It was our first visit for both of us to Tenerife so we didnt really know what to expect, arriving at the accomodation was a huge relief when we saw it was in a lovely location and the rooms were fantastic with balconies big enough to sunbathe on if you didnt wish to battle for the sunbeds at 8.30 every morning!!!

The rooms were kept extremley clean by the maids with clean towels everyday. The restaurant was very clean as was the pool area, we were amazed to see it being thoroughly cleaned every day without fail.

the hotel food was lovely always something for everybody to eat bar snacks werent overly appetizing but who needs them when the restaurant is open most of the day.

The location was good it was close enought to the beach and the main strip if you wanted to visit it but far enough away to ensure a good nights sleep.

All staff were extremley friendly you often saw the manager walking around ensuring everyone was ok and enjoying there stay.

The entertainment was good entertainment staff were all extremley friendly and always smiling. Enough entertainment for everybody if you wanted to join in.

We have already booked to go again next year fantastic holiday.

One thing i would say is that if you booked with Thomas Cook dont expect anything in the way of enthusiasm or help.

When we first arrived at the hotel, we were not impressed with the check-in. The staff seemed to be unable to give clear directions to our apartment, which led to us walking up and down for the next 15 mins trying to find it, only to be told that it was on the other side of the complex. Then we were sent to our apartment without the key!!

When we arrived at our apartment, which we can only describe as being a dungeon, it was a twin room, although we had requested a double room with a balcony. It had a small patio and garden that was surrounded by wire and looked out onto a building site! To get to our apartment we had to struggle down 2 flights of stairs with suitcases, which was almost impossible as I was struggling to step over all the cockroaches on the stairs!!

It was evident during our visit that although the staff tried to keep the hotel and its surroundings as clean as possible, there was clearly a problem with the cockroaches. I heard several complaints about the cockroaches from others in the apartments. One unfortunate lady had one in her bed. On speaking to the cleaning staff and Manager they seemed unperturbed by the problem, offering the weak excuse that 'this was a hot country'. On speaking to those who had balconies or were higher up, it appeared that they seemed to have less of a problem. I was assured by the reception staff that there would be absolutely no problem in changing from my room but only the next day, as many would be checking out the following day. On speaking to the Manager the following day, I found him very uncooperative. After trying to fob me off for a while and then realizing that I was not going to give in we were given another room, although there were less cockroaches in this one!. We survived the holiday by putting wet tissue under the gaps of the balcony door and the front door to stop the cockroaches running in!

Regarding the bed situation I was told there are only 3 double beds in the whole of the hotel. I then had to go through the task of explaining to the reception staff that 2 single beds in a room is not a double, this is a twin room! I was told to just push the beds together!!

The main pool area was very busy and very loud during the day as they did most of the daily activities around the pool. There was the usual queue for sunbeds in the morning. If you prefer peace and quiet look for the quiet pool. Both pools were stone cold.

The hotel food was not too bad. They tried their best to make it appear presentable and tasty and there was quite a variety. After a while though the dishes did seem repetitive. The all-inclusive option was quite good, although they should have offered a healthier option for lunch. Every day seemed to be burgers, chicken nuggets or hotdogs, chips and pizza. Should be choice of more salad and fruit etc.

The best affordable aparthotel i've ever been. The rooms were spotless when we arrived and throughly cleaned with fresh towels and bedding every day. The maids even folded our dirty clothes off the floor,(not too proud to say, we all do it!).

The food was wonderful with so much choice and snacks available between meal times. Free drinks till 11pm, and if there was a queue at the bar at 11pm, everybody was served first before the charges applied!

The waiters were all in auto-pilot, well drilled, removing emptied plates in seconds.

The location like most Tenerife accomodation is located on a slope but there is a hotel free bus 6 times a day to take you into the town or beach or taxi's called by the reception(

We had a fantastic time at Villa Tagoro despite being somewhat put off after hearing about cockroaches! In the week, we only saw three, and they were outside. I had had visions of arriving there and the hotel room crawling with them! Instead, the room was very clean and the staff had even left a light on for our middle of the night arrival, which I thought was a nice touch.

Hotel and staff were brilliant. I was particularly impressed by the Manager, who wandered about talking to people, ensuring that they were enjoying their stay. That's what you call a confident manager!

We had an apartment with sea views and the balcony was the biggest I've ever seen - in fact, I think it was bigger than the bedroom! There is a new building between the hotel and the sea, which must spoil the views from some of the rooms.

All staff appreciated the odd attempt at Spanish, at least saying Gracias! The entertainment team were friendly and worked very hard - typical hotel entertainment, not our sort of thing really.

The hotel was a wee bit away from the main resort, but they provided a courtesy bus every hour from 9am to 6pm, which also did the return trip.

We would certainly go back to Villa Tagoro.

When we first arrived at villa tagoro first impressions were how nice and clean it was the rooms were typical of that of 3 *** but looked clean.

The maids did come every day wether or not you had your 'Do not disturb sign on your door, (even so our floor was so dusty/black all the time). After the second evening we were fed up with the food it seemed to be the same every meal/day and the restaurant always had enough flies to go round unlike the crockery /cutlery in which you had to wait for. We didnt see any cockroaches though!

