Image of Royal Albatros Moderna Sharm El Sheikh Hotel

Royal Albatros Moderna Sharm El Sheikh Hotel

37 of 104 hotels in Sharm El Sheikh

4 out of 5 from 45 reviews
5 stars
P.O.Box 215, Nabq Bay, Sharm El Sheikh, South Sinai

45 Reviews

Traveller Rating

  • Excellent
    12
  • Very Good
    25
  • Good
    2
  • Average
    5
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Mick Warwick
15 years 6 months ago
On arrival at the Royal Albatros Moderna Sham El Sheik the hotels first appearence looked good.An armed guard was always in place at the entrance of the hotel and guards were always in place at the main entrance out on the road. We booked rooms with sea views which are not what they promisevery little could be seen of the sea so dont waste your money, so we were moved back up into the quiet part of the hotel near the relaxtion pool or as they have a sign relaxion pool.This was cleaned everyday without fail so we were impressed although the man cleaned it at betwwen 9am and 1pm so he was often in the way with the very long equipment.security men were always on patrol in force every evening and dealt very well with some troublesome drunking youths a few rooms from us who were thrown out of the hotel the next evening after threatening some guests in the queit lounge.
The chap who cleaned our room was very good and looked forward to the few dollars we gave him each morning. A few dollars always secured extra bottles of water which you will need when you get ill from the food served up. The food looked resonable and some intresting choices>all four of us were ill with trots from the second day one of us was ill for 8 days out of the 14 booked. for the rest of the holiday all we heard from other guests was how ill they were or had been including children all with stomach cramps diaorea and sickness.when we reported these facts to the rep he claimed it was the first he had been told about it and so we reported it to the reception who after discussing what to say also said nobody else had reported the illness's.The pharmacy at the hotel stated he was running of of medicines for diaorea but still charged
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Travel operator: Freeway Travil

Phil & Sue
15 years 6 months ago
This was the 4th time we have stayed at this hotel. The last four years to be precise. We have always found it to be very clean, with the rooms and public areas cleaned daily. The food is good, could do with a bit more variation, although the pasta and pizzas cooked to order are great. As are the pancakes in the aft!!!!
The staff could not be more helpful or friendly, tip them well and you are onto a winner. We had personal service throughout the hols.
The location is great and there is a supermarket just down the road which is very cheap for any extras you may need.
The long walkway out to the sea is great, fantastic walk and great way to top up the tan and when you get to the end brilliant snorkling!!!!

We love it at this hotel and have booked up already for next year!!!
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Travel operator: med hotels

Recommended
James
15 years 7 months ago
I have stayed at this hotel twice now and have recently booked my third holiday, for three weeks.

Firstly, the cleanliness of the hotel should be 6 out of 5. I really could not fault them at all. All hygene standards you would expect in the catering area's were met, as were all other locations. There is cleaning going on 24/7. I asked the hotel manager how many staff they have, and it was 1100. 700 of which do nothing but clean. The main lobby has 9 cleaners that work at different times throughout the day, one guy does nothing except clean the stairs and the hand rails on them......it is a never ending job.

Secondly, the food is very good with a lot of variety. Twice as much as other hotels that I have stayed in, in Egypt. I used to think that there was not enough options, however in counting, I discovered that there was 24 different meals that you could have across the hotel, not including the a ler carte menus.
I did not become ill throughout my stay here, in either visits. However, other guests did which was down to "Pharohs Revenge". In other words bacteria from the water. This is not down to the hotel, this is across the board anywhere in Egypt, its just unlucky if you get it, not the fault of the hotel.

Thirdly, the location. To me this is one of the best locations to have the hotel as it is the second to last hotel away from the hotel, meaning that you do not hear the planes as much as you do if you are closer. It is still in the flight path though.

Fourthly, the staff are excellent and I cannot fault them. That is from the reception to the pool cleaner to the bar staff. They are all very polite and very talkative, with a good sense of humour.
Other guests that we made friends with were complaining that the staff were not friendly and rather rude. However, it is in how you treat them. I found that people that clicked their fingers and demanded stuff to be done rather than asking for it to be done, just got what they asked for and no further customer service. (I do that in my job too). I always had a laugh and joke with the staff, especailly Mario and Gary (Not sure of his real name, but that is his nickname due to looking like Gary Willmont).
It is not about giving tips everyday, it is about being friendly and treating the staff like one of your "buddies".
Seid in the pool bar was also very helpful, bringing us out our drinks 10am on the dot. He often got told off by his supervisor for playing cards with us and having a laugh, although this soon stopped once we asked him to play too.

