This has to be the best Hotel in Kardamena Kos for friendly, efficient, helpful service. Wonderful location, beach and pool and lovely gardens. All staff really helpful and friendly especially Restuarant Manager, Manos and Kayt. Have no idea why there would be any complants as everything is really good. Food is varied, far more choice than I have at home. Plenty of it and well presented. Clean tables and wonderful waiting staff. Rooms are very clean and have everything you could wish for. This is a great Hotel, we intend to visit again and again (this was our 4th year). If you want a good holiday location and venue this is the place. But you only get out what you put in, so are you friendly and willing to accept you are in Greece? Entertainment is not great but sitting on the terrace of an evening with a drink it entertainment in itself. Go on spoilt yourselves

This is by no means a 4*hotel.

Food is repetitive and entertainment is comparable to Butlins! No reflection on the animation team, who work tirelessly with no money. Just about everyone we met spent each evening playing cards and going into Kardamena. Angel at the pool bar is brilliant, if over worked.

Food is repetitive and not child friendly. Fantastic restaurant in Kardamena called Amazon. 15 euros for 3 course meal and as much booze as you want. Food is great and good entertainment later in the evening.

Hotel location is good and the watersports team (Kerry, Alex and Paul) are really friendly and you can get a good deal if you take more than 2 different activities. On the whole, good holiday, but not the 4* as advertised.

Just returned from our first All Inclusive holiday with First Choice.

Made some really good friends, but, would not recommend this hotel to anyone with family.

First impressions were good, went downhill from there. We arrived on Wed afternoon and (as we found out later) there was no entertainment on a Wednesday. The rest of the week the evening entertainment was childrens disco 8.30-9, Bingo 9.30-10 and adults entertainment 10-11. The two adults who run the entertainment and the bar staff worked extremely hard and were very friendly.

In the daytime there was aerobics, water polo and a quiz at the pool. There is a nasty smell in the Snack bar and the pool bar.

Word of warning!!

Overall we had a really enjoyable time at Sovereign Beach - would not return again in August though, very busy had to queue for restaurant, and bars and snack bar

FOOD - very plentiful and great choice every day - restaurant manager very helpful to seat large group of people

BARS - not happy with 2 drinks at a time rule - nightmare if your a group of 10, as you have to keep returning to the bar

KIDS CLUB - great lots of times, activities and entertainment to keep kids happy - nice play area also however shame its down by the beach would be better closer to the pool area

BEDROOMS - spacious, clean and ample - nice to have free air conditionning in room

ENTERTAINMENT - Arther & Anna - did their best on no budget - if you join in then it will make your holiday much more fun !

SWIMMING POOL - main pool was too deep for smaller kids to stand up in but childrens pool was a good size - sunbeds were a nightmare had to get up at 7am each day to get beds, any time after 8.30am and there were no beds left

We have just arrived back from 2 weeks spent at the Sovereign Beach Hotel in Kardamena, Kos. A group of 13 of us went, but I am posting this from a family perspective.

It was our first all inclusive holiday and we thoroughly enjoyed every minute of it. The food was excellent and the staff were very friendly and did all they could to make our stay an enjoyable one.

The entertainment that was provided throughout the day was by two very hard working people called Arthur & Anna, they worked tirelessly to make sure that the children and the adults had a great time.

Activities included water aerobics, darts, a quiz, water polo and boules to name a few. The entertainment in the evening was based in the hotels amphitheatre which could be chilly at times if you were sat near the top, but there was bingo, a kids disco then the adult entertainment which was good.

I would recommend this hotel, but the only thing that lets it down is its location, as it is situated about 2 miles from the town centre, but the hotel do provided a free bus there 3 times a day and it only costs

I would not recommend this hotel - although we did have a good holiday (You have to make the most of it!) Luckily we were in an apartment which although very basic had a large balcony overlooking the sea. The rooms in the hotel were not very nice and the lower floor guests complained of a bad smell(sewage!!) - this could also be smelt in one of the snack bars.

