Residents who are mostly spanish were friendly.
Food very spanish,but nice.
Travel operator: Travel Republic
The bedrooms were very basic and some extremly small but they all seemed to have a shower. We had maid service everyday with clean towels. I would not recommend this accomodation to anyone.
Travel operator: Bristol Airport Direct
The cleaners have got to be the noisiest in the world. They were shouting at each other from one end of the corridor to the other. The water was cut off on 2 days between 10am-1pm due to maintenance. On the second occassion they must have been changing water tanks on the roof but decided to drag them up and down the stairs - the noise was unbelieveable - you would have thought that the hotel was falling down.
It is spanish oriented by far.
The lift only caters for 3 people and sometimes the cleaners will leave the door open so that you can only use the stairs.
Our group never saw breakfast but a few other people we briefly chatted to said it was spanish influenced.
We were getting in between 3-6 in the morning and there were still some noise about the hotel - the staff seemed to do little about this.
Would never stay at this hotel again - apparently it is one of the first to come up when searching with various companies.
Been to Benidorm 6 times now and will go back to 4* hotels in the future.
Travel operator: D I Y
It was in a very good location and the beach is just a few hundred yards away.
There were no sun loungers by the pool and quite a few of the chairs were broken, the backs of the chairs and the arms were hanging off.
The food was very basic, it was mostly catered for the Spanish. Once you had your dinner you had to scrape your own plate, we could only eat in it once as it wasnt to our taste.
The guests were mostly all Spanish and did not want to speak to you at all. At one stage they turned all the seats to their table so that we were unable to sit by them. Once we had found ourselves another seat they turned them back round again.
If you are are young I would not recommend going to this Hotel. But based on the price of the Hotel it was very good value for money. But we would not return.
Travel operator: Easyjet
Meals appear to be brought in a van form their other hotel [Meditterraneo] and not hot and often stuck to the serving dishes.
Mostly Spanish visitors who are not interested in speaking to you and only one member of staff on reception who speaks English.
Dining room very basic and you have to use the same glass for all your drinks. You are also expected to clear and scrape your own plates while staff lean against the wall having a chat.
No sleep for a week. Doors bang all night and walls paper thin. Hotel was trashed on two nights by gang of Spanish lads who smashed windows, beds and kicked doors in. Staff did not do anything and just threw their hands up in horror. Police were called out on a regular basis.
Came home a week early. Could not take anymore. Good central [noisy] location though. Don't go!
Travel operator: independent
Travel operator: independant
The rooms are generally very small with not much room to move I think we were quite lucky as our bathroom and balcony were quite big I was told some other rooms did not have a balcony suppose just luck of the draw. The air conditioning is a god send one of the best I have ever had in the middle of the night you would wake up with ice on your nose it was that good!!!
Although we never made it to breakfast which I believe mostly catered for the Spanish, I was told by a friend who was half board that it was quite good.
The location of the hotel is in the Spanish area I was led to believe but there were some british pubs well within walking distance. I would have prefered to have being in the new area but for the price we paid we were quite happy. A taxi to the new town was not that much.
The staff always seemed friendly and helpful when you asked or required anything. We never saw any entertainment while we were there but I was told there was some sort of disco or somebody on a keyboard on one night. Which was probably Spanish as there did seem quite a few here although there was also quite a few British.
Travel operator: Alpharooms
Welcomed at reception, staff speak fairly good English and are very helpful.
Room good size and clean, bathroom clean with full size bath and shower over, balcony with table and chairs on over looking pool area.
Food was good with lots of choice of hot and cold food on evening, breakfast is choice of cereals, cakes, bread and tea/coffee, and juice, we found plenty of choice to fill us up morn and eve.
Pool area kept clean and plenty of seating round it, pool in shade most the day so quite cool most the time in water, but plenty of sun to sit in around the pool.
Would recommend to family or couples, near all shops, easy 5 min walk to lovely beach. Visited Benidorm 3 times this year, different hotels, this one rates the best so far, returning in sept for another visit, another hotel to try (joya)
Travel operator: INDEPENDANT
Rooms were very spacious with large sized bathroom and balcony. Air conditioning was a very welcome plus!
The only drawback was the fact the pool had no sun loungers and was in the shade nearly all day, however the beautiful beach was only a 5 minute stroll away.
Staff were quite friendly. The only entertainment was an organ player, but the old town and plenty of entertainment was only 5 minutes away.
Would definitely return to this hotel.
Travel operator: independant
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