food and drink was good and the animation team were eager to make everyone happy.
The pools and the decking area were fantastic
all throughout our 7 days there were staff always cleaning all around the hotel.
I went at a very quiet period and I am not sure how the hotel would stand up to a hectic schedule as it is a massive complex and the self serve section is quite small.
Travel operator: chapa travel
The food is repetitive but is of a decent standard and you're not going to get a full English in the morning for breakfast, but we are in Turkey.
The entertainment team work hard and provide a full activity program both day and night. However one of the team I found to be a little aggressive and too competitive in pool games, and he annoyed me when in my opinion he took things too far by having a go at a young lad on his team who only wanted to join in. Apart from him the rest of the team were friendly.
The all inclusive option is ok with plenty of food and drinks available and enough staff on hand so that you do noy queue for a long period.
For what we paid for our week away I feel it was good value.
Travel operator: bookable
The food was awful also they would not give you what you asked for even though they were cooking it in front of you in this case it was a fried egg everything was just to much trouble for them. Dinner was chicken, chicken and more chicken and it was always cold.
While we were there, there was an incident with two waiters and a young teenager the management were reluctant to involve the police.
The entertainment was non existent and the disco is under the hotel and the smell was literally making you sick if you tried to enter it was again sewage. The walls of the disco were full of mould and the seats had what looked like vomit and drink stains all over every seat. The entertainer we found to be very aggressive and totally obnoxious and the rest of the staff did not want you to be there
This hotel did not even come close to being a 5* more like a unclean 2* At the most the beds were not changed all the time we were there despite complaining and even offering to change it myself if they brought the clean sheets to the room and they did not give you sufficient towels either we ended up having to use our own beach towels. So no I would never return to this hotel ever again.
Travel operator: hays travel
In one week my friend and I had FOUR rooms, the first room had half the wall missing in the bathroom with something running around in the wallspace, second room had the most awful smell of raw sewage in it, third room was OK until the building next to it caught fire we returned home to find a room full of smoke and our fire alarm not working. I had to knock on everybody elses door to get them up and out. Fourth room was ok.
All the bar staff seem to have been shown a trick of juggling ice cubes then put them in your drink (hmmm hygene). In the so called night club the bar staff wash Sorry I mean rinse the glasses in a bowl of water then pour your drink.
Food was ok for maybe a 3* most of the food was cold or not very nice.
All the staff were rude and or just didn't care, when I asked why nobody was evacuated I was asked do you think we should?
This is the most awful hotel I have ever stayed in in my life you have to walk about an hour just to get to any shops outside of the hotel.
The reason it is now called Green Beach Resort and not Tropicano Bodrum Club is because it was on holidays from hell last year, oh and yes they did have a refit but only in the lobby.
I feel a lot better now getting that of my chest but if anyone is thinking of going there I am not just a fussy Brit that complains about everthing the hotel is just bad.
Travel operator: On The Beach
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