Image of Terraza Mar Suites Apartments

Terraza Mar Suites Apartments

7 of 60 hotels in Puerto Rico

4 out of 5 from 74 reviews
3 stars
Avenida de las Palmeras, 5, 35130 Puerto Rico, Spain
Built in a series of levels overlooking the resort, this brand new accommodation will offer high standards of accommodation and facilities for all its guests. The large pool area promises to be special.

74 Reviews

Traveller Rating

  • Excellent
    36
  • Very Good
    29
  • Good
    8
  • Average
    1
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Matty C
17 years 6 months ago
This hotel is set out in in the most laid back part of Gran Canaria. This hotel is one of the cleanest and entertaining places I have been to and I have been to 12.

When I visited here there was so much to do I and I was only 15 years of age I never wanted to be with my parents because there was so much to do

All the entertainers were fantastic including Andy and Chris but I really do recommend this resort as we have booked again for next year. I met so many people from all over I met 8 from Scotland 1 from Barnsley and about 8 from Cornwall
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Travel operator: my travel

Recommended
Janice
17 years 7 months ago
We stayed at Terraza Mar Sunsuites for 1 week at the beginning of September on a self catering basis.

We arrived around 1.40pm and had to wait around 20 minutes for our room to be cleaned. (Apparently normal check-in is not until 2pm) Hotel staff apologised and explained that they had difficulty getting in to clean the room as the previous tenants had not left at the designated time of 12noon. (We found this unusual as most hotels that we have stayed at previously have a 10am check out time.)

When we entered the apt, we were pleased with the size and the kitchen looked quite modern. The balcony was big with 2 sun loungers and a table with four chairs. Plenty of storage place in bedroom and shower in bathroom. Cleaners in 5 times /week, but towels only changed every few days, sheets once by them. Laundry room on first floor which was handy, as that's were we were. Our balcony had not been cleaned on our arrival, but we didn't complain as they were trying to accommodate us earlier. Was further swept once during the week, but not washed. Our main disappointment was that there was no air conditioning. The apartment felt warmer than the 40 degree heat outside. We hired a fan for E15 and E15 deposit, and left it on all the time throughout the night. You could pay to watch TV for the week, but we didn't bother as that wasn't what we were there for. Take your own hairdryer as the one in the bathroom was not very good.

Reception had air con though and the wee shops were fine for immediate needs. Most of the staff were very pleasant and helpful.

We mainly ate outwith the hotel, but on a couple of occasions, had a snack at the pool bar. Food edible, but not great. Lots of flies around the seating area of the pool bar, which was really annoying.

At the pool a few times, very busy the first time and couldn't find a sun lounger. We settled for a couple of broken ones without the seat pads! until someone moved on. Pool was fine, and clean enough.

Reps were very good and encouraged and participated in games in the pool. We didn't have young children with us, but I would take my five year old next time and I'm sure he would love the kids club and the reps. We went to 11th floor one night and enjoyed the entertainment that was on. Other nights, we went out with hotel.

Reps sold us tickets for 2 excellent days/nights out. The jeep safari and the medieval night and Millennium night. Great time at both.
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Travel operator: Airtours

Recommended
17 years 7 months ago
We travelled here with Globespan staying in the suites (bottom apartments).

We thought these apartments were ideal. They were modern with fans on ceilings, HUGE balconys, excellent location if you like to go to the bottom centre as down the lift and out the gate takes you to within 5 mins walk to centre, also not one cockroach all week!!!

The apartment was cleaned every day exept one on our holiday and all the staff we met were very polite.

The food served in the restaurant was top class and we returned there 3 times during our holiday.

The entertainment we seen was good and seemed to be loads on for the kids although we didnt have any children with us so cannot comment.

I would definatly recommend these apartments to anyone and we cannot wait to go back.
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Travel operator: globespan

Recommended
Ray388
17 years 7 months ago
We did the self catering thing as norm in Gran canaria, so I will pass on the food side off it.

This aparthotel has 3 levels, what I mean by 3 is firstly, you have the TERRAZA MAR SUITES (the lowest complex), then the TERRAZA MAR "SUN" SUITES, then above those, you have the ROYAL SUN SUITE APARTMENTS.

I stayed in the middle one.

The way to miss the steps is, go down in the split lifts (11 floors split by 0-6 then 7-11) then cross the road to the lower block then down their lift, and thats you at the back off the commercial center.

WE FOUND "ALL" the staff very friendly and helpful.

Location, yes very good.

Entertainment : we never really did that in the hotel, so its not right for me to comment on that, but I do know they had it for adult's and kids.
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Travel operator: low cost beds

Recommended
Corina Kenny
17 years 7 months ago
We really enjoyed our stay at the Terrazamar.

The room was very clean with a HUGE balcony. The room was cleaned everyday except one. We went self catering.

The pool was lovely and clean with loads of sunbeds around it.

We never ate at the restaurant so cannot comment on the food.

