118 Reviews
Traveller Rating
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Excellent20
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Very Good38
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Good32
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Average16
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Poor12
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 3 months ago
We had a fab time at the Teugisol apartments, mainly thanks to the hotel and entertainment staff. There was always something going on day and night to keep everyone happy, including my daughter who is 6 and had a great time at the kids club. The entertainment staff were so nice to everyone and got to know everybody personally. On the day we were leaving my daughter had a little bubble to herself as she had developed a crush on Adam, one of the entertainment staff.
The location of the apartments was just perfect, close enough to the beach and shops, but far enough away from all the biz.
I would definitely recommend these apartments to families as there is plenty to keep the kids and parents amused day and night!!!
The location of the apartments was just perfect, close enough to the beach and shops, but far enough away from all the biz.
I would definitely recommend these apartments to families as there is plenty to keep the kids and parents amused day and night!!!
Travel operator: Thomas cook
Recommended
18 years 4 months ago
We arrived christmas day very tired having been up since 3am that morning. It didn't take long to book in and we were given a ground floor apartment behind reception.
We found there was alot of space and the balcony was big (balcony furniture in the room) We went down for our meal taking our card to be stamped to find a big queue wiating, we were given champaigne and then shown to our table. Food looked good but too tired to eat, even left the wine we were given.
We woke the next morning to find i had been bitten quite a few times during the night by what ?
During our stay our bed linning was not changed, I know because we made up the bed under the settee and it stayed the same.
There was no toilet rolls and muck behind the front door that was there all week. Towels grubby and grey. 3 of us in room but 2 bath and hand towels then one ripped when we dried ourself.
We were on the ground floor with palm trees overlooking us so some privacy to sit out. Breakfast was always the same, but the evening meals were good.
New years eve was brilliant same as christmas day. Party packs were given out then at midnight we had a power cut for a couple of mins. but that night was superb.
The tv did cost a bit for the week but we always switched it off at the on / off switch this stopped it using all the money. A god send really with a teenager in tow.
We found there was alot of space and the balcony was big (balcony furniture in the room) We went down for our meal taking our card to be stamped to find a big queue wiating, we were given champaigne and then shown to our table. Food looked good but too tired to eat, even left the wine we were given.
We woke the next morning to find i had been bitten quite a few times during the night by what ?
During our stay our bed linning was not changed, I know because we made up the bed under the settee and it stayed the same.
There was no toilet rolls and muck behind the front door that was there all week. Towels grubby and grey. 3 of us in room but 2 bath and hand towels then one ripped when we dried ourself.
We were on the ground floor with palm trees overlooking us so some privacy to sit out. Breakfast was always the same, but the evening meals were good.
New years eve was brilliant same as christmas day. Party packs were given out then at midnight we had a power cut for a couple of mins. but that night was superb.
The tv did cost a bit for the week but we always switched it off at the on / off switch this stopped it using all the money. A god send really with a teenager in tow.
Travel operator: thomas cook
18 years 4 months ago
We stayed over the New Year and found the new year entertainment o.k for kids not so much for adults,kids get party bags etc.
We were allocated a middle level room which is not ideal with kids,the noise from above was atrocious as we had a spanish family who had obviously got a long term rental on the apartment.
I would advise anybody staying at this complex to check on arrival if the above apply's.We have 2 small children and for 6 nightsthey were constantly awoken at every conceivable hour through to morning,music,t.v,droppping items,shouting etc etc.
The complex itself was reasonably clean but not spotless,somewhat due to the clientle of the complex dropping litter everywhere but in the bin.
Not a complex I would rush to book again!
We were allocated a middle level room which is not ideal with kids,the noise from above was atrocious as we had a spanish family who had obviously got a long term rental on the apartment.
I would advise anybody staying at this complex to check on arrival if the above apply's.We have 2 small children and for 6 nightsthey were constantly awoken at every conceivable hour through to morning,music,t.v,droppping items,shouting etc etc.
The complex itself was reasonably clean but not spotless,somewhat due to the clientle of the complex dropping litter everywhere but in the bin.
Not a complex I would rush to book again!
Travel operator: sunset
18 years 4 months ago
After staying at these apartments for the 5th time they are still as good as ever!
Travel operator: sunset
Recommended
18 years 5 months ago
Arrived lunchtime had to wait awhile to be checked in as the coach was full.
staff very friendly.
Got to our apartment very nice and clean and as we were on the end apartment balcony was very big.
Hotel food was good tried both the a la carte and the oriental.
