Having read reviews of this hotel before we travelled I was aware of a few shortcomings. My eyes were open to the silly practice of charging extra for the use of the fridge and the safety deposit box in the room.
My partner and I have two children so we had booked a family room with a sea view. The view was unimportant to us really we just wanted a room suitable for our two week stay, which included our marriage!
The room was awful. The walls clearly had stains on them, not properly cleaned. But beyond that, it just wasn\'t what could be described as a room suitable for a family. Added to this the cot was broken, and underneath the matress we found a toothbrush and a good smattering of crumbs.
We had arrived late on sunday night so we ...
waited until the morning to attempt being moved, the kids were shattered.Read More
We were promptly moved, to a better room with ample space.
We booked our wedding meal for our 30 guests in the hotel. A beautiful setting and lovely food, though they did miss an entire course out and gave everyone the wrong steaks......you know i asked for well done and its got blood everywhere. The waiting staff seemed, how can I put this politely, not very good.As in they
The room we booked for our honeymoon was ok. However being woken at 9am on the morning after our wedding by a member of hotel staff insisting she had to check out the mini bar contents.........and being quite pushy about it too.
Then there was the guy who had been checked into our room. We\'re all half naked door opens, guy walks in with case.
Now many people Im sure enjoy this place and book year after year.But, we wont be back. The trouble is we were treated badly when we complained. They just told us no one else complained! A bunch of flowers, a bottle of wine, even an apology, but, nope.
Its certainly not worthy of 4 stars in anyones book. When you walk in the foyer is nice.. The pool is nice. And thats all its got going for it.
Tour Operator: cyplon