The pool was a great disappointment and very 'merky' to say the least. You could not see the bottom of the pool, even with a snorkel on!! Several guests complained and we were reassued health and safety levels were met and it was suncream - no way!! Lots of ear infections and cold throughout the hotel. The pool bar was run down, although Angel works hard to keep the place ticking. There just is not enough staff for such a big hotel.

Food below average for All-inclusive. Small queues at night for drinks - very stict on two drink rule - Made my husband go to back of one person to order a coke for our son, as had his quota of two beers!!

The beach was nice, although a bit of a trek if you want a drink!! Lots of rock pools and a nice walk to Kardamena.

Entertainment at night - what entertainment?? Although the animation team work hard - two people is just not enough with no budget!!!

We went with First Choice and had the Bugs Bunny club included. Unfortunatly our two boys age 4 and 6 were to go to different sessions, which were at differents times!!!!! In the end they just went to the few joint sessions, where they could both go - they hated it and said most the time they were sat in front of the tele!! Very different from in June in Spain - they were mithering to go 'kids club' as so much fun!

They have a bus to/back Kardamena three times a day.

Our apartment was cleaned daily by the maids and they did a cracking job.

Kerry & co did a good job arranging the watersports at the beach. Pedeloes and canoes are inclusive.

Shame as this could be a really good hotel if they had the staff!!

My room in the main building was depressing, old bed covers and small wattage light bulbs. The bathroom had a smell of sewerage all the time and I did not have any hot water for a week despite complaining.

The maid worked hard with clean sheets and towels every day but the room needed updating desperately.

As for all inclusive the food in the restaurant was always cold. The snack bar should have been called smellies bar due to the smell of sewerage when you walked in, it really put you off eating anything.

The swimming pool was dirty, you were unable to see the bottom of it, they said it was due to peoples suntan lotion, I have never experienced a pool so cloudy before.

The hotel was very clean,staff were very easy to get on with. Restaurant manager Nortice was very helpful and has a pleasent manner he also has a great team of waiters and waitreses. The food was varied in paticular the fish dishes, the staff even gave us these names in english.

The hotel is situated about 20 minutes from Kardamena harbour very pleasent.

The entertainment at the hotel is a bit on the poor side at night, but due to the lack of personnel they try very hard.The entertainment staff during the day are brilliant,varied activities waterpolo, darts,water aerobics,football,quizes.

The pool side bar is very busy for one person to run,but Angel does a great job to his credit.

Spent a week at the Soverign Beach Hotel and if I see another hot dog sausage ever again I will scream!

Seriously the food was pretty poor. Salads were okay but repetive. Rooms were clean and hotel location was good with free bus into Kardemena.

We used free bus nearly every night to get away from the poor entertainment, same music played every single night, in same order as night before!

The hotel shop was handy and worth a visit because the lady who runs it is slightly mad! We returned a faulty adaptor and camera purchased there and you would think we had asked her for the contents of the till! funny now but annoyed us at the time.

Hotel pool area was great apart from everybody reserving beds with towels, would have been enough room for everybody coming and going if people had not done this.

The beach was very dissapointing and as the hotel boasts it private beach area I feel it should at least keep the area clean. We spent our time on the beach admiring the lovely view of rubbish such as coke and water bottles bobbing up and down!

We did enjoy our stay in Kos but the hotel needs to improve standards.

We have just come back from a very disappointing weeks stay at this hotel. I am extremely glad that we were not there for any longer.

This is our 4th all inclusive. Last year we stayed at a 3 star which was considerably better than the Sovereign.
I have never been one to complain, but I plead to those thinking of booking this hotel, THINK AGAIN.

Some of the staff are great, the restaurant manager, Angel by the pool and the reception staff, the rest are miserable, especially in the restaurant. The manager is useless and never did any of the things she said she would.

Rooms are adequate, cleaned daily, but the air con is not great.

For a 4 star the food is terrible, hardly any choice what so ever. I do not want to eat to English food, but hotdog sausages and onions and roast potatoes for breakfast is beyond me!!!! The kid