My wife and I stayed for one week on an all-inclusive basis,the Hotel and accommadition was fairly clean and well maintained, air-conditioning was sufficent and via a central ceiling vent.
The food was very disappointing, the meals for all-inclusive guests were from help-yourself hot-trays, breakfast was generally good and covered all guests as this is a B&B hotel, however, the lunch and evening selections for all-inclusives were of a poor standard, Sunday being the one exception, it gave us a taste of better food and standards,4 carved meats and a greater choice of sweets.
There was an A La Carte for non inclusives, our selections covered 3 meats and 3 veg type meals, I was concerned that some meat dishes from these trays were only at room temperature or below, the salad selection were very poor,no cold meats, sweets are mainly ...
jelly and ice-cream and a small selection of fruit.Read More
The Hotel staff were mostly friendly, the waiting staff were very friendly and performed much better than the staff manning the main and pool-side bar,a 15-20 minute wait for drinks were frequent and particularly at peak periods (lunch & dinner).I found that all- inclusive guests were made to feel as though they were asking for something they were not entitled to, on one occassion my all-inclusive card was snatched from my hand to give it a closer scrutiny, there were grunts or nods when inviting you to place your order, followed by the question \"all-inclusive\"? barely a yes Sir or yes Madam and very few thank you\'s, just a request \"sign here\". I worked out that all-inclusives (as a rule) gave few tips as they did not pay by cash. I tipped as I felt appropiate,we were well attended by the waiting staff.
Entertainment was poor and mainly appealed to the young children.
Overall, I would only stay at this hotel on a Bed and Breakfast basis, we stayed during a period of the second week of the Islands 2 week holiday period and found the hotel booked and operating to capacity with locals and oversea guests alike,I raised some of my issues with the Food and Beverage Manager who assured me he would address the matters, the only evidence was an increase in staffing levels from one to two staff at the poolside bar, no change in attitudes.
I was told by a member of the waiting staff that the food and attitude generally improved after the July and August holiday period. As we observed, the staff, to be fair, worked very long hours and perhaps,could account, but not excuse my experience of this holiday.
Tour Operator: argo