93 Reviews
Traveller Rating
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Excellent9
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Very Good32
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Good26
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Average14
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Poor3
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 11 months ago
We were checked in reallt quickly by very friendly staff.
The hotel location is ideal about 5 minutes walk from Veronica's but the bars around by the hotel are really good.
The room was realy clean and was cleaned every day. The room had everything you needed at toaster, kettle etc.
The pool was really nice and you could always get a sunbed. There was games going on in the pool organised by hotel staff.
We did not eat much in the hotel but went to the snack bar a couple of times and it was really nice.
There is also a supermarket on site with everything you need.
If you have a night time flight, there is a shower room by the pool which is very clean and has hairdryers so you don't have to pay 30 euros to hire out your room if all you want is a shower
The hotel location is ideal about 5 minutes walk from Veronica's but the bars around by the hotel are really good.
The room was realy clean and was cleaned every day. The room had everything you needed at toaster, kettle etc.
The pool was really nice and you could always get a sunbed. There was games going on in the pool organised by hotel staff.
We did not eat much in the hotel but went to the snack bar a couple of times and it was really nice.
There is also a supermarket on site with everything you need.
If you have a night time flight, there is a shower room by the pool which is very clean and has hairdryers so you don't have to pay 30 euros to hire out your room if all you want is a shower
Travel operator: Thomson
Recommended
19 years 1 month ago
We had a lovely week here, thoroughly enjoyed it. Room had everything you would need, kettle, toaster, hairdryer, fridge etc.
Maid came in every day and did a brill job. We had an apartment in the first block, which is on the busy noisy street but it didnt stop us from sleeping, and since we were on the top floor we had a great view of the mountains. The balcony was a good size to sit out and relax.
The weather was great, we went up onto the roof of the second block where you can sunbathe in peace and there are two jaccuzzis there which only cost two euros for 10-15 mins. There are plenty of places to sunbathe and plenty else to do if you want to get out of the sun for a while, like the gym. The sauna, aerobics, or if you are like us a cool drink at the bar!!
We just went to the buffet breakfast one morning, it was good considering you can eat as much as you like for 5 euros each.The staff were friendly and helpful, just the security guards are very strict so dont misbehave! We didnt like the entertainment much, but I think most hotel entertainment is the same. We went down the street to the bars, The Jersey Cow and The Brewers Droop were two we liked, we stayed away from' veronicas strip', too old for that I think, but down the ' patch ' area there are a lot more good fun bars etc for all ages.
Lots of places to eat right beside the hotel, you can get cooked breakfast for as little as two euros. We would reccomend just round the corner beside the taxi rank, The Bohemian Garden for steaks etc, and across the street the Pekin Garden for chinese food, 5.70 euros for three course and a drink.
We would definately come back to this hotel and will take our three boys as I think even they wouldn't find anything to complain about, and for teenagers thats really saying something!!
Maid came in every day and did a brill job. We had an apartment in the first block, which is on the busy noisy street but it didnt stop us from sleeping, and since we were on the top floor we had a great view of the mountains. The balcony was a good size to sit out and relax.
The weather was great, we went up onto the roof of the second block where you can sunbathe in peace and there are two jaccuzzis there which only cost two euros for 10-15 mins. There are plenty of places to sunbathe and plenty else to do if you want to get out of the sun for a while, like the gym. The sauna, aerobics, or if you are like us a cool drink at the bar!!
We just went to the buffet breakfast one morning, it was good considering you can eat as much as you like for 5 euros each.The staff were friendly and helpful, just the security guards are very strict so dont misbehave! We didnt like the entertainment much, but I think most hotel entertainment is the same. We went down the street to the bars, The Jersey Cow and The Brewers Droop were two we liked, we stayed away from' veronicas strip', too old for that I think, but down the ' patch ' area there are a lot more good fun bars etc for all ages.
Lots of places to eat right beside the hotel, you can get cooked breakfast for as little as two euros. We would reccomend just round the corner beside the taxi rank, The Bohemian Garden for steaks etc, and across the street the Pekin Garden for chinese food, 5.70 euros for three course and a drink.
