was not too happy about a broken safe deposit box which was reported and not repaired, however a full refund was paid.
The hotel food was lovely and of a very reasonable price. The evening entertainment was good for children mostly. We were all impressed by our hotel room and the pool was really nice too.
All in all, a wonderful place to stay. I will be returning and recommending this hotel to friends and family.
Travel operator: My travel
Recommended
19 years 10 months ago
We've recently returned (June 04) from a week long break at the Azul, this time on a self catering basis. This is the second time we have stayed at the hotel, the first (sept 03)being on a Half Board basis.
The first time, was in block 2 overlooking puerto rico and the commercial centre. The view was fantastic looking directly down to the beach and harbour. It was lovely to sit of an evening on the balcony and watch the sun go down and the taxi's bustling aroung the centre.
The second time was in block 5 which looked directly out to sea, and along the promenade to Amadores Beach.
On both occassions the apartments were clean and tidy, and whilst bordering on basic, what more do you expect for
The first time, was in block 2 overlooking puerto rico and the commercial centre. The view was fantastic looking directly down to the beach and harbour. It was lovely to sit of an evening on the balcony and watch the sun go down and the taxi's bustling aroung the centre.
The second time was in block 5 which looked directly out to sea, and along the promenade to Amadores Beach.
On both occassions the apartments were clean and tidy, and whilst bordering on basic, what more do you expect for
Travel operator: Direct Holidays
Recommended
19 years 10 months ago
I visited Puerto Azul in June for my first time with a friend.
Was a bit dubious when I saw the landscape along the route from the airport but once I got into Puerto Rico I was amazed.
It is sooo picturesque with the buildings built into the cliffs and I thought the resort was stunning.
The hotel was spotless at all times and the staff were really helpful, especially when my glasses broke on arrival. The only annoyinng thing was not being told about the deposit for the room but then again they have to make up for losses from apartments somehow. Cleaning of apartments was brill with even the washing up being done by our lovely cleaner except on the two days cleaners have off on wednesday or sunday. Did have to take three lifts to our apartment but there was no problems woth that as they were in good working order.
Food in the pool bar was cheap but cheerful and the nightly entertainment wasn't fantastic, it would have been good for the kids though.
I think I only saw two cockroaches alive, in the fortnight within the apartment blocks.
What a fab time, definately will be back!!
Was a bit dubious when I saw the landscape along the route from the airport but once I got into Puerto Rico I was amazed.
It is sooo picturesque with the buildings built into the cliffs and I thought the resort was stunning.
The hotel was spotless at all times and the staff were really helpful, especially when my glasses broke on arrival. The only annoyinng thing was not being told about the deposit for the room but then again they have to make up for losses from apartments somehow. Cleaning of apartments was brill with even the washing up being done by our lovely cleaner except on the two days cleaners have off on wednesday or sunday. Did have to take three lifts to our apartment but there was no problems woth that as they were in good working order.
Food in the pool bar was cheap but cheerful and the nightly entertainment wasn't fantastic, it would have been good for the kids though.
I think I only saw two cockroaches alive, in the fortnight within the apartment blocks.
What a fab time, definately will be back!!
Travel operator: Direct Hols
Recommended
19 years 10 months ago
The Azul has an amazing view and the pool is lovely the only problem is the actual rooms, they were all poor by the sounds of the numbers that were complaining on arrival.
We arrived in the middle of the night following a trail of blood and to greet us at reception was a girl in tears because a bloke had smashed her window and stolen her stuff!! (blood accounted for!)
But from there on out it was a nice holiday. 10 days were too much cos after eating out in the commercial center 4 nights you realise the chef runs from one to another preparing the same meal!!
The entertainment was ok, bit slow and only one person on his own trying to do the job of the (bless him).
We arrived in the middle of the night following a trail of blood and to greet us at reception was a girl in tears because a bloke had smashed her window and stolen her stuff!! (blood accounted for!)
