1 Review
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Review Overview
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Cleanliness
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Entertainment
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Location
20 years 2 months ago
Had a great relaxing holiday at the Papillon Muna Hotel. It is not easy to find a hotel which caters for the whole family (49, 46, 20, 17 and 13), but this fitted the bill very well.
Hotel itself was very well maintained and the gardens were lovely (they even hand-weeded the football pitch!!). Rooms fairly spacious (even with double and single beds, decor and cleanliness good. Have stayed at all inclusive hotels before where they seemed to be trying to save money but this was not the case here. Mini bar in room stocked twice, bottled water included, free safety deposit boxes (refundable deposit for key), beach towels available (again for a refundable deposit), free pedaloes and canoes on the beach. The hotel has its own private beach so sunbeds, parasols and mattresses all supplied free. You were supplied with gold cards as proof you were staying there (which we never had to use) instead of armbands so you did not look as if you were in hospital! There are two main pools, one with a flume and 4 water slides which I don't think was mentioned in the brochure.
Hotel staff were courteous and friendly, although English is a new language (first year Cosmos have used the hotel) so sometimes a little difficult to be understood.
Food was buffet style with lots of choice - although some people felt it was a little boring we all found plenty of things we liked. No fry ups for bteakfast but they did fry eggs and make omelettes. At dinner in addition to the buffet they always had a variety of other foods cooked on the balcony while you waited (and a special children's section). Loads of desserts and a strange way of dispensing ice cream by a man in a fez which entertained the younger children. There was food available throughout the day including a pancake tent, chips, fruit, etc. You could also book to eat at the fish, Turkish or Italian restaurants. We only tried the fish restaurant which was nice, but other people we spoke to were not impressed by the Italian - they did have Chicken Tikka Massala on the menu for some strange reason!
Entertainment - there was a full programme during the day, water polo, darts, boules, etc. but none of us were impressed with the evening entertainment. The facilities were great with a huge stage with lighting, smoke machines, etc. but the animation team were not that good - rather amateurish. They also were not that friendly (except Haroon) but this might be because hardly any of them spoke much English. After dinner every night at the pool bar there was an awards ceremony for those who had won something during the day and then the main entertainment which ended at 11 p.m. After 11 p.m. everything closed up except the disco which was located almost under the swimming pool and was also pretty impressive compared with other hotel discos we have seen.
Probably one of our best holidays but on the downside I would just mentioned the following:
- we did not stay in the main hotel and the corridors between the rooms had tiled floors so there was a bit of noise.
- there were only about 60 English people in the whole hotel so you are very outnumbered - mostly German and Russian. (Our rep. said that they will have more rooms next year.)
- usual problem with towels on sunbeds (which the hotel really needs to address). Lots of them though.
- Nowhere really in the hotel to go after the entertainment had finished unless you wanted to go to the disco. Quite subdued lighting everywhere also so not easy to see if you want to play cards, etc.
Hotel itself was very well maintained and the gardens were lovely (they even hand-weeded the football pitch!!). Rooms fairly spacious (even with double and single beds, decor and cleanliness good. Have stayed at all inclusive hotels before where they seemed to be trying to save money but this was not the case here. Mini bar in room stocked twice, bottled water included, free safety deposit boxes (refundable deposit for key), beach towels available (again for a refundable deposit), free pedaloes and canoes on the beach. The hotel has its own private beach so sunbeds, parasols and mattresses all supplied free. You were supplied with gold cards as proof you were staying there (which we never had to use) instead of armbands so you did not look as if you were in hospital! There are two main pools, one with a flume and 4 water slides which I don't think was mentioned in the brochure.
Hotel staff were courteous and friendly, although English is a new language (first year Cosmos have used the hotel) so sometimes a little difficult to be understood.
Food was buffet style with lots of choice - although some people felt it was a little boring we all found plenty of things we liked. No fry ups for bteakfast but they did fry eggs and make omelettes. At dinner in addition to the buffet they always had a variety of other foods cooked on the balcony while you waited (and a special children's section). Loads of desserts and a strange way of dispensing ice cream by a man in a fez which entertained the younger children. There was food available throughout the day including a pancake tent, chips, fruit, etc. You could also book to eat at the fish, Turkish or Italian restaurants. We only tried the fish restaurant which was nice, but other people we spoke to were not impressed by the Italian - they did have Chicken Tikka Massala on the menu for some strange reason!
Entertainment - there was a full programme during the day, water polo, darts, boules, etc. but none of us were impressed with the evening entertainment. The facilities were great with a huge stage with lighting, smoke machines, etc. but the animation team were not that good - rather amateurish. They also were not that friendly (except Haroon) but this might be because hardly any of them spoke much English. After dinner every night at the pool bar there was an awards ceremony for those who had won something during the day and then the main entertainment which ended at 11 p.m. After 11 p.m. everything closed up except the disco which was located almost under the swimming pool and was also pretty impressive compared with other hotel discos we have seen.
Probably one of our best holidays but on the downside I would just mentioned the following:
- we did not stay in the main hotel and the corridors between the rooms had tiled floors so there was a bit of noise.
- there were only about 60 English people in the whole hotel so you are very outnumbered - mostly German and Russian. (Our rep. said that they will have more rooms next year.)
- usual problem with towels on sunbeds (which the hotel really needs to address). Lots of them though.
- Nowhere really in the hotel to go after the entertainment had finished unless you wanted to go to the disco. Quite subdued lighting everywhere also so not easy to see if you want to play cards, etc.
Travel operator: Cosmos
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