Hotel was very clean and tidy.

Maids worked very hard. Reception staff were very helpful so was the staff from shop next door.

Food was good a bit repetitive but plenty choices waiters were excellent. Entertainment team worked very hard especially with the children. Nathan Stu and Emma especially worked hard.

Entertainment was different every night. I would recommend this hotel to anyone especially if you have children.

We have just come back from Ocean Palace, we were very disappointed with this hotel especially as it is supposed to be a 4 star hotel.

The all inclusive was not very good in the respect that once we had breakfast, ther was nowhere to get a drink, not even water until 11am. The brochure said from 10 am but there was now where open untill 11am.

The food was very limited choice wise, in fact some days there was only a choice of 3 sweets and 3 or 4 main meals. Breakfast was excellent.

We kept having problems with the hot water, sometimes you would turn on the tap but nothing came out. Another guest on the same floor as us had no hot water all week.

You could not get cocktails at all in the daytime, not even if you paid for them and in the evening you had to pay for cocktails in one place but not the other.

Entertainment was very repetitive and did not even start properly toll about 10.30pm, it finished at 12 midnight and everywhere closed up so you had no option but to go back to your room.

The cost of the safe was a bit pricey, you had to pay 25 euros and you got 5 euros back when you handed the key back in. The tv was also expensive as it cost 3 euros a day and although it says on the list you get BBC1, you don't and you only get about 5 english channels and they are all rubbish.

We went with my mum and dad and was expecting this hotel to be as good as the other First Choice hotels we had been to before but unfortunatly it was only just a 3 star in my opinion and we would NEVER consider going back to this hotel.

We spent one week at Ocean Palace and that was one week too long. It was advertised as a 4 star but I would struggle to award it 3 stars.

the staf were very unhelpful.

The food was the same old thing on most days. We could not get a drink until 11 am and could not get cocktails until 6.30 pm.

We have been to many First Choice hotels as well as other hotels and the vast majority have been very good but Ocean Palace is the worst we have ever been to in 15 years of holidays abroard.

If you are booked to go there, good luck, we will certainly never return.

Stayed at Ocean Palace on reccomendation, a grand entrance and lovely hotel. We found rooms very clean, maid service each day.

This was the first time we have stayed All Inclusive so have nothing to compare it to however food excellent. Breakfast served until 11oclock, fresh food at all times and plenty of choice.

We walked to the beach with the children who did not find it too far, stopping for a drink on the way back.

All hotel staff were excellent extremely helpfull and friendly. The maid was excellent when our daughter was taken ill.

The entertainment was brilliant especially Nathan who gave 100% every day. The children enjoyed all of the entertainment each evening and the kids club although due to the time of year it was fairly quiet. All the entertainment team were excellent.

We had a suite on the third floor which was modern and very spacious. The bedroom area was partitioned off from the living area which gave us privacy from the kids.

The only gripe I had about the room was the poor water pressure which I heard is a problem on the higher floors.

The restaurent wasn't as nicely furnished or decorated as our room but it was okay. The selection and quality of food was good but perhaps could have been set out better. We ate at the Italian and Carvery restaurents in the hotel which were very nice, and made a pleasent change.

The lager was cold but not very strong! The sangria was nice but very strong - beware rocket fuel!

The kids loved being all inclusive and enjoyed the free drinks and ice creams.

The kids club was fantastic (the kids told me to write that) and they held various parties - Bugs Bunny, chocolate party etc. Several activities were chargeable though which we thought was a bit of a swizz.

The entertainment team were great and worked really hard.They were really friendly and took time out to speak to everyone. Top marks to Nathan, Smelly Kelly and the rest of the gang.

If you go watch out for Johnny Circus (Charlie Chaplin type fella) who's act is not to be missed.

We'd definitely return.

Excellent!

Have just returned from one week at Ocean Resort and had to write to say that it exceeded all expectations.
The hotel itself although quite old is in very good repair and always immaculately clean.