We would definately come back to this hotel and will take our three boys as I think even they wouldn't find anything to complain about, and for teenagers thats really saying something!!
Travel operator: Thomson
Recommended
19 years 1 month ago
The Hotel Columbus is very dated the rooms have had a facelift but lack something special.
All facilities were there but our kettle was a bit touchy. The beds were awful especially the pull out bed which had a very thin mattress. The cleanliness of this place was fairly good apart from the floor which was very dirty, they needed some hot water and scrubbing, as your feet were black after a few minutes walking on them. The pay TV was great BBC1 and Sky Premium Movies 1 however the satellite signal often went away whilst you were in the middle of a program!!
The worst complaint I have about this hotel is the noise and disturbance from the heavy traffic outside our room we were on the front of the hotel and the junctions is one of the business and noisiest I have even heard. Sirens from the nearby police and hospital went constantly. Also it may have been unfortunate for us but we had the builders in. All over the hotel there was work going on but worst were the men putting in drains below our balcony (we have complained). After several small problems with the door we needed a new lock which was promptly fixed and a wardrobe didn
All facilities were there but our kettle was a bit touchy. The beds were awful especially the pull out bed which had a very thin mattress. The cleanliness of this place was fairly good apart from the floor which was very dirty, they needed some hot water and scrubbing, as your feet were black after a few minutes walking on them. The pay TV was great BBC1 and Sky Premium Movies 1 however the satellite signal often went away whilst you were in the middle of a program!!
The worst complaint I have about this hotel is the noise and disturbance from the heavy traffic outside our room we were on the front of the hotel and the junctions is one of the business and noisiest I have even heard. Sirens from the nearby police and hospital went constantly. Also it may have been unfortunate for us but we had the builders in. All over the hotel there was work going on but worst were the men putting in drains below our balcony (we have complained). After several small problems with the door we needed a new lock which was promptly fixed and a wardrobe didn
Travel operator: Portland
19 years 2 months ago
I and my best friend stayed for a week in Feb. The hotel itself is huge, has pretty much everything you can ask for!!
We got checked in pretty quickly by the really helpful staff, we stayed on the 3rd floor facing the road. The room was great, nothing special but everything we needed. The road was noisy, Spanish people do like beeping their horns! You do get used to it in the end and I didn't notice it, we sat on the balcony and laughed at them trying to drive!
We didn't try out the food or entertainment, we went out every night, and the hotel is in prime position about 2 mins walk away from Veronica strip (great for drunken nights out).
It's worth having a walk around the hotel, it has a laundry service, gym, beauty spa with Jacuzzi and sauna, hairdressers; they are all hidden away around the complex!!! We went in the Jacuzzi and sauna one day when it rained, 7 euros for an hour, the girl at the desk let us stay in pretty much all day as she had no more customers, was great!
The staff are so helpful, reception staff helped us out a lot with directions and gave advice on where to go and what trips to go on.
We had maid service everyday and our maid was ever so sweet, she knocked on the door every morning at 9:30, and every morning we were still in bed hungover so she knew to come back in the afternoon, she also did all of our washing up for the week - star!!
It is worth renting out the deposit box, we did and put all of our passports etc in there, as I had my phone stolen when coming out of Edwards, having that put my mind at ease with the rest of my belongings!
All in all we had a fantastic holiday, would recommend it to anyone, especially the hotel!
One little tip... make sure you go to O
We got checked in pretty quickly by the really helpful staff, we stayed on the 3rd floor facing the road. The room was great, nothing special but everything we needed. The road was noisy, Spanish people do like beeping their horns! You do get used to it in the end and I didn't notice it, we sat on the balcony and laughed at them trying to drive!
We didn't try out the food or entertainment, we went out every night, and the hotel is in prime position about 2 mins walk away from Veronica strip (great for drunken nights out).
It's worth having a walk around the hotel, it has a laundry service, gym, beauty spa with Jacuzzi and sauna, hairdressers; they are all hidden away around the complex!!! We went in the Jacuzzi and sauna one day when it rained, 7 euros for an hour, the girl at the desk let us stay in pretty much all day as she had no more customers, was great!
