The hotel room was cleaned every day spotless.

The food was great value for money and with plenty of choice to keep even the funniest of eaters full, both breakfast and dinner.

The location for me was spot on. More or less at the start/end of Idrive right across from the Pointe Complex.

You could have a steady walk up I-drive to the busy parts and every thing was one way..left at the entrance to the hotel. Perfect

Now the entertainment. This is classed as a singer in the sports bar and the bar is rather a tad small. Not for the family I would point out. It has a play ground and a arcade room for the kids but thats really it.But you dont come to Florida with the kids to stay in the hotel do you ??? unless like us you arived the day before Hurricaine Jeane, and had to stay at the hotel for 2 days.(just our luck)

Check in Saturday evening. Receptionist confirmed we were in a no smoking room. However when I opened the door the strong smell obviously said different. Returned to reception to be told by another receptionist that it was a smoking room. Reallocated to a non smoking room (luckily there was one free as others had problems. Our travel agent had requested a NS room on booking).
The new room had not been cleaned since the previous guest had departed - it was 11pm when we checked in and the rooms have to be vacated by 11am. Dirty cups full of drinks in the room, beds not changed or made, wet towels on the floor. Maid came and serviced the room while I was there. This involved disposing of dirty linen, making beds (clean sheets but not blankets or bedspread!) clean towels and a quick hoover where you could see. The carpet behind cupboards, fridge etc had obviously not been cleaned for months. When I opened the cold food storage cupboard (not a fridge) there was mould inside. On sunday morning rang reception who contacted maintenance. They promised a new fridge by the following morning. By Monday evening still mouldy cupboard. Contacted maintenance who said they would just get housekeeping to clean it soon! I took mouldly shelf down to reception and 30 minutes later a new clean fridge was installed (you should have seen the dirt and dust behind the old one).

Room also had problem with Ants - despite many calls they persisted. Bathroom very dated with grubby bath and mould on the rings of shower curtain and grouting.

No kettle (what will us brits do with our morning cup of tea) just a coffee maker. Microwave. No crockery or cutlery, no storage cupboard, no clothes wardrobe just a hanging rail. No where to hand damp bathing costumes.

Parking also a problem. Often had to park a 5 minute walk from room - problem with tired sleepy children or lots of shopping.

Many staff speak poor english so communication can be a problem.

Plus side - well located for Parks. 3 swimming pools (all outdoors and 1 heated).

Did not use resturant as it was too smoky. Gift shop and lite bite shop expensive. Better off driving to Wal mart or Publix.

Ice making machine on some floors (g block floor 2 not working for whole 2 weeks but g block floor 4 was) - useful to fill the polystrine box you keep in the boot of your car for cold drinks all day.

Guest laundry - unfortunately the ones in G block are not working properly - cold water and driers cold air. Use ones in C block instead.

My family have stayed in this hotel on the 4 times we have been to orlando. We asked for it every time.

The last visit we were so disappointed. We had an idea it had been taken over? It was so different from the other times we went. The room was damp smelling and over run with black cockroaches and ants. The room had only one chair not two as stated, it took me three days to get another chair. The sink we did not use as the plug was missing it took three days to get a plug, staff were not much help.

I booked a room on the ground floor due to walking difficulties, I had a letter back saying this was fine no problem. On getting to the hotel we were at first put on the third floor, the person who wrote me the letter saying it was o.k. for a ground floor denied it was sent by him, even when I showed the letter to him.

The food in the hotel is poor and very bland, over priced, the Dele shop is a joke the staff do not care and are not very helpful.

We are looking at the best western next time we go to Orlando.

We went to the Quality Inn during 2003 and we had a fab time, the hotel clenliness was great the cleaners came round every day and made the room look spic and span.

The location was good across the road had a mini shopping centre including Gap, Disney stores ect.The food was not bad but it was all sweet and all a bit fattening but who cares your on a holiday.

The hotel staff are super and always willing to help.Wasnt much entertainment for kids mine are occupied by the pool.

I would visit this hotel it was a good hloiday.

We stayed at the Quality Inn Plaza in November 1999. We found the hotel clean and the staff friendly. We spent most of our time out and about visiting the various parks.
The location of the hotel was good, about a 15 minute drive to Disney World and 10 mins to Sea World.
No fridges were supplied at that time which meant a nightly visit to the ice machine located on the floor below.
The restaurant food was of an acceptable standard, although we only ate there occasionally.
The only issue we encountered was when checking out, we were asked to pay a telephone bill which confused us as we had not used the telephone. The maid had apparently been making local calls whilst cleaning our room.
Ultimately the hotel is a good base for a busy holiday.

when i visited this hotel i enjoyed every minute of it and would definteley visit it again. the hotel was very clean and tidy, with maids changing the sheets frequently and towels changed every 2 days. we only ate in the hotel 1 night, the food ok not much to choose from for vegetarians, otherwise it was adequate. the location of the hotel was excellent, a bus ride away from the theme parks and right next to the gift shops and restaurants!!! the staff at the hotel were friendly, saying good morning to you etc, no problems with the staff what so ever. didnt see much entertainment, as went out most nights.