We stayed in a suite on the third floor which was spacious, comfortable and well presented. Although I have to agree with some comments about lack of water pressure for bath or shower, this was only at busy times such as 5-7 pm and was always rectified - it may have taken half an hour to run a bath but at least the water was always hot unlike some places!

Restaurant was a bit like a canteen but there was always lots of choice for both adults and kids, the place was clean and food piping hot.

Kids club and entertainment excellent - thanks to Nathan for non stop enthusiasm and hard work -he should be running the entertainment team!! Nothing to do with fact that my daughter had a crush on him!!

We always stay all inclusive and this certainly did not disappoint - already looking to return next year!!

Believe me we are fussy with holidays so ignore negative comments and if you have young children go and enjoy!!

Arrived back from a fortnight stay at this hotel and have to say we enjoyed ourselves immensely. The room was spacious and kept very clean.

We stayed all inclusive and the food was excellent with a good daily choice.

The hotel staff were very approachable and our only complaint (hairdryer not working) was dealt with immediately. The water pressure was still giving problems even in our first floor room.

The hotel location is a little bit of a let down but we managed to walk to the harbour at Los Christianos albeit with a few stops, the taxi back cost under 10 Euro's.

The waiting staff and bar staff were excellent, always with a smile on their faces and always very polite.
Nathan, Kelly and the kids club reps need a special mention. They worked incredibly hard and made our stay very enjoyable. The night time entertainment was varied over the fortnight period and well received by all.

We would recommend this hotel and would definitely return.

All inclusive was typical food quality and quantity, some stuff good, some poor, so a mixture.

Not always red hot though, but if you went up straight away after a tray of food coming out then you were fine. Breakfast was ok, 8:30am - 11am. We had to miss it one day as we went on a trip with first choice. Coach should have turned up at 8, but didn't show till nearly half past. Weren't given anything in replace through. Typical streeky spanish bacon and not fully cooked eggs. And the conveyabelt style toaster, you had to put it on at least 3 times and it still looked like bread. But at this typical I think.

Lunch was outside next to the pool, 1pm - 3pm. Good as you can just sit there just come out of the pool. Few birds on some of the food which hadn't been cleared away once finished with, but not problem really. Again go straight up after something coming out to get it hot. Plenty of food.

There's a member of staff serving burgers, chips and pizza from 11am to 6pm every day, but sometimes a long (20mins) wait to get anything. Not the best quality here through, but edible still.

Dinner was back inside 6:30pm - 9:30pm. Again lots of chips. As usual all cream, tasteless deserts, but again I think you get that anywhere. There is a menu outside the restaurant (well more like careen) telling you what is on that night's menu. Good idea as if you don't like the look of it you can go and book the italian or the carvey that night.

All inclusive guests get one visit to the italian or the carvey per week that they stay. The italian is just next to the reception. Very nice, open 6pm - 9pm each night. If your not all inclusive the its 18 euro's for 3 courses and this includes medium quality wine, beer or a soft drinks.

Next to the hotel there's an expensive little shop. I think I remember that its run by a Britiah lady who moved out to tenerife a while ago. There's supermarkets nearby through about half way down towards the beach, much cheaper and bigger. bingo place next to the hotel too, but not open when we were there in january 07. not too bothered thou as there is a game with a pretty good pay out in the entertainment each night anyway. not a bug fan or anything, but i think a few of us will have a game on our hols.

The carvey, open 6pm to 10pm, is just the other side of the shop and bingo hall. Not as good as the best British carvey I've been in, leather style yorkshire puds, but a choice of 3 nice meats. Again very nice and if your not all inclusive its 18 euro's for 3 courses and this includes medium quality wine, beer or a soft drinks.

The wine in the normal restaurant is not as good as the carvey or italian reataurant wine.

Definalty book these meals if your all inclusive. A nice change to the canteen. But its best if you look at the menu and decide on the italian or carvey on nights when its not as good.