The staff are so helpful, reception staff helped us out a lot with directions and gave advice on where to go and what trips to go on.
We had maid service everyday and our maid was ever so sweet, she knocked on the door every morning at 9:30, and every morning we were still in bed hungover so she knew to come back in the afternoon, she also did all of our washing up for the week - star!!
It is worth renting out the deposit box, we did and put all of our passports etc in there, as I had my phone stolen when coming out of Edwards, having that put my mind at ease with the rest of my belongings!
All in all we had a fantastic holiday, would recommend it to anyone, especially the hotel!
One little tip... make sure you go to O
Travel operator: Thompson
Recommended
19 years 3 months ago
The brochure said maid service 5 days a week, but we got one every day, and she was brilliant. Clean towels daily.
We heard others complaining about the standard of food, particularly dinner, but no experience of this.
Location of the hotel very convenient for supermarkets (a good one attached), but proximity to the hospital resulted in frequent ambulance sirens.
The hotel is more than four floors as per your description. The reception block is five stories, and the opposite block is six stories with a sun terrace and two Jacuzis on the top. The area between the two blocks (at ground level) is the swimming pool, and in January never gets the sun.
I cannot speak highly enough of the staff. I had to go to hospital for the last three days of my holiday and they were so helpful and sympathetic to my wife. Even let us keep our room past the 12 noon deadline to wait for the airport transport at no cost.
We heard others complaining about the standard of food, particularly dinner, but no experience of this.
Location of the hotel very convenient for supermarkets (a good one attached), but proximity to the hospital resulted in frequent ambulance sirens.
The hotel is more than four floors as per your description. The reception block is five stories, and the opposite block is six stories with a sun terrace and two Jacuzis on the top. The area between the two blocks (at ground level) is the swimming pool, and in January never gets the sun.
I cannot speak highly enough of the staff. I had to go to hospital for the last three days of my holiday and they were so helpful and sympathetic to my wife. Even let us keep our room past the 12 noon deadline to wait for the airport transport at no cost.
Travel operator: Thomson
Recommended
19 years 5 months ago
The hotel was very clean at all times and our rooms was cleaned daily. We stay self catering so we didn't try the food.
The hotel is located on a busy road, the noisy from this was quite loud when you where trying to sleep. The hotel staff where very helpfull we had no problems with them, we only stayed the weekend so didn't really have a chance to sample the entertainment.
We would visit this hotel again, but not to sure about the resort.
The hotel is located on a busy road, the noisy from this was quite loud when you where trying to sleep. The hotel staff where very helpfull we had no problems with them, we only stayed the weekend so didn't really have a chance to sample the entertainment.
We would visit this hotel again, but not to sure about the resort.
Travel operator: Thompson
Recommended
19 years 5 months ago
The hotel is very dated, in the 70's it was prob cool!
The room was basic and the beds in the lounge very uncomfortable.
Pool was freezing - no sun on it whatsoever - the smaller pool out back was slightly warmer, but the filters were full of cockroaches, and we never saw the pool being cleaned.
The tap in our bathroom ran dark brown sludge at different times of the day!
After 2 days in the hotel/resort my daughter contracted bacterial gastro enteritis and ended up being taken to hospital by ambulance and put on IV drip for anti biotics - we left the country before the cause could be discovered.
Reception very helpful in calling doctor, and the Spanish doc and ambulance crew excellent. Check your insurance - the hospital would not start treatment till they had contacted our insurance company to check our cover! Whilst they did this my daughter was vomiting in A&E and passing out!
Would not return, because of our unfortunate experience.
The room was basic and the beds in the lounge very uncomfortable.
Pool was freezing - no sun on it whatsoever - the smaller pool out back was slightly warmer, but the filters were full of cockroaches, and we never saw the pool being cleaned.
The tap in our bathroom ran dark brown sludge at different times of the day!
After 2 days in the hotel/resort my daughter contracted bacterial gastro enteritis and ended up being taken to hospital by ambulance and put on IV drip for anti biotics - we left the country before the cause could be discovered.
Reception very helpful in calling doctor, and the Spanish doc and ambulance crew excellent. Check your insurance - the hospital would not start treatment till they had contacted our insurance company to check our cover! Whilst they did this my daughter was vomiting in A&E and passing out!