They did have entertainment but we were not with kids so have no idea how good it was. We had an excellent holiday and hopefully will be back again.
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Travel operator: panorama

Recommended
17 years 7 months ago
Just back from a two week stay in the sun suites.

Let's get the negatives out of the way first, no air conditioning in the rooms have to hire a fan which cost 30 euros for the 2 weeks.

Next Puerto Rico is not a very pretty resort and when you first arrive it can be quite off putting looking at the brown/grey hills, though it's only an intial reaction and after a day or two you do start to appreciate the surroundings.

Last negative, we arrived about 2 o'clock and our room wasn`t ready, in fact there was a delay of about an hour and a half before we could get checked in. This seemed to annoy Denise more than me as I was happy enough to sit and have a pint or two till they were ready.

The rooms are basic but do the job, we had a one bedroom apartment which meant our 2 girls got a bed each and we got the fold out sofa bed. Kitchen was nice enough and functional. There was a microwave, kettle, toaster, fridge and a 2 ring hob. There was also plenty of cutlery and plates.

The balconys are massive with 3 sun loungers and a table and some chairs, nice view over Puerto Rico.

Down in the reception area there is a small shop and a bar,have to say all the staff in here were really helpful and friendly.

The pool is on the 10th floor and is big enough, sunbeds are free and we had no trouble getting one though an awful lot of them had one or two broken slats and were a bit uncomfortable and felt like they may break at any minute.

There is a kiddies pool which our 4 year old really enjoyed though it is tiny and this wasn`t helped by some people bringing lilos and inflatables into it. The pool bar is quite expensive though the food is quite good. There is also a kids club and games take place in the pool daily.

All in all we had a wonderful holiday in Puerto Rico at the Terrazamar Sunsuites and would recommend it.
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Travel operator: direct holidays

Recommended
Alister Poole
17 years 7 months ago
Really enjoyed my week at the Terrazamar Sun suites.

The place was just as described in most of the reviews I read before I went.

The reception was spotless with good shop, bar/lounge and bakery and internet access and ATM. The apartment was also spotless, cleaned every day and the balcony huge!! Only eaten in the restaurant once and wasn
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Travel operator: Direct Holidays

Recommended
Smith
17 years 8 months ago
Well, I was glad to get home for nice clean feet, the floors where really dirty but on the whole not to bad elsewhere.

We went self catering, however the food we saw being served looked lovely.

Location was exactly as it said in the brochure, we had a child in a pushchair, but have to say it wasn't too much of a problem.

Staff where great, really helpful.

Didn't really go to many of the entertainment events, instead we took advantage of the lovely big terraces and enjoyed a drink on our own.

The pool areas where great although we did encounter a war on the sunbeds, I think they sorted the problem by the end of the holidays as any beds that had towels on them had the towels removed. Very good idea I thought.

On the whole if they cleaned it up a little and put in air conditioning-it was so hot and uncomfortable in the evening-you wouldn't be able to beat it.
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Travel operator: Airtours

O'Nosh
17 years 8 months ago
Stayed in Terraza Mar Sunsuites (blue parasols) which is a twin hotel to Terraza Mar (yellow parasols) just across the road. Arrived at about 6am. Reception was open all night and check-in was about the swiftest I have ever had. All reception staff speak very good English. The common areas of the hotel have very good decor. It is clean and well presented.

We stayed in a one bed-roomed apartment which was of adequate size. The kitchenette had a toaster, kettle, electric hob and microwave. Complimentary bottle of water in the fridge (necessary in the heat). The balcony is immense and easily accommodated the 2 sun loungers, a parasol, and a table and four chairs. The bathroom had a large shower cubicle. Always kept clean. Not one cockroach seen during the fortnight.

There is nightly entertainment in the restaurant. Geared towards children and families. Happy hour from 8:30 to 9:30 pm. 2 for 1 drinks at very good value. There was a children's club during the day run by the "Airtours group". There is also hotel entertainment poolside during the day.

The reception area has Internet access at 1 Euro per 20 Min's. There are also safety deposit boxes (very secure) beside the reception.

To get to the commercial centre at the bottom of the hill, walk across to Terraza Mar (yellow parasols) and cross reception to the lift. Go down to the ground floor and walk out through the back of the hotel. You will be in the centre within 5 minutes.
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Travel operator: Airtours

Recommended
Claire Atkinson
17 years 9 months ago
Great room for a family of four.. Also very clean upon arrival and during our stay. Did'nt have anything to eat at the hotel but only because we went out every day to do our own thing, but what we did see been served looked great.

Stayed in this resort a couple of time's location ok for the beach about 10-15 min walk... But been so close to the centre you can hear the music and noise on an evening from the balcony..

Staff was nice very freindly. Did'nt go to any entertainment really saw the kid's been entertained round the pool thje staff really tried to get everyone involved,could hear the evening entertainment from balcony late on an evening..

Would recommend this hotel to everyone and go back again soon..
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Travel operator: Airtours

Recommended

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