Entertainment staff were just fab we also had the pleasure of meeting both the summer and winter staff as it was change over week. Dan was great with our 2year old as she didn't like him at first but he went out of his way to make friends. She loved him in the end.
The walk from hotel to shops and bars was about 15mins but it was a nice stroll.
Got to visit again next year same time it was just nice not to busy. Would be nice if they got double bed settees in apartment as the pull up bed wasn't very good.
staff very friendly.
Got to our apartment very nice and clean and as we were on the end apartment balcony was very big.
Hotel food was good tried both the a la carte and the oriental.
Entertainment staff were just fab we also had the pleasure of meeting both the summer and winter staff as it was change over week. Dan was great with our 2year old as she didn't like him at first but he went out of his way to make friends. She loved him in the end.
The walk from hotel to shops and bars was about 15mins but it was a nice stroll.
Got to visit again next year same time it was just nice not to busy. Would be nice if they got double bed settees in apartment as the pull up bed wasn't very good.
Travel operator: sunset
Recommended
18 years 6 months ago
I have been to Lanzarote 8 times, this is the first time we have visited the Teguisol in Costa Teguise and it was the best holiday we have ever had!!
We had 2 apartments (one couple in each) they were very spacious, clean and were home from home. We settled in very quickly. The hotel is situated about 10 mins walk from the town and only cost 3 Euros in a taxi.
We were self catering so only ate in the restaurant once but was very nice.
The hotel staff were very friendly and went out of their way to sort out any problems.
The pool area was immaculate and although the pool was salt water it isnt a problem unless you are going to drink it!!
The restaurant and bar was also very clean.
The entertainment staff were brilliant all day long especially for the kids! Vicki was amazing she was the loudest and was smiling all the time!
Was always good fun for everybody apart from those without a sense of humour!!
We had 2 apartments (one couple in each) they were very spacious, clean and were home from home. We settled in very quickly. The hotel is situated about 10 mins walk from the town and only cost 3 Euros in a taxi.
We were self catering so only ate in the restaurant once but was very nice.
The hotel staff were very friendly and went out of their way to sort out any problems.
The pool area was immaculate and although the pool was salt water it isnt a problem unless you are going to drink it!!
The restaurant and bar was also very clean.
The entertainment staff were brilliant all day long especially for the kids! Vicki was amazing she was the loudest and was smiling all the time!
Was always good fun for everybody apart from those without a sense of humour!!
Travel operator: thomas cook
Recommended
18 years 6 months ago
The Teguisol was a great hotel for our family, with only one small issue - the towels, curtains, blankets, and chairs all look as if they have seen better days, and could do with updating.
Having said that, the size of the apartment and balcony are fantastic, the food in the restaurant was excellent, both breakfast and evening meal, the pools, although salt water, are huge and clean.
The hotel staff are extremely friendly, and the evening entertainment - Adam, Vicki, & (Jenga)Jo, were absolutely brilliant. Both Adam & Jo are going elsewhere over Winter, which is a shame as they really made our holiday, turning a good week into a fantastic week. The Kids Club reps, Laura, Collette, Donna, & Sophie were also a real hit with our 8 & 6 year olds.
Having said that, the size of the apartment and balcony are fantastic, the food in the restaurant was excellent, both breakfast and evening meal, the pools, although salt water, are huge and clean.
The hotel staff are extremely friendly, and the evening entertainment - Adam, Vicki, & (Jenga)Jo, were absolutely brilliant. Both Adam & Jo are going elsewhere over Winter, which is a shame as they really made our holiday, turning a good week into a fantastic week. The Kids Club reps, Laura, Collette, Donna, & Sophie were also a real hit with our 8 & 6 year olds.
Travel operator: Thomas Cook
Recommended
18 years 6 months ago
On arrival at the complex we were lucky enough to be processed through reception fairly quickly and also in finding our home for the week.
The apartment was spacious; the beds were small and basic, twin beds in bedroom and sofa beds in lounge; this made sleeping arrangements difficult, as the sofa beds were not suitable for adults, leaving us no space for adult time in the evenings. Having to make up two beds each evening did not feel luxurious! There was no kettle, but one was supplied on same day it was reported. Lots of storage space. Furnishings need updating.
Rooms cleaned daily. Plenty of fresh towels supplied daily. Each morning staff were visible around the site keeping it clean and tidy.
The food was excellent; huge variety from traditional English, to delicacies of the island - you need to know where to look for latter as I did't discover it till midway through holiday! I would recommend half board if you have kids. They ate better there than at home!