Would not return, because of our unfortunate experience.
Travel operator: Thomson
19 years 6 months ago
We were very worried about staying here after some of the reviews we had read. First impressions were excellent the place was very clean indeed. There were always staff cleaning throughout the day.
Rooms need a good make over but with the lovely weather outside you hardly spend much time in there.(if booking demand the second block with a pool view)The bars are very good fair prices with a good choice of drinks for both adults and little ones.
Although we were self catering we spoke to many people who were half board and they were eating out all the time (I'll say no more) The hotel is in an ideal location for all kinds of tourists on your door step down the road you have all your British bars which have nightly entertainment or a 5 minute walk your down veronicas so the starco pleasure island complex.
I found all the staff very helpful and friendly even the security were chatty. I will be returning here next year for 2 weeks and I', looking forward to it al ready. The hotel also sells trips ECT see Vicky at the second reception she is very helpful indeed prices are cheap as well......
Rooms need a good make over but with the lovely weather outside you hardly spend much time in there.(if booking demand the second block with a pool view)The bars are very good fair prices with a good choice of drinks for both adults and little ones.
Although we were self catering we spoke to many people who were half board and they were eating out all the time (I'll say no more) The hotel is in an ideal location for all kinds of tourists on your door step down the road you have all your British bars which have nightly entertainment or a 5 minute walk your down veronicas so the starco pleasure island complex.
I found all the staff very helpful and friendly even the security were chatty. I will be returning here next year for 2 weeks and I', looking forward to it al ready. The hotel also sells trips ECT see Vicky at the second reception she is very helpful indeed prices are cheap as well......
Travel operator: Thompson
Recommended
19 years 7 months ago
The hotel was nice and clean with fresh sheets and towels everyday.
We stayed on the 6th floor facing the pool and it was very quiet at all times of the day, the pool was nice and was cleaned every single day, I personally found my stay in Tenerife far far too hot but my girlfriend didn't mind so much.
Overall a nice hotel in a nice resort but I wouldn't return because of the heat, I took a digital thermometer it was 28c at night and peaked at 34c during the day inside the room.
If you can stand the heat I'd recommend it to anyone!
Although don't try the hotel restaurant!!!! its really poor, we paid for Half Board and only went for breakfast once, it was terrible.
The beach with a wave break (so you can swim without getting pounded by waves) is about 10 mins walk away from the hotel.
We stayed on the 6th floor facing the pool and it was very quiet at all times of the day, the pool was nice and was cleaned every single day, I personally found my stay in Tenerife far far too hot but my girlfriend didn't mind so much.
Overall a nice hotel in a nice resort but I wouldn't return because of the heat, I took a digital thermometer it was 28c at night and peaked at 34c during the day inside the room.
If you can stand the heat I'd recommend it to anyone!
Although don't try the hotel restaurant!!!! its really poor, we paid for Half Board and only went for breakfast once, it was terrible.
The beach with a wave break (so you can swim without getting pounded by waves) is about 10 mins walk away from the hotel.
Travel operator: Lunpolly
Recommended
19 years 7 months ago
Myself, my Partner and daughter have just come back from a weeks stay at the Coumbus. It was my daughter's first trip abroad and my first trip to the Island and I've never enjoyed a family holiday so much.
The hotel itself was clean with friendly staff although I didn't encounter security staff. More importanatly the pool, where Lauren spent the majority of the time (along with feeding the Hotel's stray cat problem , which were very friendly) was clean and safe. On our last night we went to the Hotel's live snake show and I managed to arrange for Lauren to be the "helper" on stage; which she loved.
All in all a good hotel and will be definately returning soon!!
The hotel itself was clean with friendly staff although I didn't encounter security staff. More importanatly the pool, where Lauren spent the majority of the time (along with feeding the Hotel's stray cat problem , which were very friendly) was clean and safe. On our last night we went to the Hotel's live snake show and I managed to arrange for Lauren to be the "helper" on stage; which she loved.
All in all a good hotel and will be definately returning soon!!
Travel operator: Portland
Recommended
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