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Crystal Palace Luxury Resort and Spa

49 of 52 hotels in Side

1 out of 5 from 1 review
5 stars
Colakli, Antalya, 07330 Side, Turkey

1 Review

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Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Biggest Disappointment Ever ! 10 nights of Hell ! Avoid !
4 years 2 months ago
This is my second visit to Crystal Palace Hotel, my first was perfect but not this time , The Wi-Fi was out for 3 days the TV was not working in my Honeymoon suite and this suppose to be a 5 star Hotel I missed most of the world cup matches thanks to the hotel cowboy engineers ,who came 4 times to fix it ,stinking of stale armpits. the food was awful stale repetitive, food which was not eaten will be served again and again on the menu the next day, the meat is chewy like a car tyre. In the end me and partner and several other guests ended up with food poisoning, 3 days vomiting and diarrhoea, nausea pain in the guts etc. and despite my complaint about the horrible old stale food no action was taken, I met with Hotel Manager he was rude and he dismissed our complaint and blamed the poisoning on the Pool or the sea water,all he was doing was bragging about his new young lady .10 sleepless nights of noise from near by club, The hotel animation was the worst ever, all animation team wanted is selling us Bingo tickets for $5 night entertainment.boring place in all direction. babies with diapers ( Pampers)were swimming in Pools :(.

the beds are as hard as rock,the out door canteen is filthy soggy salads and disgusting burgers, after the food poisoning saga we went on salads only, our Holiday was totally ruined. avoid this Hotel or face the music , waste of money.AVOID !by the way we had the result of the finding from the hospital we contracted E coli poisoning.

Travel operator: Crystal Palace

Hotel tip: dont bother

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