Arrived 09/02/08 at reception, 2 adults & 2 children, very unhelpful reception staff who gave us a map to the bungalow, 10 minutes away with no help & all uphill. The bungalow apartment STANK of must and everything felt damp, we asked at reception but were told we couldn\'t move rooms. The patio door was dodgy as was the childrens bedroom window lock, we asked the maintanance man to fix it and was told it was fine!!
We spent 20 Euro\'s paying for a hairdryer, remote for TV, & safety box, which was returned at the end of our stay. The rooms were dirty, paint peeling, no coffee/tea etc & the shop on sit very expensive. We have always gone on All Inclusive holiday where all things like this have been provided, also no complimenary soaps etc.
The patio was dirty with ...
ants and table not clean, also you could wave to the aeroplanes landing as you are right under the flight path, start at 5.30 am until 1.00am, so take your ear plugs!!!!Read More
The only place to eat was the oriental restaraunt which was being used for all meals breakfast dinner & tea all poor quality with no variation in choices, no cheeses, fruit, and dirty tables.
The only other place to eat was the C side pool bar with chips, chips, burgers, hotdogs which were cold & under cooked ... beware ... all the other restaruants that were advertised on the website were all closed !!!!
The C side pool was not heated so it was sub zero, we asked and was told the pump was broken, only the brave went in! This to was dirty, with cups, glasses, and dirty tables left there for days, until one of the bar staff cleaned on the Wednesday.
The B side was full of Italians so no sunloungers were available. they got the heated pool....
It was 10 mins in a taxi to the town as a steep walk back & beware it was full of Timeshare conmen, we nearly fell for it, also the trips are cheaper it the town, so don\'t be conned by the First choice reps... Aidee the boss very pushy & not interested in any complaints that anybody had, we were not the only family complaining, everybody moaned about the food & smelly rooms and cracked tiles round the pool & how cold the water was... I have never complained before but after 10 years of going on all inclusive holidays I feel have to warn others not to be suckered into booking here. Also the entertainment was good if you were under the age of 10 years old.
The whole complex needs a lot of maintanance and more staff, they should not be charging full price with only a quarter of the bars, restaraunts being open, I feel they should close for a month and re paint the whole lot or BOMB the place !!!! All very unhappy......
Tour Operator: first choice