Lastly, the entertainment. This is where The hotel is let down. A couple of their singers are terrible, however it does have comedy value. The animation team does an ok job, however their idea of comedy is very strage. To be fair, trying to be funny in every language across the world must be difficult, but at least they give it ago.
Quite a lot of hotels in the area do not provide half as much entertainment as this hotel.

I would visit this hotel again after my next visit, and would encourage any other people to do so.
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Travel operator: XL

Recommended
Lisa Mark Jack Joe Megan
15 years 8 months ago
The Albatros Moderna is one of the cleanest hotels we have stayed in, ALL the staff were very friendly, and couldnt do enough to help you, Muhammed at the beach bar (which was GREAT!) looked after my family so well we all wanted to bring him home with us. Some good advice is to tip the waiters at the start of the holiday and you will not have to do a thing after that. To all you men, take a pint glass with you and give it to Sharkey(hotel bar) or Muhammed (beach bar), then every time you go to the bar you will have a pint waiting for you! but they will expect to keep the glass at the end of your holiday. The pool and area is great, but watch out for the russians, i dont think they go to bed at night as their tales are on the sunbeds so early. The food was excellent, lots to choose from especially cakes and cocktails. Me and my son Joe 13 had pharoh's revenge, but my husband and other son Jack 15 and daughter Megan 12 had nothing, but we all ate the same.
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Travel operator: med hotels

Recommended
David Byrne
15 years 9 months ago
Oh my god where do i start? I suppose in a word excellent. The hotel was spotless, the food was very nice and the staff were helpful and very friendly.

The entertainment was as good as you would expect to get if you were going out for the night into Sharm, all in all I could'nt find any faults with the hotel or staff although I did get a bad dose of the Pharoh's revenge, but a visit to the pharmacy in the hotel sorted me out after a day and I think it was the heat rather than the food because the rest of our party had the same food as me and were OK so remember to drink loads of water and ease up on the alcohol.

I give 9 out of 10. Definitely going back and also if I were you I would look for Yasser straight away he's a tour rep and will organise all your trips for you. He's a gentleman and he really put himself out for us. It would'nt have been the same holiday if not for him. You will find him going around by the pool everyday. If I were you I would book all my trips with him because he will rearrange trips if your sick or anything like that again 10 out of 10.
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Travel operator: Med Hotels

Recommended
John Mcgeena
15 years 9 months ago
The hotel was very clean. It was cleaned 24/7 and you never seen a spec of dust. Our room was cleaned every day and was done very nicely.

The food at this hotel was ok. I mostely ate pasta. I especially enjoyed the desserts.

The staff at this hotel were very friendly. They were always there to help you.

I loved the entertainment. The entertainers were amazing (good looking aswell) There was activities through the day and at night there was a show. I really liked the beach party and the comedy shows.

I have booked already for next year and i am really excited already. i definatly would recomend this hotel for anyone.
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Travel operator: travel republic

Recommended
Lee And Sonya
15 years 9 months ago
Great hotel,Clean and great food.

Entertainment is like Benny Hill in the seventies but take it in and enjoy your stay.

Staff are nice and helpfulness is a natural thing to them and they love the English
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Travel operator: On the Beach

Recommended
Caroline Howard
16 years 2 months ago
We booked this hotel because of the reviews we read on this site and were not disappointed.

We have just returned from the Albatros moderna in Sharm and it was fantastic. What can I say very spacious bedrooms, big bathroom and like the hotel everywhere was spotless, food excellent and loads of choice, staff friendly and helpful, hotel beach great as were pools.

Only down side beds were quite hard.

I would definatly recommend this hotel.

Laundry service good and cheap, hotel spa was excellent -
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Travel operator: MedHotels

Recommended
Colin Wilson
18 years 3 months ago
Hi we have just returned from our holiday in Sharm el sheikh. Staying in the the hotel Royal Callimera Moderna, this hotel is fantastic I could not get over how clean the hotel was, the staff were cleaning 24-7 during our stay, & it was cleaned with pride, our room was cleaned on a daily basis the nets were taken down one day put back up the next day, the rug on the floor was dry cleaned the room was sprayed with air freshner every day it was a large twin bedded room with a very large bathroom with bath & shower.

