Good hotel, good food (just below restaurant standard.

I must pass comment that the food was a bit boring being the same every night almost.

There were some very nice waiters and cleaners. They understood quite well.

The rooms were great but the hotel rubbish except karaoke night.

I recommend this hotel.

The hotel is certainly a Barcello chain magnificent!

The rooms were spotless beds were a bit lumpy gave a few sleepless nights, so did the air conditioning didn

The hotel maids were a blessing! They would do anything we asked without complaint.

The location was set back into the city centre and the Time share touts were like flies.

Staff were ok in general. Bar staff a bit abrupt on occasions when they were under pressure.

Entertainment was brilliant you cannot beat the 4* Spanish Hotel entertainment made you want to stay in every night, just as well cos the town centre at night is full of drunken yobs! (I would not let my daughter(17) go out on her own)

I've stayed at this hotel a couple of times now. Once with Thomson and most recently booked it myself over the internet with seperate flights. On the whole I had two very good holidays, the staff were very helpful, cleaners and waiters a pleasure. The rooms in the main building are reasonably sized although the air-con can be a bit noisy. Beds were quite comfortable, although after a couple of refreshments who notices! We spent may nights on our balcony watching/listening to the entertainment before heading out on the town. The entertainment was OK,it filled a few hours after dinner.

There are two pools, the one at the main block usually busy and can be a bit noisy, better to go to the pool at the rear of the annex building, quieter and more secluded as its adjacent to the gardens/gymnasium.

One pointer - if you book youself at the hotel they invariably put you in the annex building. The rooms are larger, seperate lounge and quieter air-con. Its also cheaper!

Have just returned from this Hotel, having booked it purely because of the great reviews it got on this website.We usually go to Tenerife and stay in equivalent grade hotels there, and in that respect this hotel didnt quite meet the same standards.Dont get me wrong we had a great time and if we had never been to Tenerife then we would have had probably not found any fault with this hotel,but there were several little things that i would not have expected of a hotel of this grade.

Our room was clean and well equipped and on the 5th floor overlooking the pool, however the beds were the most uncomfortable i have ever slept in at any hotel i have ever visited. Hard as rock and the pillows werent much better either. We also had a camp bed and this made things a little cramped, with myself and two older children of 15 & 10. The air conditioning system was inadequate, barely blowing out any cold air regardless of what setting it was on, and as the temperatures soared for the last few days of our stay to the mid 40's deg C, it was impossible to get a good nights sleep or seek any kind of relief from the heat during the day.

The reception staff were great as were the cleaning staff, keeping everything in and around the hotel spotless.

The food was fantastic, great choice and very good quality and i dare anyone to have left that dining room hungry. One small thing here. Most places have a senior staff member to escort guests to a table but here you found your own table, fine if there were just two or four of you, but we were a party of five and as there were less tables made up for larger numbers, we found ourselves roaming around trying to find a table, which at busy times we found a bit irritating. I also found that tables were slow to be cleared of plates, even at the quieter times, and yet again this is just an observation not a critism.

The pool area wasnt very big for a hotel of this size and although there was another one, it was some considerable distance away. However all the sunbeds and pool area were cleaned every morning and sunbeds were not allowed to be reserved before 10am, a rule enforced by the removal of towels by staff, the first time i have seen it carried out and a good thing.

Daytime entertainment was very good and very well organised, the evening entertainment was the usual sort of stuff, however i do think that there could have been more for the kids in the evening.

There is everything you need on site at this hotel, a shop selling UK papers and lots of other stuff,hairdressers, sauna,massage, beauty treatments etc. whcih is just as well as it is very much on the edge of the resort and quite a long way to walk to get to anything. Taxis are very cheap so no need to walk anyway.

Bar prices in the hotel are reasonable as was the food from the snack bar.

so all in all i would recommend this hotel, my comments are only observations and apart from the hard beds, none of them did anything to spoil a great holiday. We used First Choice who were very good, and we got a very valuable free child place which made it a very good value holiday for us. We went to the welcome meeting, which we normally avoid like the plague, but were glad we did go as it wasnt the usual hard sell of the trips, but lots of very useful info about the hotel and the resort/island.The two reps were good and extremely helpful when we needed to arrange a visit to the local hospital too.

But Hotel Bitacora and Hotel Noelia Sur in Playa de las americas Tenerife are highly recommended by us if you have children of any ages.

This is the sixth time we have visited this hotel you cannot really fault it at all. Food, cleanliness,entertainment all excellent. The staff will do anything to make you feel welcome nothing at all is a problem!
Location is on the outskirts of Playa del Ingles and a good 15 - 20 min walk down hill to the beach ( in the heat!!) but free buses are available and also taxi are very cheap! We will hopefully be going again next year caters well for children we have a five year old that enjoyed the kids club this year as there are never many children they get lots of attention!! So its not like a holiday camp at all very classy and should really be a 5 star hotel.

If it were possible I would give this hotel eleven out of ten.
The staff were so polite and helpful and nothing was too much bother. The rooms are well equipped and kept beautifully clean. At dinner there was so much food it would have been possible to stay a month without eating the same meal twice, all beautifully prepared and cooked.
The hotel which is situated in beautifull gardens is to the rear of Playa del Inglis and about 15 minutes from the beach. However a regular free bus serice runs to and from the hotel.
There is plenty of activity within the area ranging from para gliding to walking.
There is evening and daytime entertainment for both adults and children within the hotel complex.
A great place very highly recommended

Las Margaritas is a fine hotel. This is the first holiday that we have gone half-board and we were not disappointed. We thought that we would eat out a couple of times in the duration of our holiday but we didn't because the food was that good. Even at 9pm when the kitchen area started to close you would still find an excellent spread of food. The range and choice of food was excellent, and there was always a chef at the back of the room cooking fresh steaks etc while you were deciding what to eat.
The maids in the hotel we very good indeed, and cleaned every day to a high standard. Towels were changed on a daily basis and there was an empty fridge in the room which was excellent for storing drink/chocolate rather than having to try to wedge it into a mini-bar fridge as you normally have to do at hotels. The safe (which cost 30 euro of which 12 is refunded on departure) was excellent - you could choose your own 4 digit code which allowed you access via the front keypad (very secure). We had a room facing the road which might not sound as attractive as one overlooking the pool, but the road was never that busy and besides the sliding balcony doors were double glazed so once shut you could not hear anything anyway. Air conditioning could be altered to working off 1,2 or 3 fans and came as standard.
The actual hotel staff were incredibly helpful and spoke many different languages which made the nightly bingo more fun! The activities were run morning and afternoon, all being free and no obligation. Another part of the hotel adjoined the main section and this had mini-golf and a gym (again free to use). The evening entertainment was excellent (especially The Beatles) and the entertainment staff were very good in their role as bingo callers and award ceremony comperes (especially Fabio!).
The hotel has its own shop selling all range of goods (papers, beach balls, phone cards etc) and has a post box. There is also a hairdresser, sauna and masseur within the hotel. In the evening there was normally a jewellery stall set up opposite the dining room that changed every night.
Drinks prices were reasonable - cocktails (strong!) were 4.50 euro (

Barcelo Las Magritas, excellent hotel stff very friendly and most helpfull, food excellent, rooms excellent