32 Reviews
Traveller Rating
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Excellent0
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Very Good9
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Good12
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Average7
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 10 months ago
This hotel is good, the food good, the staff are very helpful, position ok 10 minute walk to St Pauls Bay.
We had half board late deal from First Choice
We had half board late deal from First Choice
Travel operator: first choice
Recommended
18 years 11 months ago
Stayed at the San Pawl and would definitely go back again. Staff were very helpful and could not do enough for you. Rooms are spacious and very clean, maid cleans every day and changes towels. Food excellent, plenty of choices, all self service, very clean staff very helpful. Quite a large hotel,good size indoor pool, outside pool a little small, be wary of the depth changes can be quite deep, not suitable for anybody with young children, not really a shallow end. Plenty of sun beds and plenty of room to relax. The pool bar is very reasonably priced not expensive considering it is a hotel, just a few cents more than in the town. Food at lunchtime in pool area, can be a little slow in the service but worth waiting for - good quality. Entertainment could be improved but maybe this is because it is quite early in the season. On the whole a very good hotel, reasonable location and would recommend visiting.
Travel operator: Sunset
Recommended
19 years 2 months ago
After reading the reviews I was expecting the worst. However, when I arrived I was pleasantly surprised. The hotel was overall very clean and the staff were friendly.
The room was basic but it had everything we needed.
The entertainment was disappointing though. It was aimed at people over 60 and being 18 this wasn't much good for me!
The food was nice. They had a lot of choice for breakfast and a smaller choice for dinner but we still enjoyed it.
The hotels location is right by a few bars, restaurants and small shops. It is about a 10 min walk from the centre of Bugibba where there is a wide range of shops, bars, restaurants, souvenir shops etc
The room was basic but it had everything we needed.
The entertainment was disappointing though. It was aimed at people over 60 and being 18 this wasn't much good for me!
The food was nice. They had a lot of choice for breakfast and a smaller choice for dinner but we still enjoyed it.
The hotels location is right by a few bars, restaurants and small shops. It is about a 10 min walk from the centre of Bugibba where there is a wide range of shops, bars, restaurants, souvenir shops etc
Travel operator: Sunset
Recommended
19 years 2 months ago
The food at times was outstanding, but standards varied a little - there were imaginitive dishes to suit most tastes -breakfast was comprehensive (tea etc. from machines was poor).
I feel that for my own purposes I had my money's worth - but forget about a peaceful night on the street side of hotel - except between 1.00 and 4.30 a.m. Maltese are quite noisy and the driving is the worst in Europe.
Streets in a very broken down condition so watch where you are walking if elderly.
The entertainment was well-supported by residents although I didn't attend.
Many people will find this a very adequate base for a one or two week first holiday visit - many residents return year after year though.
I feel that for my own purposes I had my money's worth - but forget about a peaceful night on the street side of hotel - except between 1.00 and 4.30 a.m. Maltese are quite noisy and the driving is the worst in Europe.
Streets in a very broken down condition so watch where you are walking if elderly.
The entertainment was well-supported by residents although I didn't attend.
Many people will find this a very adequate base for a one or two week first holiday visit - many residents return year after year though.
Travel operator: Cosmos
19 years 5 months ago
We have just come back from a weeks holiday in the San Pawl and thoroughly enjoyed our stay.
My first advice is to stop reading the reviews. They will only make you worry unnecessarily. We swapped hotels twice due to reading bad reviews and after speaking with people staying at the hotels found it to be a waste of time as they were not that bad at all. Everybody has completely different standards.
We found the San Pawl hotel a very friendly place to stay.
The staff were very helpful and nothing was too much trouble.
The rooms were cleaned everyday and we had clean towels daily. The room was basic but had everything we needed.
The food was nice with a different choice of menu everyday. However the cost of our holiday was very cheap so we could afford to eat out of the hotel on several occasions.
Overall we had a lovely holiday and would recommend the hotel to anyone.
My first advice is to stop reading the reviews. They will only make you worry unnecessarily. We swapped hotels twice due to reading bad reviews and after speaking with people staying at the hotels found it to be a waste of time as they were not that bad at all. Everybody has completely different standards.
We found the San Pawl hotel a very friendly place to stay.
The staff were very helpful and nothing was too much trouble.
The rooms were cleaned everyday and we had clean towels daily. The room was basic but had everything we needed.
The food was nice with a different choice of menu everyday. However the cost of our holiday was very cheap so we could afford to eat out of the hotel on several occasions.
Overall we had a lovely holiday and would recommend the hotel to anyone.
