24 Reviews
Traveller Rating
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Excellent5
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Very Good5
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Good10
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 9 months ago
on arrival we were allocated a twin room with 2 beds and 2 camp beds(had booked a 4 bedded room )complained and 3 days later eventually got what we originally booked.cleanliness of room could have been better.maids only done the basics.all rooms have carpets and appear to be difficult to keep clean.air conditioning did not work very well.food in the restaurant was poor.it appears that the hotel is geared up to cater for germans (75 % of guests were german or dutch )the food srved in the snack bars is ok and reasonably priced. most of the staff were very friendly and helpful.especially the bar staff and waiters.the team who provided the kids/adult entertainment were absolutely brilliant.these people salvaged the holiday.drink in the hotel is cheap (2.1 dinar per bottle )if any one needs any more info please post on the forum.
Travel operator: thomas cook/sunset
19 years 9 months ago
I & my children were very happy here, for 2 weeks.There were a lot of entertainments for adults & kids.The staff very nice(Momo,bartender,waiters,room maids).
You can stay inside the hotel having all at your disposal, without leaving it.
I should come back anytime!
You can stay inside the hotel having all at your disposal, without leaving it.
I should come back anytime!
Travel operator: on my own
Recommended
19 years 10 months ago
The hotel is very clean, the food is ok.
The staff are lovely.
There are 3 entertainers Momo, Sam and Mario they do daytime entertainment like mini golf, darts etc. At night they do children dances they got me up every night I'm 13 and I did childrens dances.
The pool is freezing at first but once your in it it's warm.
I would definitely go back to this hotel again.
The staff are lovely.
There are 3 entertainers Momo, Sam and Mario they do daytime entertainment like mini golf, darts etc. At night they do children dances they got me up every night I'm 13 and I did childrens dances.
The pool is freezing at first but once your in it it's warm.
I would definitely go back to this hotel again.
Travel operator: thomas cook
Recommended
19 years 11 months ago
The hotel is ideally placed for trips into Sousse or Port el Kantoui. The staff were more than helpful, booking taxis, offering advice etc.
The room was cleaned well, everyday. We found the food lovely. My daughter has a stomach problem, when the staff found out, they assured us that if she couldn't find anything to eat they would make her something else.
We had a guided tour of the Royal Jinene, by the manager, before it was opened, it looked fantastic. We made some good friends there, and can't wait to return again this year.
The room was cleaned well, everyday. We found the food lovely. My daughter has a stomach problem, when the staff found out, they assured us that if she couldn't find anything to eat they would make her something else.
We had a guided tour of the Royal Jinene, by the manager, before it was opened, it looked fantastic. We made some good friends there, and can't wait to return again this year.
Travel operator: Sunset
Recommended
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