Hotel location. Its definatly not in playa de las americas. It's towards the edge of the back of the costa adeje resort. A 20 minute walk from the beach up hill. But its got shops and stuff, and your on hols so no need to rush. A new shopping centre was being built across the road when we were there. Well we never actually saw or heard any work going on - thats the Spainish for you!! only a few euro's to beach anyway.

can get bus at top of road in the playa de las americas and los cristinaos direction anyway.

hotel staff fine.
the entertainment all run by first choice. singers, comendians, parrot shows, magicans, very good. bar in the entertainment open 7:30 to midnight. only 2 drinks a time, but this is per person and you can make as many trips as you want.
irish bar and pool bar. self service ice creams next to the pool. not always completly in a solid state through, but good variety.

we are going again this january. found it for 2 adults and a 2 year old for just over

Just arrived back from a 2 week stay at this hotel, the hotel is very clean.

The food was OK but not brilliant there was not a lot of choice but the new years eve meal was excellent.

This hotel is quite out of the way but if you don't mind walking down to the beach you can get a taxi back for about 5 euros.

All the hotel and bar staff were very friendly and sorted odd jobs we needed doing immediately ( new door lock, light bulbs etc ) the reps entertainment was good but the outside entertainment came on too late (midnight), we would visit this hotel again.

Just back from fab 2 week stay at Ocean Resort.

Had stayed there 3 years previous on S.C when it was known as Ocean Palace and had not joined with Nogal Beach. This time A.I., and paid for Suite as was not sure of annexe acc.

Met a lot of people there who have stayed at the hotel previously. Have no complaints about this hotel except it is still very slippy around the pool area so take care! (you can use floats in pool,

Food was good, with plenty of choice. Breakfast 8.30am - 11am, pool bar opened at 11am and served hotdogs, sandwiches, ice cream etc. until 6pm, lunch 1pm-3pm at pool bar, dinner 18.30 - 21.30 in principle restuarant, there are 2 other resturants, Bistro and Italian you are allowed to book for 1 night of each for each week you stay though we did not go instead had a couple of meals outwith the hotel.

Irish bar (kids allowed in now as non smoking, you have to smoke outside) open 6pm last orders 23.45 sharp, entertainment open 7.30pm last orders 23.45 sharp. Entertainment consisted of family quiz, kids disco, bingo, then snake show or parrot show etc then main show started 22.30.

Reps show is on a Thursday night, Nathan,(mad but great fun), Katie, Nat & Stu they are very good but must be exhausted they are the entertainment team all day and night they start at 11am til about 4pm with activities around the pool like, killer darts, air hockey, football (beware of the rep Chris my husband on crutches 2nd week due to a football tackle with Chris, nice bloke though!). Water polo, water volleyball etc water games played from about 3pm so if you like peace and quiet move to the annexe pool at this time.

Never spent anytime at the annexe accommodation. Except to use the laundry very clean and quiet looking. The rooms are seemingly very spacious there compared with the main block where we stayed.

The hotel is about a 15min walk to the beach and is in a very quiet area though we loved that and it is very very clean. Only 5mins taxi ride to water park and 15mins to airport.

If you are planning on getting a taxi to airport make sure you pre book well in advance impossible to get one on a Friday without doing this.

Best day to go to water park is a Friday as it is very quiet as most flights go home on Fridays.

Hotel staff were excellent great with kids, our 11month old was a bit frightened of big chef but she warmed to her by end of hols. Towels went out to reserve sunbeds about 9am our 1st week then 2nd week had to be out by 8.15am, there are a lot more parasols now. All guests English speaking, (Scottish, Irish, Welsh and English).

This is the first time we have gone all inclusive, and loved it, great for kids as they can go and get drinks, food, ice cream themselves without parents.

There was a kitchen area in our suite consisting of microwave, toaster, kettle, hob and utensils which was great. Also a TV with limited channels you could pay for more but we did not bother only used our room to sleep. There is also a safe in the room, but we did not bother with that either you have to pay extra for that too. You can keep the air con on in your room by putting a bit of card or similar in the slot.

There are 3 PC's near to reception cost 1 euro for 10mins on internet. Small shop next door to hotel with british foods, though expensive compared with large supermarket only 5mins walk down road.

Did not want to come home yesterday, just have to look forward to visiting again soon!