The food was excellent with plenty to choose from during the day you could eat inside in the red sea restaurant, or eat outside at the pool bar or the beach bar, we prefered the beach bar which served freshly baked pizza.

The staff were so friendly & helpfull, I tipped most nights just a couple of quid a time for this they were most grateful quite often bringing the drinks to the table the red sea restaurant at night was excellent with plenty of choice there was also a pasta bar were you chose your meal & the chef cooked it before you the reason I only gave the food score 4 was a few more English type dishes would have been nice, as the restaurant seemed to cater mainly for the Russians & the Germans.

On the entertainment score I couldn't really comment because we did not go down to see it, having said that the reports we got off people that did go, it wasn't up to much.

While I was there I took a 4 day diving course with med holidays the company was called aquarius, the cost was
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Travel operator: med travel

Recommended
18 years 7 months ago
We've just returned from an amazing holiday at this hotel. We stayed all inclusive and I can honestly say that the food was delicious - not once did I leave food on my plate. Breakfast was really good - you could choose your own filling for omelettes which the chef's would whip up in front of you, different cereals, sausages, pancakes, yoghurts, fruit, croissants etc. Lunch could be anything from a bbq at the pool bar with a variety of meats, chicken, fish, potatoes, vegetables to beautiful cream cakes and ice creams to pizza, fries, a Schewema which could be beef or chicken on a soft bread roll, from the beach bar - delicious!! Evening meals consisted of plenty of different varieties to choose from with a themed night on most nights. Usually 2 different soups, many different types of bread rolls, meat dishes, chicken dishes, pastas, salads, health conscious section, oriental section, a carvery, fish and the deserts where to die for - and talk of varieties - loads!! We did try the Toscani restaurant and once again I thoroughly enjoyed me meal, however my partner, sister and her husband didn;t really rate theirs. It cost 32 Euros for 4 which was good but personnally the food in the Red Sea restaurant was better!

The hotel was exceptionally clean, floors constantly being mopped and buffed, windows cleaned, even the swimming pool (commenting on non-active as this is where we spent our time) was cleaned constantly during the day - filters being emptied, tiles being wiped etc - but this did not cause disruption to us. Ahmed the guy round the pool was so friendly.

Although there is of yet no other hotel open and operating close by, the location was wonderful. Right on the beach which although very gravily so take good aqua shoes or similar - was beautiful with a jetty approximately 450 metres long. You could walk right out to the sea and at the end of the jetty could snorkell. However we found that if when you got to the beach you turned left and walked for about 20 mins following the path, over the gravel and round the bend, you came to a much better place to snorkell. The coral was wonderful and the fish there were spectacular. Definitely worth a visit!

The staff - what can I say - friendly, polite, go out of their way to do things for you. One waiter in particular was wonderful - Mohammed El Nashar at the Non active pool, he was just so geniuine and friendly, always smiling. We did tip quite generously as the service we recieved was excellent and as they are so badly paid, most of the staff make up their wages by tips they received. By the end of the week Mohammed knew all our names and often came over to us when we came down in the morning asking us if we'd like our usual drinks and fetching them to us rather than us going to the bar, he actually took offence if when we ordered from the bar we told him we'd take them back ourselves. He was so friendly, he called us his family. He also worked in the Red Sea restaurant in the evening until 9.30pm then upstairs in the Lobby bar until midnight. 16 hours a day this guy worked and never once did we hear him complain. He truly was a wonderful guy.

With regard to the entertainment, as this hotel was geared more towards the Germans, most of the entertainment was in German although they did translate most of it. During the day most of the action was round the Active pool but we preferred to stay by the quiet non active pool and relax. From what we did see of the daily entertainment programme it was very good. pool games were played, along with quizzes and even bingo I believe! There is a mini golf course which you pay extra for along with a big size chess board just before you get to the beach. There were scooters and mini quad bikes available at the beach for you to ride but sorry I don;t how much this cost as we never enquired. There is also a lovely big childrens play area with horses, slides, swings etc for the kiddies. We were told that although there is a kids club the staff spoke little or no English at all so this wouldn't really be suitable for English kids.

Upon arrival you receive a token that entitles you to 2 towels for the pool/beach, you must return your towels to the hut and get your token back each night. Lost tokens do incur a charge.

Overall this was a wonderful, relaxing holiday made possible by the beautiful hotel, and of course its wonderful staff. I'd definitely return to this hotel and highly recommend it.

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Travel operator: Instant Holidays/Med Hotels

Recommended

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