Pool area was clean as was the pool. The staff at the bar beside the pool were rather rude and would ignore kids waiting for a drink. Not all is all inclusive. Diet coke, local or imported vodka, gin, brandy, freshly squeezed orange juice are not part of the all inclusive!!!! Food was so bad, we had to eat out more often than not. We were served raw chicken and when we pointed it out we never even got an apology.
I would never ever go back there
Travel operator: Thomas Cook
Travel operator: Direct Holidays
The food for adults was very good but poor for the kids not much snacks day or night that the kids like.
Smoking was a big problem you cannot get away from it.
Travel operator: tomsons
Food variety was limited & repetitive. Don't be fooled by 'all inclusive' deals, as there were many restrictions, for example children could not have snacks before 11 am (and it usually means just a small cold cheese roll) and had to queue.
When we caught the waiter adding water to soft drinks (coke) to fill up the glass, he denied it & called us a liar.
After 5 painful days (of 2 weeks holiday), when we threatened to leave, the hotel manager confiscated our belongings and forced us to pay hefty
Travel operator: Med Hotels
Food was quite good but repetative. Drinks service was slow, on a couple of occassions we had finished our meal before the drinks came. Some waiters and bar staff quite miserable, but it was ramadam when we were there so they may have been a bit tired / hungry. If you took the time to get to know them they opened up and service improved.
Location not brilliant but as we had 2 small children we did not leave the pool too much as they were very happy there.
We did not see much in the way of entertainment, on the first day there was some aqua aerobics but that only happened once.
The camel ride excursion was an 'experience', one camel rolled before it got up, with 2 people still sitting on it!
Life guard at the pool very helpful and friendly, although some people interpret their friendliness as harrasment, they love children.
Go with an open mind and do not expect european standards, we enjoyed our holiday but would not return to this hotel again.
Travel operator: Last Minute .com
The hotel is quite impressive, not at all what I expected when reading the reviews.
The food was hot and always something for everyone, you must remember if you want MacDonald's stay at home. Fresh pancakes for breakfast, cereals, hot and cold milk, drinks, squashes, continental breakfasts as well as omelette's, hard boiled eggs or 3 minute eggs, the choice was endless.
Pizza'a available from 10.30 til very late, pancakes available from 11am, sandwiches etc all day. Lunch a varied menu every day and evening meal, different yet again.
The location is also good, it's quiet, the beach is 5 minutes walk away.. with water sports jet ski, paragliding, banana boats etc.
The staff made the holiday, very friendly, my mobile didn't work while away so I was able to use the Directors Secretary's office to send a couple, how nice is that.
Hickle our waiter for the 2 weeks was lovely, and the animation team are wonderful, aqua aerobics, dancing, archery, darts, ping pong, football etc, Kimo is one in a million, Issam and Sabry are great too, on our last night we all got a bit teary, they did too.
The entertainment was so funny every night...I would go back to this hotel again, a lovely place, take a look for yourselves.. I was dreading it and it's the best holiday I've ever had.
Travel operator: ot beach/med hotels
The reception staff were very helpful, especially sonya, she is a lovely woman and more than helpful. We were all inclusive, as we like the fact that the kids are'nt always pestering us for a drink, ice cream etc, you have to sign for everyhting you get, but you get used to this.
When we got there we tipped the waiter in the resturant 10 dinar,(about
Travel operator: Med Hotels
The food was good, and the night entertainment was brillient!! Lots to do in the day time, and a also two nice sized pools to choose form.
Not too far from the beach, and a variety of nighlife, bars, restaurants, and shops nearby.
Hotel is definately worth visiting and worth the money!!
Travel operator: med hotel
From the first day things looked bad. A 4 star hotel that's cold, cleanliness was a basic floor wipe/tidy.
The food was disgraceful, bland trays of tasteless mush, which if uneaten one meal, you got re named for the next day. Same awful breakfast, starters alike. You really had to be here to sample fare?
Hotel on the grimmest street, no shops bleak view. We did not feel safe outside the hotel grounds.
Staff are ok,you do get bothered by the same camel/ride/salesman everyday.
Entertainment what a joke, Tuesday karaoke and an awful duo another night. We took a taxi ride to the Medinas in Hammamett, and would not recommend this to any family that has small children.
This has been the worst holiday ever. Be sure you want to come here.
Travel operator: my travel
If you have a daughter of 10 years plus be warned many of the younger male staff will try to molest her this happened to many families while we were at this hotel and the children
Travel operator: med hotels
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