one single slow 6 person elevator for 3 levels for 270 rooms out of service daily
same poor food variety every day ,very poor breakfast with crazy cook which was harassing tourists
intentional slow service of bar personnel ,directive from the hotel owner as to serve less beer ,coffee or other drinks they do have possibility to open a second bar but it was closed
coffee was just some black water were out of cups ,sugar ,glasses all the time, waiting to a line of 10 people to get a drink from the bar
the bar at the sea beach was also closed , beach beds and umbrellas are with payment
the free beach area was to small and full
Distance to the the sea was about 300 m on some lousy wood bridge lane of 1,5 m wide
70 % of the sun beds from the pools were broken
Bottom line : is a fake all inclusive 4 Bulgarian stars service
From the reviews of two other family friends which were in different locations in 2010
Bulgarians have lowered quality of the products & service offered
Travel operator: Alsys travel
We were inbetween sunnybeach & Nesebar and were pleased with the location, only went into Sunnybeach once we prefered Nesebar brillant resaurants and such a quaint & beautiful town.
My daughter 22 and partner 24 went into Sunnybeach a couple of evenings but did not stay late.
The aqua park at Nesebar is fantastic good day out for all ages. Loved Bulgaria but not the Delta Beach hotel as it is not ready for brits and nothing in the evenings for the kids.
Travel operator: Directholidays
The hotel was clean and tidy, our room was big enough for the four of us and cleaned daily with regular linen/towel changes.
In a brilliant location - right on beach, but with two pools if you didn't fancy beach. Just a short train/bus ride from main resort of Sunny Beach so you were away from all the shops, beggars etc.
The staff were OK - but could of been better???
The hotel was for Germans. All entertainment was in German they only spoke in English once (when we spoke to rep about it he said he had been trying to get them to speak in English for weeks!!!) Children could not take part in entertainment as the staff couldn't speak English and wouldn't allow them into the club because of safety reasons. So all in all entertainment was non existent.
The food at the hotel was absolutely dire. We don't expect 'English' food in a foreign country but we were being served slop/budget food.
Hotel is supposed to be four star - this is well and truly over rated. Started to eat out more - this was cheap enough and food was great - it was then we realised how bad food was at hotel.
Would visit Bulgaria again - but NOT this hotel. Please check with your tour operator - the day we left hotel Airtours rep was moving all English out of hotel (they had already got new rooms allocated for them at other hotels) -
What does this tell you???
Travel operator: Airtours
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