DRINK: 24 hour drink available in various bars - no cut off time at midnight like some hotels. Quality named alcoholic drinks, Gordons Gin, Ron Barcardi, Smirnoff Vodka, Jack Daniels Whisky are just a few to mention. Any cocktail made up on request.
ICES: Quality Ice lollies on tap, Magnum, Eclipse and Cornetta plus more.
FOOD: Good quality selection of food in the main restaurant, crab, salmon, king Prawns, steak, lamb, on buffet help yourself to as much as you like. Numerous variety of fantastically laid out desserts. Patissterie in main lounge open with huge selection of cakes in afternoon. Beach and pool bars providing day time burgers, pasta, pancakes, hot dogs, etc. Fresh fruit and corn by pier daily. Seven al la carte restaurants.
ENTERTAINMENT: Something for all. Amphitheatre with nightly shows, pool bar with groups, jazz bar, beer bar, foam party on beach, pier party and one not to miss the Four Seasons Party. Animation Team were the best, they were friendly and encouraging but not pushy. They dress up and are really entertaining, Ferdi, Martin, Murat, Hakon and Sasha were really good fun. Loads of kids clubs with their own club houses even a teenage club for 13-17. Fun fair for smaller kids and usual daily games programme throughout the day for all.
POOLS: Huge family pool with various sections of different depths. Quiet pool with bar. Adult only pool with bar and restaurant and comfty loungers. Flumes and slides with a small child's play pool area. Indoor pool with gym. Pool towels provided on arrival and can be changed every day.
BEACH: Very clean, with beach sports equipment available. Two Piers with luxury loungers. Loads of normal loungers available with shades. Beach Bar.
ADULT ONLY: Pool, restaurant, pier, late night disco 11.00pm - 2.00am, then night club to 4.00am.
GENERAL: Most Turkish staff were very polite with quick service (tip when you arrive always works). Hotel and grounds immaculately clean. Spa/Massage not cheap but far better then back at home.
Free lockers/showers to use if going home at a ridiculous time like us so no need to keep room on.
Advised about mossies on arrival, but we did not encounter anyone who suffered with bits. Room maid friendly, sheets and towels changed every day. Free safe deposit in room. Free mini bar topped up daily in room. No wrist band system in use. Russians, Germans, Turkish, and Dutch all use this hotel with all languages spoken, mainly English when we were there. No trouble seen during our visit, all nationalities got on well and no one abusing the free alcohol.
MONEY: Shops in hotel were dear. Turkish Lire always worked out cheaper to pay with, this was the case in town as well.
ONLY ISSUES: Beds were extremely hard and with the noisy air conditioning found it difficult to sleep at night. When using the main restaurant sometimes very busy and tables not relaid up in time.
We are a couple in our mid 50’s and wanted a relaxing sun holiday. Our review is only on the services we used. Our criteria was (not in any particular order) imported brands, adult only areas, good beach, good food, good service, reasonable entertainment and different areas to relax in. We were a bit concerned about the size of the hotel and how its busyness might affect our need for relaxation but we need not have worried. The hotel has many different areas catering for different needs so we never felt claustrophobic or crowded.
Drinks: Imported brands, Efes beer & palatable wine were all super. The cocktails were fun but authenticity did depend on who made them. Mehmet made super Dry Martinis. Plenty of iced buckets & help yourself fridges around filled with bottled water & ayran (salted yoghurt drink.)
Adult Restaurant - Food: Veal, chicken, liver, shellfish, caviar, fish all fried, grilled, roasted, skewered, stewed - plain or with various sauces & veg. Salads, pasta, noodles, vegetables, chips, mash, croquettes etc. Fruit, milk puddings, cakes, Turkish pastries etc. It was always very quiet with plenty of choices of where to sit (inside & out.) It will get samey if you put it all on your plate twice a day for 14 days. We chose one main meal per sitting and never had the same thing twice.
Service: We never found the poor service referred to on previous reviews. We do tip occasionally for good service on holiday because we also do at home. The waiters and managers always greeted us with a smile and waiters learnt very quickly our different, individual regular drink orders at breakfast, lunch and dinner.
A La Cartes: We only tried the Mexican & the Greek as we had eaten Italian, Turkish & Chinese meals at the buffet. Both were good, far too much for us to eat, and it was a change. We had no problem booking. Service was quick but that was OK for us it meant we didn’t miss the evening entertainment.
Snacks: Adult pool bar was varied and freshly cooked. Self serve fridges kept us supplied with Magnums, Twisters and Callipos. Beach bar: Savoury Turkish pancakes were nice.
Pool: we only went to the Adult pool which often still had available beds till late morning. It was the warmest pool we’ve ever been in, just right. The service was excellent, Osman was a real star (we only tipped him at the end.) We wanted to just relax so it was perfect. The entertainment team did not visit and you could only hear the main pool excitement a little bit. It could do with a minor refurb as some of the beds are looking a little tired. A few times small children came to play in the pool (unsupervised!!) and were kindly redirected by staff to more suitable places.
Entertainment: Shows were hit and miss, as in all of these resorts, after all it’s not Broadway. We enjoyed the cirque, magic was OK and we had a laugh at Voyage Couple. The foam party was fun to watch (once). The Pier Party band was quite good. The 4 Seasons night was entertaining. We liked the fact that everyone was welcome and included at the music evenings, from children to grannies.
