Travel operator: Balkan
Hotel tip: Keep away please.
Lunch and evening meals were typically Bulgarian fare using cheapest cuts of meat and chicken, but on tasting was OK. If you want a Continental menu don't go here.
The entertainment was minimal day and evening, only 3 team members. AI spirit drinks would often run out in evening and no more would be brought from cellar. Squashy plastic cups used all the time. Should be glasses in evening. Not enough seating areas for a full hotel in evening although Sunny Beach is great for exploring and viewing huge varied nightlife and walking the 5 mile fabulous white beach in day.
Swimming pool was very cold, but maybe this would be good in July, August. The sunbed cushion man was the rudest, laziest, miserable man I had ever met in 30 years of travelling abroad. He would order people to not turn sunbeds around, never swept pool surround, and was generally ignorant and I even saw him spitting in pool.
Sunny Beach closes last Sunday in September (not told of this by travel agent) and half way through holiday all began closing down and things removed from Hotel and resort, so don't go here after 1st week in September.
Travel operator: Blakan holidays
Travel operator: balkan holidays
Travel operator: balkan
Travel operator: Friend & 2 Children
Travel operator: balkan travel
1000 of people stay at this hotel, restaurant has not got enough tables and area you eat in is no where near big enough.so you better like queing, food is always cold 2 microwaves on stand by ( Qs) if they need microwaves they know food is cold ?
so get used to it because they aint altering years of tradition for money paying tourists. The food ranges from none left to something called yes wait for it (mishmash) we called it slops.
The waiters need a kick up tha behind because they are so slow
and dont give a dam, that is until it is there turn to sit and eat.
In the far corner of restaurant the workforce sit down to eat, there is usualy more sat eating than serving.
YOU HAVE BEEN WARNED
even local shop owners laugh at you when they see the all inclusve pomorie bracelet on you wrist
if you are still considering staying here, like the 4 of us did dont go..................
Travel operator: balkan
I was lucky enough to be on holiday with great people and we enjoyed ourselves and had a laugh. The pool was great but the hotel has alot to do before it can be considered a great hotel.....the staff could also do with some manners!
Travel operator: Balkan Holidays
This is Bulgaria, a different country with a different culture. The hotel staff are not rude, if you say hello to them they will say hello back, Basic manners. It works both ways. On numerous occasions i got free drinks from the bar even after 11.
If you are nice to them they will be nice to you. It doesn't help when your on holiday surronded by people moaning. Make the most of it. 5 of us went. 4 Adults and 1 child. The entertainment is superb. There is always something on expect on a Wednesday when it is the staffs day off.
The entertainment for the kids is out of the world. The kids will LOVE it. The kids club starts from 10am til 1pm then 3pm til 6pm. You have to sign your child in and the child cannot leave until someone from the staying party signs them out.
Yes there is a problem with the sunbeds. But the early bird catches the worm. It says leaving towels on sunbeds is forbidden. But no one takes any notice and it is no use complaining becuase there is nothing the staff can do. This is down to the guests themselves.
With regards to the food, it is edible, there is always something for someone. I am a fussy eater but i tried everything at least once. This is the only way you will know if you like something. This hotel has to cater for other people not just the brits hence the way the food is the way it is.
The room was cleaned EVERYDAY and clean towels were left. Finnaly the drinks situation. The system for queing up is better than standing at a bar in england and waiting ages for a drink and for the barman to over look you 5 times, at least this way you get your turn!!!
My advice is if you have a problem or a complaint, there are ways to complain. Not shouting the odds. Please and thank you goes along way. If anything i feel sorry for the staff as they have to put up with ranting brits who spoil the holiday for everyone.
This is the first year the hotel is all inclusive, yes the sports bar and the pool bar are franchised but that is set to change when the lease expires at the end of the year. My only complaint would be there was no air con but fans were provided on a night. We had nothing stolen from our room - possibly because we had no problems with the staff. When ever a member of staff saw me they would say hello.
I would go back to Bulgaria tommorow and i WOULD go back to the hotel Pomorie.
Travel operator: Balkan
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