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Club Cherry Family Apartments

10 of 13 hotels in Turgutreis

4 out of 5 from 22 reviews
3 stars

22 Reviews

Traveller Rating

  • Excellent
    4
  • Very Good
    8
  • Good
    6
  • Average
    4
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
eh1
16 years 9 months ago
complex is good for families and couples though watch main pool there is no shallow end 1.7m all round. AIR CON IN SOME APARTMENTS DOESNT WORK . WE WERE IN 2 APARTMENTS AND IN BOTH IT WAS BROKEN.After a bit of a fight we did get them to call out an engineer to fix the second room. No cash accepted at bar they use a card system but we paid our bill daily and it was always spot on.A tip is to make sure you get a copy receipt and sign below your last purchase. The maids were brilliant and rooms were kept spotless. A pity
they seemed unable to keep the entertainment staff we had 2 in 2 weeks who both only lased 2 days each. Made a big difference to atmospher with entertainers.
all round a decent enough complex
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Travel operator: independantly

Recommended
Andrew Musgrove
17 years 6 months ago
I have stayed at the Club Cherry before so was aware that it had some limitations. However this year the general standard seems to have fallen.

On arrival we were allocated an apartment which obviously had not been prepared for guests as it was dirty and not equipped with towels or bed linen. This was in fairness remedied the same day, however it was then three days before we saw the cleaners again. Promises were made by the staff and sometimes kept but in the 2 weeks of our stay the room was cleaned only 4 times. Should we have wished to self cater it would have proved difficult with only 3 of everything and only 2 saucepans. The electric hob was unsafe with bare wire where previous occupants had left them on the hot rings.

During the early evening for 2 hours the noise from the bars music system became almost unbearable I have teenage children and am used to loud music but this was really unacceptable.

Staff were generally friendly until offers of attending the Turkish night were declined then the level of helpfulness dropped. They appeared to have a good rapport with the younger children but on one occasion I was alarmed to see a young girl being lifted onto the roof of the outside bar to dance with the waiters. I have photographs of this which I will forward to Thomas Cook.

This is one property I do not intend visiting again
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Travel operator: Thomas cook

Matthew Robinson
17 years 8 months ago
I originally booked to stay one week at Club Cherry but I loved it so much I decided to stay another week.

The apartments are basic but clean and well maintained with maid service daily.
The food at the hotel is good if you don
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Travel operator: thomas cook

Recommended
Beverley Bayazit
18 years 5 months ago
We arrived early hours after a long flight from Newcastle. When we arrived the staff were friendly enough but as my husband is Turkish I left it all to him to sort out.

We soon discovered when our daughter jumped into bed that it was wet!!! My husband sorted out the problem with a member of staff, it turned out that there had been a rain storm before we had arrived and the window had been left open! That was about the only problem we had, after that everything with the aparts was great.

I can not stress enough how clean the pool was it was by far the best pool I have seen so far in Turkey, our daughters were never out of it!

If i was to pick any fault it would be with other people staying there. We were next door to a family of Dutch people who were all adults but they liked a good drink, hence the scraping of chairs on the balcony and the clinking of wine glasses, but lets face it when you go away on holiday and stay in either aparts or a hotel you cannot guarantee what your neighbours are like!

Anyway we had a lovely week with red hot weather, got a lovely tan from a roof top sun area which they have.

Our girls are 7 and 14 and we felt at ease to let them wander around the complex within reason, you could always see them from wherever you were sunbathing.

As mentioned there are one or two cats wandering around but again you get that all over Turkey also people tend to take pity and feed them so I guess it encourages them to keep coming back.

The aparts are only a few mins walk from the beach and there are 3 or 4 supermarkets near by a Migros and Tansas and a Gima store are the main ones we found.

We did not eat at the apart restaurant as it was very expensive, we also did not eat at the main tourist areas alongside the beach as again its too expensive and its all English food. As my husband is Turkish he likes to find a nice REAL Turkish restaurant and we found one which was fantastic its name ALLO 24 its opposite the market area its very cheap and it's top class Turkish food. We were spending around 25-30 million lira per night which is around 12-15
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Travel operator: Thomas Cook

Recommended
Leanne
18 years 5 months ago
We traveled to turkey end of the season, when we arrived our hotel was damp and cold. I needed a cot for my 1 year old son and when they brought it up we had a nasty surprise in it. we asked if we could change apartments because we wanted sun in the evening they changed us with no problem. The pool area was lovely though and the restaurantes and the beach were lovely.
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Travel operator: Thomas Cook

Lynn Lambert
18 years 7 months ago
The apartments were clean, though lacked some basics, like cups and spoons.

All of the staff were friendly and helpful.

The BBQ is a must, the food was delicious, the entertainment was good, dancers and belly dancers.

The only let down was some of the other holidaymakers, who decided to run around screaming at 2am, other than that, reasonably quiet.
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Travel operator: Airtours

Recommended
Tracey Needham
18 years 7 months ago
The apartments were ok, although not as well looked after as they could have been.

The staff were very friendly,loved the kids,not much in the way of evening entertainment.

The food was not too bad although we found it much better to take a short walk into the resort to eat at one of the many resturants around.

The pool was superb, very clean and well looked after the kids loved it. Would go back to Turkey but not to Club Cherry.
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Travel operator: air tours

Karen, Steve, Steve, Laraine And Children
18 years 8 months ago
We had our doubts as we had read previous reports on this hotel.

To say we were pleasantly surprised was an understatement.

The layout of the apartments around the pool was perfect. The staff were extremely friendly and could not do enough for you.

We ate in the hotel restaurant as well as in the resort. The food was lovely everywhere we ate without exception and very cheap.

The apartments were clean with daily maid service. Any problems we did have were sorted immediately.

Myself, friends and family cannot wait to go back.
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Travel operator: Thomas Cook

Recommended
Michelle
18 years 9 months ago
Club Cherry was excellent. Self catering but in a couple of nights and food was great. Maid service daily.
The location was spot on as it said in brochure, set back from main night life but close enough to walk to everything, with 2 big supermarkets close by.

The staff made the holiday, Hasan one of the managers was great along with all his staff who we made great friends with, we swopped numbers to keep in touch.

Not much entertainment to talk about but the weekly BBQ was great fun, my husband loved the belly dancer!

I hope to visit again next year and recommend it.
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Travel operator: Thomas Cook

Recommended
Scott
18 years 10 months ago
The apartments are 2 storey around the 1.7m pool - they look very attractive & the potential is great but this was not utilised.

The apartments are basic but enough room for us - 1 double room with 2 single sofa beds for the kids. We pushed the sofa beds together as we were worried about our youngest falling out on the stone floor - when moving the bed - dust & dirt was uncovered - & there it stayed on the floor for the 14 nights we were there.

The toilet was broken and dirty in the bathroom - maintenance man came imeediately to fix but the standard of cleanliness was very poor.We understood from staff that new management was in place for this season - of the 5 bar staff who were there when we arrived - all 5 had left by the end of our stay!

It is a shame as the layout of the apartments is good; the reception staff were excellent; we ate in a couple of times & the food was excellent but most of the time the chef was bored as no one was staying to eat/drink @ the bar/restaurant area within the apartments - no atmosphere - but chef is an excellent football player as my eldest (10yrs) will tell you.

The position of the apartments is good - 5 mins walk from taown centre so away from any noise. We all had a good hols, just wish the cleanliness was better.
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Travel operator: Manos

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