we have stayed in this hotel before this new refurbishment took place.this was an excelent hotel of which we and many of our friends from all over the uk returned to meetup for good time, some repeating up to 15 years. i think i can safely say we have seen the old and the new hotel.
on our arrival at the hotel we absolutely did not say wow to the new part of the hotel,this was new but basic or plain. the room needed recleaning, the sink tap was loose from the sink. the white bath was broken in two places and repaired with brown mastic, we was offered to change rooms but they was no better.
the room service staff was a joke, egsample not empteying rubbish bins for three days/ not turning up some days/leaving towels instead of toilet rolls/ leaving the room door unlocked after cleaning/ do i need to go on.
the room door lock was faulty for eleven days with haveing to go to reception to have the cards reprogramed two or three times a day,this was absolutely great fun getting to your room to find the lock did not work and to return back to reception to reprogram your card or to get a replacement card then back to your room to find this one did not work.
the rest of the hotel was still a building site with lots of noise from building tools and equipment and
dust that was all over the hotel.when the door holes were cut out from the walls of the enterainment centre the hotel then became infesterd with mosquito,i became the proud owner of 21 bites. this work looks set to continue for a loog time.
the only parts of this hotel that was in full operation at the time we left on the 1st december 2007 were the reception/the two outdoor pools/ one bar/one grotty basement room used for entertainment/bingo/welcome meetings/but was also hired out for outside meeting and then there was nothing. the indoor pool was opened for the last few days of our stay but the workmen were still working around the pool and on the glass roof above.
this hotel should not have been opened until all the work was completed.
but to add insult to our holiday on the last day of our stay the hotel held a two day conference for 500 lebanese forces party busness mebmers with vip's and security.
will we return,we and about 30 of our freinds will never return to any hotel in the atlantica group.we
are planning to move to another hotel.

We booked self-catering & were situated in the Atlantic Gardens across the road from the hotel.
When we arrived the porter took us from the hotel across to the Gardens.

This had its own reception, bar, pool etc.

The Hotel has just re-opened after re-furb & 2 pools not opened but as we didnt use the facilities, it didnt really bother us.

We booked a studio but our room had 2 single beds & bunk beds & was spacious.

We arrived about 11pm on Wed night & the maids even came on the Thurs to clean, as we had only arrived the night before and the room was spotless when we arrived, we told her not to bother.

Cleaners came 6 days out of 7.

Staff were pleasant & friendly.

Cant comment on the pool, food or entertainment etc as we never used these as we spent all week on the beach.

Hotel is sort of in the middle old town & new.
beach is about 5 mins away as was McDonalds.

I would recomment the pub at across the road - Nags Head.

The "All Inclusive" changed as far as the drinks were concerned depending on who served you.

As building work was still in evidence it depended where you were. A lot of time and effort and money had been spent on the reception/main pool area, not so behind the sceens ie stairs corridors & rooms.

The food was excellent. The location of the hotel was poor, if it had been any where other than in Limmosol it would have been better.

The reception staff were poor, but then they were run of their feet with complaints. The restaurent/bar staff were much better.

The entertainment was nothing short of a joke and i would never entertain going to this or any hotel in the group.
That addresses the categories opposite.

We arrived at 3.00 pm on 19th Sept where the reception staff booked us in and gave us our room key. On arriving at our room we found that maids/cleaners were in the process of getting it ready, the maid stated that we had the wrong room and went to find out for us. She came back and asked us to give her some time so that she could get it ready. We left our bags and went to have a look around. 2 hours later we went back to find a plumber in the bathroom with the toilet cistern all over the floor. We were asked to give him time to fix the toilet.

We went to reception to complain where the maintenance manager explained that the job he was doing was a very technical job and would take some time. I explained that I was in the building trade and that the job being carried out should only take about 20 minutes. He than offered to loan me some tools so that I could help out, I declined. We went to the bar for a further hour.

I then went back to the room and found that the plumber had finished but still had to wait while his mess was cleaned up. A grand total of 3.5 hours

Later there was a delivery of a bottle of wine some fruit and a few nibblies. I would rather have had my room when we first arrived.

Over the next 24 hours we discovered that the toilet had not been repaired properly and that the cistern was not fixed to the wall and when you flushed the toilet you had to hold the cistern on the left side or it wobbled and the connecting wire inside the cistern kept comming loose.

The hair dryer did not work and neither did the wash basin plug. These problems were reported to reception on Thursday 20th Sept. Between then and the Sunday 23rd we encountered several builders working in many areas of the complex, we could hear drills, disc cutters and other building tools being used some as early as 7.30 am. We even had builders walking past us with wheel barrows full of rubbleswhile we were sun bathing around the pool.