The hotel was a a good 20 minute walk away from decent beaches/shopping centre which was difficult with a 4 year old, who ended up on his dads shoulders for much of the way; in mid summer, I can imagine this would have been nightmarish!
Staff seemed friendly and helpful but could have been more knowledgeable of island attractions; we chose to rent a car - (recommended) for three days, and the staff were unaware of admission prices; they focused on organised day trips, which we later found to be very significantly more expensive than doing it independently. There were lots of activities laid on for the children.
Generally the site was quiet at night - and there were posters in prime locations reminding people to be considerate.
For
The apartment was spacious; the beds were small and basic, twin beds in bedroom and sofa beds in lounge; this made sleeping arrangements difficult, as the sofa beds were not suitable for adults, leaving us no space for adult time in the evenings. Having to make up two beds each evening did not feel luxurious! There was no kettle, but one was supplied on same day it was reported. Lots of storage space. Furnishings need updating.
Rooms cleaned daily. Plenty of fresh towels supplied daily. Each morning staff were visible around the site keeping it clean and tidy.
The food was excellent; huge variety from traditional English, to delicacies of the island - you need to know where to look for latter as I did't discover it till midway through holiday! I would recommend half board if you have kids. They ate better there than at home!
The hotel was a a good 20 minute walk away from decent beaches/shopping centre which was difficult with a 4 year old, who ended up on his dads shoulders for much of the way; in mid summer, I can imagine this would have been nightmarish!
Staff seemed friendly and helpful but could have been more knowledgeable of island attractions; we chose to rent a car - (recommended) for three days, and the staff were unaware of admission prices; they focused on organised day trips, which we later found to be very significantly more expensive than doing it independently. There were lots of activities laid on for the children.
Generally the site was quiet at night - and there were posters in prime locations reminding people to be considerate.
For
Travel operator: Sunset
18 years 6 months ago
We arrived during school holidays on budget holiday so not sure what to expect.
When we arrived we were quickly processed and given a map to find our room which was the furthest away block from the main reception, but was clean, tidy and spacious.
We quickly unpacked and went to get something to eat, which we had at the restuant. The food in the restuant we found to be great as there was always something deferent and always something for the kids(Bonus).
The location was only 10 min walk to the beach and 20 min to main centre. Everything was within easy reach aqua park, snorkling, windsurfing and football court.
We had a few problems with the water on the first few days and after a word with the Manager Ramond (quality bloke) we were moved to better apartment by the pool(result).
Excursion could be book for the main reception or the reps. We chose to do the volcano and were not disappointed as the tour was fantastic and one not to be missed.
The entertainment there was great fun by the pool and the staff were always helpful and really made the difference on this holiday. Second week not so good fell during football broke arm but again Manager was very helpful with advice, got a taxi to private hospital, operated on in morning back by tea time.(great advert hor holiday insurance).
Staff were great, food was great, location good, Entertainment great the best value for money holidays ever been on.
When we arrived we were quickly processed and given a map to find our room which was the furthest away block from the main reception, but was clean, tidy and spacious.
We quickly unpacked and went to get something to eat, which we had at the restuant. The food in the restuant we found to be great as there was always something deferent and always something for the kids(Bonus).
The location was only 10 min walk to the beach and 20 min to main centre. Everything was within easy reach aqua park, snorkling, windsurfing and football court.
We had a few problems with the water on the first few days and after a word with the Manager Ramond (quality bloke) we were moved to better apartment by the pool(result).
Excursion could be book for the main reception or the reps. We chose to do the volcano and were not disappointed as the tour was fantastic and one not to be missed.
The entertainment there was great fun by the pool and the staff were always helpful and really made the difference on this holiday. Second week not so good fell during football broke arm but again Manager was very helpful with advice, got a taxi to private hospital, operated on in morning back by tea time.(great advert hor holiday insurance).
Staff were great, food was great, location good, Entertainment great the best value for money holidays ever been on.
Travel operator: Sunset
Recommended
18 years 7 months ago
We stayed in the Teguisol apartments the cleaning was done every day.
We used the buffet most days and the caves other days.
The reception staff were very friendly
The entertainments team [Adam Stratford and Jo [Jinga] were 100% they called me TEA -LEAF they really made my holiday and will be returning again
Could their manager give them a customer service reward from me?
We used the buffet most days and the caves other days.
The reception staff were very friendly
The entertainments team [Adam Stratford and Jo [Jinga] were 100% they called me TEA -LEAF they really made my holiday and will be returning again
Could their manager give them a customer service reward from me?
Travel operator: Thomas cook
Recommended
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