Stayed at the Altamadores for two weeks from 7th - 21st August. Arrived late at night to be greeted by a male Receptionist who didn't speak much English but was very welcoming and tried his best to locate our room to us from the map. We were given two cards to our room and told we could collect a safe key in the morning. (The safe was electronic and the key could be hired for 10 euros a week plus 10 deposit)
Luckily we were only on the first floor, room number 106 and it was the biggest hotel room we had ever stayed in with a fully equipped kitchen. It was nice to have a big fridge included even though we were all inclusive. Neither the beds nor the bed settees were comfy enough to have a good nights ...
sleep like home but the sheets and pillows were clean and that was all that mattered to me. We woke to find one or two cockroaches in the room but they were never really a major problem and after all you are in Gran Canaria! But the view from our room was fantastic and made up for any creepy crawly. I have never seen a blue sky matched with blue sea like it! It was lovely. Read More
Lola our maid came round every two days to clean and she changed our linen on Saturday. She changed all our towels regardless whether we needed them changing which I thought was really nice of her. The army of cleaners could be seen around the hotel every day constantly washing and sweeping terraces, mopping and polishing floors and cleaning round the pool area. The waiters and waitresses in the dining room basically hover over your shoulders ready to swipe your dirty plate away to keep the place looking clean.
The breakfasts consisted of various cereals, white and brown bread to toast, jam, honey, marmalade, rolls, waffles, bacon, scrambled, boiled and fried eggs, beans, fruits, salad, cold meats and even chips! Lunch on offer was usually chips, burgers, sausage, salad, fruit, rice, meat dishes and breads. Dinner was usually meat such as pork, turkey and chicken, mash potatoes, boiled potatoes, selection of veg, nuggets, fish, rice, beefburgers oh and chips! The chinese food night was lovely, my favorite is sweet and sour chicken so I was really pleased. The barbecue night was great too and you could see the two guys cooking steaks, chicken and sausage outside. The food was plentiful and constantly being checked on by kitchen staff to replenish whenever needed. I found the variety of food really nice, but then I like most foods whereas if you are not keen on different flavours other than standard meat and two veg or chips kind of meals then you might struggle sometimes to put things together so mealtimes might get tedious for you.
Pete the entertainer was great with the kids, they really liked being around him. He did try to get most of the children to join in with pool games or football etc in the afternoon but to be fair he is limited with resources and time. Music is played around the pool in the afternoon and it is usually the same songs so you'll think it's brill if you love Lady Gaga! Karaoke every night does get a bit much as others have said but to be fair if there aren't many adults with the confidence or the voice to get up and have a go you will end up with the same kids murdering California Gurls or Lady Gaga songs! Still it is a self service bar after all so just drink and sing a long! The shows in the evening didn't seem to last long enough either only seemed about 40 minutes or so. The guy who does the Eagle show only seemed interested in trying to get kids to have pictures with his birds at 10 euros a time. You wouldnt mind but it is just a photo not in a frame or anything special and he charges for more than one person in the photo at a time! Needless to say he didnt seem like he had a roaring trade after the show for photos, wonder why? We did enjoy the Bingo sessions though and won seven times in our two week stay!
The pool area was nice and clean and the pool tables were very popular with the kids. If you want a decent sunbed then you will have to join the sunbed brigade from 7am if you want your favorite spot leave it any later than 8.30am and you will have to make do with the patio chairs.
Michael the holiday Rep is very knowledgeable about the area and he offers many trips at reasonable prices. He is always around at the hotel so if you do have a problem there is someone on hand to help.
As someone has already pointed out one negative to this hotel is the lack of air con in the rooms. We did have the two fans going constantly through the day and night we could actually feel it was cooler outside on the terrace than in the room! But the bedroom fan was noisy but you had no choice but to have the fans on. I envied the people who had a balcony (I think these were rooms in the 200€s and 500€s) and could leave their doors open at night to have a bit of a breeze.
We never expected Las Vegas shows neither did we expect five star cuisine at this hotel however we did get a clean hotel, friendly staff and a lazy refreshing break in the sun. Our two children met lots of lovely friends and we really enjoyed our holiday here.