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El Minarete Apartments

12 of 13 hotels in Roquetas de Mar

3 out of 5 from 2 reviews
1 star
Roquetas, Calle de los Parrales, 04740 Roquetas de Mar, Spain

2 Reviews

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Review Overview

  • Cleanliness
  • Entertainment
  • Service
  • Location
18 years 4 months ago
Stayed at apartments 23rd to 27th October. Checking was quick and painless, we were able to checking 2-hours early.

The apartment which was 5A in the phase 1 part of the premises was spacious and clean, it is a little dated but clean is the most important feature for my wife and I. The kitchen has all utensils required but would take washing up liquid, a cloth and matches for use in the kitchen. The room has fans which were not required in October.

Swimming pool an area were very quiet which suited us, but young children may find it to quiet. The water in the pool was ice cold. The bonus for us was having sunbeds in the garden of the apartment which meant in the afternoon laying comfortably away from the pool area.

I am already planning my return to this property next year.

Travel operator: independent

N King
19 years 6 months ago
Initially a good clean apartment complex, well serviced by team of maids, regular and efficient sheets and towel changes. Although a small team of relatively inexperienced english speaking staff, all where courteous and helpful.

First impressions where however shattered as after a few days we discovered that the apartment complex is not appearing to be set up for British visitors, all posters and help folders are in German and except for taxis being summoned by deskstaff, no way of co-ordinating local trips etc.

The complex itself houses a combination of visitors or tourists like ourselves and people, generally German who appear to own the ground floor air conditoned dwellings, some own cats and dogs that foul areas that are used by us and subsequently our children,including roof terraces, although it will be lifted and cleaned by staff, only after their attention is drawn to it.

The pool although initially appearing clean and well kept is not regularly maintained and cleaned, nor are the immediate areas around it and flies are in abundance. The pool is definately not suited to younger children and non swimmers alike as the shallow end is 1.05m, the ladders are appearing loose and the steps go into the deep end. There is no life guard or attendant visible and young children unsupervised jump from two man made stone structures, one at either end of the pool, where if a fall should occur serious injuries would be caused. Despite complaints about the cleanliness of the pool several visitors from and during my visit were treated locally for ear infections which the doctor had suggested had come from the pool, with one lady being temporarily hospitalised.

Rooms are hot and poorly ventilated with inadequate ceiling fans and although leaving the windows open greatly enhances ones ability to get fresh cool air during the evening, reports of burglars accessing at least one of the apartments that we know of during the evening discourages one from leaving the windows which do not alrady have metal grills fitted open, unless like my family you manage to booby trap the window with a combination of the living room furniture in the hope that the prospective intruder may make some noise and wake you, and allow time for some form of alarm to be raised and Police summoned.

Some of the apartments, like mine opened directly onto a street to the rear of the complex and therefore outside what I would consider the safe environment that I would expect from such an establishment and there appears, except for a night duty receptionist with a torch no visible active security measures which I found unacceptible.

This accomadation was sold or is attempting to be sold as 3 star accomadation, compared to other 3 star establishments this has a long way to go. Not one I would recommend or stay at again.

Travel operator: Falcon

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