Travel operator: Malta Bargins
Recommended
19 years 6 months ago
Arrived at Hotel late in the evening. Thought the room looked a bit tired and shabby. I was alloacted a third floor room. It was only in the night that I found out th real problem. It was like being in an earthquake. There is a large airconditioning unit for the whole hotel on the roof and all night long this switches on and off. Sound like the dustcart and the bed was shaking. Could not take anymore and dressed and went down to reception at 4.45 am following morning. The next day I waas offered another room. This time above the laundry. Before accepting I asked if the laundry worked at night. I was told it did not. I found out the next morning that the staff arrive before seven and that is when the machine noise starts up. Lucky that I did not need a lie in. Publc areas shabby. The staff were helpful and took my problem seriously. Found the food to be alright and some of the entertainment was good. All in all I would not use this hotel again. I have stayed in Malta five times this year and previous years and this is the worst experience I have had. I have noticed on several reports on Malta hotels that people have mentioned the bathroom smell. I have experienced this on many occasions and now carry airfreshners with me.
Travel operator: Aspro
19 years 7 months ago
Just arrived back from San Pawl Hotel & found the whole experience a good one.
The hotel is in a good location. The staff are all friendly, including the lady on reception.
We did have a problem with the meals. Two members of the party are vegetarian and we did book two vegetarian meals prior to our visit, although this was ignored and for the first night there was no dinner available. However Raymond the head chef was very accommodating the problem was resolved the next day. Also the children
The hotel is in a good location. The staff are all friendly, including the lady on reception.
We did have a problem with the meals. Two members of the party are vegetarian and we did book two vegetarian meals prior to our visit, although this was ignored and for the first night there was no dinner available. However Raymond the head chef was very accommodating the problem was resolved the next day. Also the children
Travel operator: Thomas Cook
Recommended
19 years 7 months ago
We stayed at San Pawl last year. This year the hotel is under new management and it really shows.
The overall standard has improved greatly. We booked a superior room, it was cleaned well every day and clean towels and bedding provided often. When the chambermaid had been in the bathroom always smelt lovely, really fresh.
The food was much, much nicer than last year. There was more of it, it was hotter and more palatable.
I think the hotel has been sending their staff on courses for public relations. Everyone was much more approachable.
The entertainment is still the only thing we didn't really enjoy. It is the same thing every night.
The overall standard has improved greatly. We booked a superior room, it was cleaned well every day and clean towels and bedding provided often. When the chambermaid had been in the bathroom always smelt lovely, really fresh.
The food was much, much nicer than last year. There was more of it, it was hotter and more palatable.
I think the hotel has been sending their staff on courses for public relations. Everyone was much more approachable.
The entertainment is still the only thing we didn't really enjoy. It is the same thing every night.
Travel operator: Thomas Cook
Recommended
19 years 7 months ago
We had 2 wks in San Pawl hotel in Sept 04.
We had paid extra for a superior room, ha ha. when we asked about our room the maid told us this is a superior room the other rooms are really bad.
Tried to speak to hotel manager who put his hand up to my face and told me to stop fussing?
The food was yuk we had to ask after 8 days for fresh bedding and the broken leaking shower room which had bare wires hanging from the broken hairdryer, was as I was told fine to use, even though it leaked through to the room under ours.
Never ever again, hell hole and had to eat out every day!
We had paid extra for a superior room, ha ha. when we asked about our room the maid told us this is a superior room the other rooms are really bad.
Tried to speak to hotel manager who put his hand up to my face and told me to stop fussing?
The food was yuk we had to ask after 8 days for fresh bedding and the broken leaking shower room which had bare wires hanging from the broken hairdryer, was as I was told fine to use, even though it leaked through to the room under ours.
Never ever again, hell hole and had to eat out every day!
Travel operator: airtours
19 years 9 months ago
Firstly, the hotel rooms weren't cleaned much, unless you put a "please clean my room sign", and the cleaning was poor.The air conditioning was just a fan, until they put in the air conditioning a few days later, which then didn't work! We found cockroaches in our room, and when we told the management, he just told us to keep our windows and doors shut!
The hotel food was below standard. There was restriction of choice, and food wasnt cooked properly. There was one pudding and the alternative was always watermelon.
The location was good. Easy access to good shops, bars and restaurants and the view was amazing!
The bar staff were very friendly, especially Wally and Renaldo! Apart from 1 young receptionist, the others didn't seem to care much and the dining staff took your plates away whilst you were still eating!
The entertainment was good, but very repetitive in the stuff they did. At weekends it was packed because the residents of malta would come in.
I have to say this holiday was quite upsetting because it was meant to be a treat for myself and my daughter after a really tough year!
The hotel food was below standard. There was restriction of choice, and food wasnt cooked properly. There was one pudding and the alternative was always watermelon.
The location was good. Easy access to good shops, bars and restaurants and the view was amazing!
The bar staff were very friendly, especially Wally and Renaldo! Apart from 1 young receptionist, the others didn't seem to care much and the dining staff took your plates away whilst you were still eating!
The entertainment was good, but very repetitive in the stuff they did. At weekends it was packed because the residents of malta would come in.
I have to say this holiday was quite upsetting because it was meant to be a treat for myself and my daughter after a really tough year!
Travel operator: Panorama
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