The entertainment wasnt much better it was advertised as a family holiday suitable for young children it wasnt , the pool was sooo cold the children wouldnt go in and the evening entertainment didnt really start until 10.30 sorry forgot the mini club starts at 8.30 a few children dancing on a so called stage most of the time unsupervised. If you are lucky enough you dont even have to leave your rooms the music gets ridiculously loud at 10.00pm even with the door closed and doesnt queiten down till 12.00am no early nights here. As the entertainment is around the pool on an evening it is not possible to allow toddlers to roam about and found it imposible to get a seat after 8.00pm same goes for the sunbeds there arent enough to go round no were near, everyday from 8.30am onwards people waiting for the sunbeds to be unchained at 9.30am.

As for pushchair wheelchair friendly forget it too many steps all over, staff quiet happy to watch you struggle, sorry we were gutted

When we arrived we were a little dubious about the location as it seemed quite far from the beach etc, but we realised it took a while to get up in the coach due to the one way system. It took 10 minutes to walk down to the beach!!!

The hotel was spotless, the rooms were spotless, and the dining room was spotless although a little dark, and the pool area was spotless.

There are 3 barmen and 2 others to collect glasses who work all night from 6.30 till midnight non-stop.

All the staff are friendly, providing you're friendly to them (stands to reason really!), the reception staff are nice, odd sense of humour but if you laugh along with them they're ok and they all speak good English.

The entertainment staff were fantastic, working from 9am till 11 non-stop and cheery all day long! Lots of kids stuff all day, games, sports and even water aerobics.

We'd not been to Tenerife before and were very pleasantly surprised and will be booking next year

I have been to this hotel three times now and I have really loved it every single time. The rooms are always clean and I think the cleaners do their jobs well.

The food was also on a high note. It was always good. Especially the desserts. They were absolutely fantastic. You really couldn't fault the assorted cakes and ice-creams they had!

I found the location was fine. Not too far from the beach and you have a shop right next door to the hotel so you can get your postcards or if you fancy having something a bit different to eat as a snack.

The staff at the hotel are truly amazing. The bar staff are skilled with their cocktail making and are very friendly. Really, all of the staff were friendly and reception always helped you if you needed something. The entertainment team were also friendly.

The entertainment was good. It was so good in fact that I actually danced to the mini disco every night. Day time entertainment was satisfactory also as there was always an activity going on.

Really, you cannot fault this hotel. It is brilliant, and I'd definitely go back or recommend it to anyone.

Just returned from a family holiday at the Villa Tagora. Everything about our stay was great. Accomodation, Service, Food, Drinks, Pool, Cleanliness, Thomas Cook Reps.
No complaints whatsoever, Already looking into booking for next year.

Have stayed at loads of hotels in various resorts but this was the best yet...100%

Plenty to do all day long, Table tennis, Mini golf, Squash, Water Polo, Tennis, Volly ball, Darts, French Boules, etc.

Massive choice of food and drinks ALL DAY LONG

Cannot reccomend Villa Tagora highly enough...

Cleanliness

The maid service at villa tagora was good they visited every morning and provied new towels etc, all until the last day when the maid did not arrive until four in the afternoon and did not a thing, to add insult to injury the repair men had been in and there was dirt dust and grit everywhere. The hotel obviously had a serious cockroach problem as for six nights out the seven it became the task of hunting and killing the cockroaches in our room one night there was seven in one go, but that was ok as villa tagors did supply us with some useless spray. thankyou for that!

Food

the food at the villa tagora was fantastic, everynight there was a different meat cooked fresh in front of you by the head chef, the resturant staff was brillant nothing to complain about, but men be aware they operate a system that requires you to wear long trousers and no vests at dinner time, thankfully mitchell suited my jeans!

Location

Villa tagora is set quite high up and it takes a good fifteen minutes to walk down into the town and the beach is about a twenty minute walk, it is possible but those with children may wish to use a cab as i can imagine it becomming a bit of a struggle.
As of the the views from our balcony, if you enjoy the beautiful and tranqil sight of a full scale building sight that starts at six in the morning until seven at night, well this is most definetly the place for you, the jcb and dumber truck watching was beautiful to watch especially when the flocks of mile high cranes were in operation.And if that was not good enough this will certainly tip the balance they have even got a motorway 200m away, perfect!

Staff

The hotel staff were okay as a whole, beware of the barman Tony his is one happy gentleman or not as you will find out, the reception is 24h so i suppose you can forgive the staff for their lack of help when you have got a problem to report.

Entertainment

The entertainment again was not brillant the usual childrens games until nine oclock then bingo to carry the night on and if you are lucky a local at to finish of the night!

Other Issues

We had a problem with our air conditioning which was reported on the very fist day and nothing was done to fix it, until the very last day that was when we had paid twnty two euros to keep the room on they had to cheek to send someone in for the whole afternoon to fix, it was really benefial for a last hour, thanks again villa Tagora.Finally if you book with thomas cook, the reps are terrible and very unhelpful.

if you wish to see some pictures do not hesitate to email us beacuse words can only tell half the story and the pictures will prove the harsh but truthful reality of villa tagora.

this hotel was one of the best hotels i have ever been to it was brilliant. it is well worth the money. i have allready visited it twice

the cleanliness was good the cleaners did a very good job.

hotel food it was abslutley sensational.

location good and there is a free bus provided

staff very good couldent do more to help

entertainment was brilliant alex was amazing