But from there on out it was a nice holiday. 10 days were too much cos after eating out in the commercial center 4 nights you realise the chef runs from one to another preparing the same meal!!
The entertainment was ok, bit slow and only one person on his own trying to do the job of the (bless him).
Travel operator: late deals
Recommended
19 years 11 months ago
We stayed in block 2, and had a lovely view. The cleaners were very good and the facalities were good. The hotel staff were nice and the entertainment wasn't too bad.
The only thing I would say is that our holiday company didn't inform us that you have to pay a
The only thing I would say is that our holiday company didn't inform us that you have to pay a
Travel operator: Air Tours
Recommended
19 years 11 months ago
Just back last week from Puerto Azul. The hotel itself was lovely, just the room needs renovating. I think some have already been done as some people had better rooms than others.The food was good, plenty choice and everything was clean. Staff were friendly. The entertainment was the usual Bingo etc and they had a Tom Jones and an Elvis night.The location of this hotel is ok if you dont mind walking up hills, but we like to go for a walk morning and evening and soon got tired of them. Taxis are cheap and there is a bus service.
Travel operator: Direct Holidays
Recommended
19 years 11 months ago
Just returned from the puerto azul 4 the second time this year lovely hotel amazing views and would recomend it to any1 rooms are in need of an update thoough but very clean and excellent maid service as i say great hotel and adios till im back again!!!!!!!!!!!!!! The Simpsons Newcastle
Travel operator: airtours
Recommended
19 years 11 months ago
The actual hotel is lovely and has some great things here the pool and pool area is lovely nice and clean and safe with on duty life guard . the food is ok i found the inside take away bar a much nicer snack . The reps and reception staff were helpfull . The entertainment was ok abit family based but generally ok . The only prob is the situation of the hotel it is abit out of the way of the beach and of the night life so u constantly have to rely on crazy taxis drivers. Did have a supereb holiday here and would def return. when booking i would ask for a lower level room as u tend to get a bit put out the way and takes a good few days to find ya room . have a good one
Travel operator: airtours
Recommended
19 years 11 months ago
This was only our 2nd holiday ever and it was so good that i am now officially a holiday junky!! We stayed at the Puerto Azul, with another family of four,for one week and it definately wasn't long enough. On arrival there was a bit of a mix up over rooms as we were supposed to have had them next to each other but they were at different ends of the hotel. However, the excellent staff at reception did manage to get our rooms next to each other after half hour of waiting (we didn't mind as we were having a nose around).
Our rooms were very basic but very clean. The food at the hotel was good (apart from the breakfast) and was quite resonable. I am a very fit person so didnt mind all the steps but my husband found them a bit much. The hotel was in an excellent location (3 min taxi ride down to beach and 2 min taxi ride up the road to an excellent crazy golf pitch and shops).
You couldt ask for better staff, they went out of their way to please you and did all they could to help. The entertainment was brill, hypnotist,singers, kids disco and a bloke came with snakes and crocs! The kids loved it all! We would definately come back but would have to stay for much longer.
Our rooms were very basic but very clean. The food at the hotel was good (apart from the breakfast) and was quite resonable. I am a very fit person so didnt mind all the steps but my husband found them a bit much. The hotel was in an excellent location (3 min taxi ride down to beach and 2 min taxi ride up the road to an excellent crazy golf pitch and shops).
You couldt ask for better staff, they went out of their way to please you and did all they could to help. The entertainment was brill, hypnotist,singers, kids disco and a bloke came with snakes and crocs! The kids loved it all! We would definately come back but would have to stay for much longer.
Travel operator: Mytravel
Recommended
20 years 1 month ago
hi there, just got back from the puerto azul, had a lovely time and would like to recommend this place to everyone! food lovely hotel clean will be going back again hopefully this year! thanks for all the reports guys as this was what swayed my decision to go there! apart from the person who would n't go back if it was free! i think they have the wrong place!!!!!!!!!
Travel operator: airtours
Recommended
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