We decided to see our Thomson rep Leo to arrange a move to one of the other hotels on offer in our package. To cut a long story short we were told that it would cost us

the hotel was very clean and looked very good.plenty of swimming pools,the food was great the choice was very varied and even a childs buffet.
you did need to get up early for a sun bed but its like that on any holiday now.
the only thing what let this hotel down was the entertainment is was def.not 4 star.
I have been to many 4 star hotels and it was a real let down and even where they held the entertainment down stairs which was very dark and dingy.
they seemed to be doing the hotel up still so hopeful they will improve the entertainment.
will be returning next year.

Our greeting was very welcoming, which I have to be honest I was suprised at as it was past midnight!!!!

We got into our room, it was ok, standard bed TV and ensuite, quite spacious.

The morning is always the best time to have your first impression, I opened the balcony doors, we were on the 6th floor, we had a lovely sea view, to our left we had a lovely view of Mcdonalds, how fantastic, but as shameful as i feel, we visited it twice early hours, after many glasses of wine.

The food in the hotel was faultless, it really was impressive.
In our opinion the big big downfall to this hotel was the brits outdoing each other in the bids for sunbeds. It was embarrasing guys!!!! The first 2 days we ended up in the gardens by the indoor pool as we could not even get one sunbed, the 3rd day I was up by 10am, still no sunbeds, the next day I got up at 7.30am, i managed to get 2 sunbeds, they really were the only 2 left.
I spoke to some other guests and they informed me that guests were putting towels on their beds before going to bed!!!! oh my god,,, get a life.

Entertainment was ok, kept us smiling for the week, room was cleaned every day.

We have just returned from holiday.

It was the best 3 star hotel we have stayed in. The cleanliness was superb.

The maids were always cleaning which gives you piece of mind. The hotel food was really good always hot with lots of variety both morning and night. We stayed for meals all week as it was that good.

The location was central and only a short walk away to the sea front so we found everything pretty easy to find. The staff were all really pleasant and couldnt do enough for you also were all very polite.

We didnt stay for the entertainment so couldnt really comment on that but everyone we seen were having fun.

We visited the Atlantica Hotel for the first time this year and it will certainly not be the last. Hotel facilities and cleanliness were first class. Staff worked very hard especially the cleaning staff.One of the highlights of our holiday had to be the excellent entertainment provided by the five hard working team who only amateurs, provided very professional shows.Well done to all.

What can I say, it was fantastic my partner and I just wanted to chill out for 2 weeks and that is what we did ( He is still there as I write this with an ear infection cause he couldnt fly ) But arrived at the hotel greeted with a orange juice, the room was ok just the normal bed, bathroom and wardrobe but fine, even though we only had a view at the side of the hotel.

I had to get up at 7.30am in the morning to ensure that I had a sunbed, the english are just as bad as the germans!! The food was ok, I mean we are picky eaters and had some nice food when we did eat there if not try the nags head across the road.. Lovely! Try a pork chop.. OMG!!

The maids changed the towels and bedding quite often and even moved my shoes into a pile.. Bless. The entertainers did the activities in the day so there is aerobics, volleyball stuff for the kids too.

I would recommend this hotel, loved being there, Made some good friends ( They know who they are ) Just wish I was there now in the red hot weather.

We stayed bed and breakfast for a week and being honest a week was not long enough.

We originally were planning to hit the clubs most nights but our plans soon changed when we went to the hotel shows which our 3 reps. Jackie, Isobella and Adam put on they were really talented and funny.

We missed 2 shows out of the week due to us being late back from dinner (the restaurants on the main strip are really good) but we went to, motown sisters, The magic show, Songs from the musicals, Name that tune (which I even joined in on) and we caught the last bit of saturday night fever which we wanted to see but ran a bit late getting back from dinner.

Anyway the reps. were lovely, After the Name that tune night we stayed behind for a bit for a few drinks and had a chat with some of the Reps. they work so hard all day long and still had the energy to sit and have a gab with us which I honestly thought was really nice of them Adam is lovely funny guy, as are jackie and isobella they have got the time for anyone.

We found a few nice restaurants on the strip the main one we went back to because the food was so nice and the staff was Toscana resonable prices and lovely food, as for night life as I said we didnt manage to hit any of the clubs and main bars really but we did go to the pub just over the road to the right of our hotel the nags head that pub has lovely staff the prices for a drink are cheap

We booked a Thomson pricebreaker and ended up in the Atlantica, this wouldn't have been my 1st choice however had a really great holiday,

Food was brilliant, buffet style, lovely restaurant and a good choice of all sorts of food.

Maids worked really hard keeping rooms clean, ours was done by mid day every day (except Sunday).

Entertainment was really good, the 3 entertainers worked really hard from 10am till about 11pm, loads of energy and really good with the kids.

Pool area was lovely, plenty of space to relax and pool was especially good for kids as had a nice big shallow area.

Would definately return to Atlantica in the future, it's not the Ritz but its clean and after a holiday is what you make it - definately no complaints and great value for money!