Hell on Earth!
This hotel should be down-graded to at best 3 star.
If you want a holiday in the Middle of Blackpool then go here. Outside of our window was a 100 Foot fairground ride, below our window was a sceptic tank which was emptied every other day at 6.30 am. Opposite our window was another Hotel which had noisy music blaring away until after 1am every night
The Hotel Air Conditioning is useless, if you are on the top floor prepare to scorch, warm air rises and because the floors do not have working Air Con it gets very Hot. The room Air Con does not cope with the heat which passes around the door frame.
The Room itself was clean and well furnished but very small, 3 people sharing without adequate storage space for clothes meant we lived out of our ...
suitcases for 2 weeks. The beds where rock hard and had plastic sheets on which made you sweat and crackled ever time you turned over.Read More
The bathroom was ok but could do with refurbishment. The tiles were dirty and cracked. And all of the room doors slam shut, so if you want a bit of piece and quiet during the day, forget it. The maids slam every door all day long.
Breakfast was fine if you like a fry up every morning, you had to queue for at least 15 minutes for a pancake or omelette and the coffee was terrible. We took to making our own using instant coffee as the coffee machines where useless. 3 Toasters for 1000 people is definitely not enough.
The Grounds are too small and if you are lucky or early enough to get a sun bed expect to be surrounded by people who are not staying in the Hotel and using the sun beds free of charge. We also saw Bar Staff serving children with alcohol in exchange for a small fee. Most evenings we had to avoid drunken teenagers hanging around the outside bar.
The Pool is too small for the size of the hotel and it was very dirty, the drainage gulleys around the edge are all broken and there are holes you can trap your feet in. We even saw local teenagers using the pool jumping from the Bridge over the pool and one morning saw a staff member fetching broken wood and nails out of the pool.
The beach however is excellent and a great way to escape the noise from the Hotel.
The Hotel is not very clean and there was quite a lot of damage which was caused by some of the guests, like ripped wallpaper, damaged light switches, burnt seats and the Carpet in the Dining Room had lifted in several places causing people to trip and spill food.
The Evening meals where atrocious, the choice of food was very limited and not well thought out, and became very repetitive. We noticed that some of the meals resembled left over food from breakfast i.e. cold bacon salads, cold boiled egg salads, and cold sausage salads. And the desserts are left on a table for people to cough and sneeze over instead of being under cover and the Ice Cream is not changed daily and we saw kids dipping dirty fingers in and hair floating on top of the vanilla ice cream.
The waiting staff are obsessive at dinner with plates being removed whilst you are still eating your last mouthful, and we found we where being rushed to leave which makes sense when you have a full hotel with a very inadequate dining room.
The entertainment throughout the day is appalling and at night it was a joke.
Overall this Holiday has spoiled our love of Cyprus, and we would never venture to Protarus again. The description in the first choice brochure says
Tour Operator: First Choice