The music at the Pool bar was OK too (Not sure if The Crazy Stars were serious or tongue in cheek lead singer was like Martin Short in Father of The Bride!) The Entertainment team worked very hard at all events to encourage people to dance and be involved (but not pushy.) They remembered your names and always had a word and a smile.
Service: This is the thing that sets this hotel apart from the others we have visited in Turkey. It was superb. We know a couple of Turkish phrases and staff were thrilled if you tried your hand (tongue) at it. We did tip occasionally and it was much appreciated. The staff serving inside & outside the Planet bar were brilliant remembering I had a red wine after lunch, a dry Martini before dinner and Chivas Regal later on. This was the same later in the evening at the Pool Bar sometimes we hadn’t quite finished and a Chivas and a Bacardi & coke would appear accompanied by a bowl of mixed nuts. There were managers patrolling all areas from pool, restaurants and bars to make sure everything was OK.
We were in the annexe room overlooking the Relax pool and it was fine if a little dark late afternoon as the sun had moved over, but we were only in there to sleep and get changed in the evening so it didn’t matter. Good sized bath room restocked with shampoo etc, hair dryer was rubbish though. Robes and slippers supplied. Sleeping area and bed were fine. Fridge stocked daily. Tea/coffee facilities. Air conditioning was excellent. Maid service good. Balcony fine with a little maiden on the wall to dry swimwear etc.
We would recommend this hotel and hope to go back next year.
We are looking forward to a return trip next December. We can truly reccommend this hotel to anyone.
If anyone has a complaint to make regarding this hotel, then they are very very hard to please!!
Travel operator: Thomas Cook
Travel operator: thomas cook
Stayed in the main hotel, rooms were very good, beds very comfortable, mini bar stocked up quickly etc.
Lots of staff keeping the place clean and tidy throughout the day and night, most staff we needed to approach were very responsive and friendly.
The choice of food was superb, rarely ate in the main buffet restaurant in the evening, was very busy after 7 onwards but the outside bbq & grill area was an excellent alternative and was less frantic, all of the al a carte restaurants were without fault (probably best going for the second sitting as courses tend to come in quick succession early on. The night we visited the chinese the air con was not working though! Did not encounter problems getting a table for 6 via our two rooms. Plenty to eat during the day, food was lovely and quality equally good.
The two piers are for adults, the ladies in our group booked one of the pergodas at the end which was well worth the money about 80 euro I think, you have your own waiter who comes and takes your lunch order, fully stocked bar, tea and coffee etc., telephone direct to bar, private access into sea and fantastic breeze to keep you cool.
This is not a British hotel and quite a few of the staff don't speak English but will always find someone who can, so can't complain about that!
Travel operator: Thomas Cook
Booking system for the themed restaurants was also a pain, easy to book for two people but almost impossible if you wanted to add more people to the booking.
Swimming pools and beach were excellent and we all thoroughly enjoyed lunch-times at the open air restaurant.
The staff were all very friendly even if their English was limited - but still better than our Turkish.
Overall the hotel was excellent value for money but would have been better in a different location.
Travel operator: Thomas Cook
The hotel is situated right on the beach which is soft sand and the water is really shallow for a good distance . There are two piers with loads of sunbeds on them which are only open to adults ,children under sixteen are not allowed on them ,the beach stretches for what seems like miles ,with straw covered sunshades and plenty of sunbeds and tables. There are five pools .
The main one is seperated by a shallow walkway where you can just paddle through about 4" of water or swim in the both sides ,there is a smaller relax pool ,a childrens pool with slides and flumes ,an indoor pool and the one i preferred was the adult pool where children under sixteen are not allowed.
There are about a dozen bars and nine ala cart restuarants , italian, indian, chinese, mexican,turkish, greek, japanese,french,and seafood ,and i can tell you each one was better than the others. The food in the main dining room was really good and always hot ,but because of the amount of people in the hotel it can get a bit like a canteen ,there are also two outdoor retuarants where we had our lunch everyday waiter service great.
There is a pattisserie with at leaast fifty choices of cream cakes ,just looking at it you would put on weight. Ice cream all day ,slush machines all around the grounds with four flavours .
The rooms are spacious and kept spotless ,the beds are massive ,with a large settee chair coffee table ,dressing table and plenty of storage space for clothes,the mini bars are kept full every day , with coke, fanta orange and lemon,still and fizzy water .
The childrens club looks great for kids and is set out like a small village and they are watched really well by the staff,be taking my grandson soon.
Some people reckoned that the booking system for the ala carte restuarants was no use ,but my wife followed the rules and instructions and we were at everyone with no trouble whatsoever ,even managed a couple of extra due to giving the waiter a good tip.
This is a great hotel and we are booked up again for september .There is also a funfair for the kids ,with rides a ten pin bowling alley ,pool tables and video machines .
There is also a cinema which is open every night ,a disco.There are also,shops and jewellers although they were a wee bit dear.
Lots of russians in this area but that is because this area is so close to russia. A real relaxing holiday .
Travel operator: Thomas cook
Ask a Question
Got a question? Ask our community of over 1.5 million users.