Reception and corridors were OK but room was in need of redecoration, plenty of bumps and cracks. Cleaners visited every day but didn't do a thorough job.

Cockroaches in room as all over Tenerife, expensive hotels included.

Pool was OK and easy to get a sunbed in October but the area around the pool was dirty with many fag-ends and litter, even used condoms.

Open plan of the hotel meant that any noise fromtraffic or other floors travel throughout the hotel, but it wasn't too noisy.

Entertainment was very amateurish and lasted about half an hour very late on.

In a good position, plenty of bars and eating places, and close to main centres, Veronicas and Santiago.

I would use this hotel again but I would look elsewhere first.

Holiday was amazing! We ate out a lot, so don't know much about the hotel food, but there's a large variety of restuarants around the complex which was great. The one time we went to the snack bar it was good. The bar staff are especially friendly and the prices are economical. The atmosphere is very chilled out and relaxed.

The staff at the hotel were helpful, the first night we arrived our room was flooded and we had no electricity. But within 20 minutes, the reps Perry and Alex had it all sorted.

Couldn't of asked for a better location, as its walking distance to the bars and nightclubs but far enough away so its not noisey.

We cannot wait to go back, and would definately reccommend the hotel to anyone. The reps and the nightlife were definately 5 star!!!

The apartment was large, but we found cockroaches on the third day. This was reported and was dealt with the following day and we never saw anymore.

The hotel staff are very friendly and the cleaners excellent.

The entertainment for children, called mini disco, was in effect just balloon blowing and the odd game of musical chairs (rubbish) the adult entertainment was not much better.

All in all not a bad hotel. Clean rooms, maid service daily (our maid liked to make swans etc.. out of our hand towels and roses out of toilet tissue).

On arrival we found a cockroach in our room and when I complained they moved me to another room straight away. Unfortunately cockroaches are part of life in Tenerife. You can purchase another key card from reception for two euros so you can leave lights on at night (cockroaches only come out in the dark).

The pool was lovely and very clean.

There were games daily, such as killer pool, water polo and rifle shooting.

Snacks around the pool were ok but there were plenty of eating places outside that were great.

The Piramedes just along the road on the opposite side does the best full English breakfast for only 3 euros.

The resort itself was ok. Not the best I have stayed in. If its a late night drink you want, the Jersey cow has live singing every night till 2 and the Anchor on the corner opens till 4am. the staff in both places are very friendly.

Would visit again if nothing else available but would not be a place I would go again and again. It is about 15 -20 minute walk to the heart of all the shopping etc. So it is a good location. Also Netto supermarket next door to hotel that sells nearly everything at near enough the same as uk prices. So no need to take anything with you.

We stayed in hotel Columbus for two weeks, our room was ok but people we met suffered with bugs etc.

The hotel is a friendly one on the whole but although they say NO SUNBEDS ARE TO BE RESERVED, we found them all taken very quick and most of the time people left towels on them and went off for hours.

The maids and the Thompson reps where very helpful.

The main roads (which surround you) are very dangerous to cross, you need to be really careful when you cross over because we found taxis will stop for you but the locals won't.

There is some fantastic places to eat near by, the hotel food we found was poor.

I went to this hotel with my family, it was very entertaining for our first time to Tenerife.

Reps were fantastic!!

Great entertainment in the evenings.

Rooms were cleaned for you every day!

I would definitely make this my number 1 holiday and will definitely be coming back for an amazing holiday.

Tropical rainstorms are brilliant see you all soon!!

Upon arrival when we came to check in the hotel did say we hadn't booked! Panic! But, it turned out in the end. The guy behind reception did give us a key at first that someone had checked out of, so it hadn't been cleaned! But, the people behind the reception were really sorry for there mistake.

We were half board, so we didn't expect to be getting a kitchen and fridge in the room, so we were quite impressed. Our room was located on the busy road side. So it was quite noisy during the night. So, my advise, if you get a room on that side of the building, ask to be moved. Especially if you have kids.

As for the freestyle holidays that were also there at the same time. They weren't much of a problem. Just having a good time! Like everyone else.

If you want to stay by the poolside, get down early!! We went down to the beach so it was ok for us! There is a bbq beside the pool we noticed, which looked good.

The bar staff, the restaraunt staff and reception staff were always happy to help. The cleaners cleaned every other day. And always changed your towels. So all in all that side is great.

The food was ok. Matt enjoyed it more than me. Paella for me, yuk! I don't like it anyway. There is always loads to eat and always and english option. Breakfasts were always nice. Yum! Fill up in the morning before you head out! Then if need be just grab a sandwich during the day.

We have visited the Columbus several times, as a couple and for a family holiday with children. The experience was spoiled by this year by Thompson using the hotel as a Freestyle (18-30's type holidays) base, despite the Columbus not featuring in its Freestyle brochure and no mention made in their main brochure.

The noise all night was horrendous, ghetto blasters, people and furniture in the pool, screaming, arguing, and swearing. Other guests, including ourselves, families with children and elderly people had several nights of their holiday spoiled and only after 2 pages of the Receptions Complaints book were filled with complaints on just one night Security finally acted!

This is such a pity because the Columbus is usually a family friendly hotel with a safe atmosphere, a great location good public and apartment facilities and much improved food. Whilst the hotel itself should ensure their security staff provide an efficient service, as has been the case on our previous visits, Thomson are irresponsible for trying to mix Freestyle with family holidays.

It appeared Freestyle were thrown out on this occasion by a furious hotel manager, and if this remains the case we will certainly be back.

When we arrived at the hotel we were checked in fairly quickly and allocated 2 one bedroom apartments on the top floor of the first building facing out onto the main road. I must admit after reading reports I was concerned that it would be too noisy to sleep at night but I had 7 excellent nights sleep!

The apartment was a fair size and was equipped with everything we could possibly need. We sat on the balcony most evenings when we got home and although there was traffic noise and the odd siren we just got used to it and I hardly noticed it by the end of the week.

We only ate at the hotel snack bar one lunch time but the food was lovely and the service was very good.

We didn't deal much with the hotel staff but the bar people were friendly and on the 2 occasions we needed to go to reception they were helpful enough.

We went out in the evenings so didn't see the hotel entertainment.

The hotel has a supermarket attached to it which did really nice warm fresh bread in the mornings. There is also a Netto attached if you turn left out of the hotel and go left at the first corner you will see it.

If you turn left out of the hotel you are going towards the lively part of the resort. There are plenty of places to eat along the street. We tried Linacres a couple of times which was quite nice and good value for money. If you turn right out of the hotel and then right at the next corner and follow it down you will come to the beach with the lighter sand which has some nice places to eat and the view is better.

I would recommend doing the Loro Parque trip as it is excellent there. We also did the island tour which was good and we did the boat trip which would have been excellent but 3 out of 4 of us got sea sick and spent 4 hours lying down feeling sick. Saying that we did manage to stand long enough to see the whales and dolphins which made it worth all the feeling ill!

All in all we had a great holiday the hotel is in a good location. If I was to visit Tenerife again I would use this hotel.

We arrived at 3am in the morning to find a very friendly member of staff to check us in. We were allocated a room on the 5th floor which offered wonderful views.

We tended to eat out a bit, but whenever we used to hotel food facilities they were perfect.

The only problem if I could call it that is the hotel is near 2 main roads, of which sometimes I feel like writing my will before I attempt to cross them!

If you stay here you will not be disapointed.

May I also recommend that you eat at the fabulous Wigan Pier pub, great food in day and great entertainment at night!!