Food was decent, with plenty of choice at all meals as well as snack bar outside open till 10pm. There are 2 bars outside around pool, and the main bar inside. The beach is down a little slope just at side of car park.
Hourly bus service taking you into San Antonio bus station, which enables you to go sightseeing easily and at cheap fares.
The new water park is a big hit with the kids and will make these 2 hotels a very desirable choice. Entertainment was a kids min disco early evening, followed by a show and bingo. There was a live singer inside by bar area on quite a few nights.
A week really wasn’t long enough, family of 10 of us; we wished we had done 2weeks.
Pools were great, sun terraces were busy but you always got a sun bed no matter what time you went down the pool, plenty of sun beds and umbrellas. My husband also came back with an ear infection; our doctor said the same as previous comments, probably due to someone being sick or pooing in the pool.
Would defiantly go back to this hotel. Rooms were lovely and clean with towels changed every day.
Rooms were very clean and maids were in 6 days a week. We were in a studio and there was ample room for m,e my hubby and our 15 year old son. We had a lovely view of the pool and the sea.
The meals were always hot and you could always find something to eat. The snack bar round the pool had snacks if you didn't want to go in the restaurant.
Pool was lovely apart from the days when it was pooed in and someone was sick in it. They only closed the pool for half hour each time. My son came home with an ear infection which the doctor said was probably from the pool.
Some of the staff behind the bar were very friendly but a couple of them could not even give you eye contact.
Thomas Cook entertainers were really good and worked very hard to keep everyone of all ages entertained.
The all inclusive was very good. You didn't queue for long and the staff were really quick.
Lovely hotel but we would not go back just for the fact there was nothing in the resort for a change.
If HB, drinks are VERY expensive! 5.75 euros for a bottle of magners.
Weather was bad for us (3 days rain) so tried to put our daughter in kids club. We had to queue every time to put her in (free if booked with Thomas Cook, only have to pay for party nights and extra special activities). It was usually 1 out, one in. Small playpark next to kids club.
Pool of good size, seperate infant pool and a decent shallow end in main pool.
Supermarket cheapest at end of beach and the one opposite hotel is pretty expensive.
Beach small but lovely for kids and water very clear for swimming.
Entertainment - only 1 decent night. The Beijing acrobatics were fantastic, rest of entertainment wasnt really for us. Kids disco starts at 8pm, bingo at 9pm, entertainment at 10 til 11.30.
We were in Hibiscus House (room 1110) which was furthest away, but didn't hear entertainment which was great and had garden seaview studio. Was great having a fridge/microwave/kettle. Rooms good size with shower/bath. Staff were great. We reported fridge not working and was fixed within 2 hours.
Wouldn't return as don't approve of parents drinking all day in front of kids and just too far out of resort. We called it a Spanish Butlins, so if you like Butlins, then this is the hotel for you.
The location of the hotel is not good, there is one beach, which i must say is lovely, we spent everyday there as could not bear to be round the busy pool. The pool which by 6am had no sunbeds available, we actully set out alarm early on morning to see if there really were such sad persons that would put their towels out and yes there were, infact on going to bed one evening at 1am we had a child of about 10years walk past us with an armful of towels heading for the pool!!!
This hotel is ideal for beer swilling parents who just want to have no responsibility for their children as so often you would just see children of all ages tearing around the corridors of the hotel merrily banging on persons door and finding it completely hilarious, if this is the definition of all inclusive then no thanks, many parents were quite happy to have their evening meal, plant theirselves at a table, drink, drink and drink with total disregard to what their children were doing, more than once we encountered children of about 14 years drinking round the pool table. There was not one evening we stayed in the hotel.
There is nothing in the resort, only a lovely beach, there is one supermarket outside the hotel which i hasten to add is actually owned by the hotel, sunbeds on the beach for instance (2 sunbeds and a parasol) 18 euros, we visited Cala Longa beach, the same was 10 euros and at Es cana they were 10 euros, daylight robbery at Port Es Torrent.
The nearest resort to walk to was 10 mins brisk walk where we found the roads full of young drunk lads!
My sister and brother in law had stayed at the hotel 7 years ago and had highly recommended it to us, hence they were in the party this year but could not express enough how much it had gone down hill, this is definately not a 4 star hotel, not in their entertaimment, or food.
Travel operator: thomas cook
Travel operator: direct holidays
Lovely beach just round the corner from the hotel with a ferry service to San Antonio/beach. Bus stop also outside the hotel. After reading all the other reviews my advice would be just to go on holiday and make the most of it. Its a fantastic hotel in so much that people go back year after year.
Anyway if you have young kids I would highly recommend it. We booked direct this year, which was a doddle. Transfers only around
Travel operator: Direct Booking
Travel operator: Thomas Cook
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