Firstly, we had an apartment next to the fencing between the hotel and a lane. The lane came with it's very own flasher. We were disgusted as he turned up more than once and there were young children on the balcony above us.

When told, the hotel staff said there's nothing they could do. they didn't even send security the 1st time. they told us to call them (on the broken phone). The tour reps couldn't care less and said it happens all the time.

Secondly, our friends staying in the apartment next to us were robbed in the nigh - they had EVERYTHING stolen (it is impossible to fit all your clothes, shoes etc in te safe). The hotel didnt really seem to care that these people came back and robbed the people above us the next night.

We were constantly scared - being 4 young girls in an apartment in the night. especially when we knew security wouldn't arrive and when they did they selectively decided what english they can speak/understand.

The pool was clean, food was nice and the other hotel staff were friendly. the surroundings were lovely and i would like to go back to tenerife - just stay somewhere safer.

Went for two weeks in July 2005. In all it was a great hotel, the bar snacks and drinks were reasonably priced, and the rooms spacious.

I never used the evening entertainment as we were more interested in going to the bars all over Tenerife every night, but it seemed good in the posters they put up everyday to say what was on that night.

The hotel kept it quiet at night and used a night watchman to keep drunken holiday makers quiet as they staggered in at all hours, (we should know as we were regularly told to shut up and go to our room by the security guard who patrolled, we actually got to know him a bit over the holiday, but our night time drunken dips in the pool were not taken lightly by him!) Don't worry, seriously nobody gets bothered as at night the whole apartment area is guarded and kept quiet.

The mini market that the hotel had was brill, seriously good! and was well stocked up with cheap booze and cigarettes. Also it had a good range of souvenirs and gifts which people will find reasonably priced.

Our room was great! it had comfortable beds and as we were on the top floor of the "two floor" block we could keep the apartment cool at night with the balcony door open, and no worry of theft.

And only seen one cockroach in hotel, which is amazing for Tenerife!

We stayed in Laguna park 1 in june 2005. Reception is on the ground floor, along with the bar and childrens amusement arcade.

The apartments are up a flight of stairs which will bring you out to the pool area. As there is no lift, suitcases have to be carried up to the first floor then unless your room is on level 1, unfortunately, it's more steps to your room.

The hotel in general is very clean, the rooms are average. We were in a room where our balcony was overlooking the road, which was quite busy. Traffic noise at the time was not a problem as it was drowned out by the apartments across the road digging a swimming pool or something! Most mornings during our stay we were woken up by the delightful sound of an army of pneumatic drills.

There is a restaurant above reception which looked very nice. We never tried it as there were many places to eat along the main road under the apartments which were probably a bit cheaper. The only food we bought in the apartments, was from the poolside bar. The kids enjoyed pizza and chips or a toasted cheese sandwhich during the day alongside the pool. The food here was reasonably priced.

The apartments were in a good position, with plenty of bars and restaurants nearby. The beach was about 15 minutes away, walking at a leisurely pace. The only drawback with Laguna park 1's location, was that it was on the main road.

The hotel staff were pleasent enough, the maids changed the bedding and towels about every 2 days or so. They didn't seem to like leaving toilet rolls behind if there was more than a few sheets on a roll. So before they came, we would hide whatever we had, so that they would leave more. It worked!

The entertainment was very good. In the day time around the pool there would be games for the kids, Water polo and pool competitions for the adults. In the evening the apartment entertainers would run quizzes, competitions, Bingo and Karaoke. We'll never forget Lance singing 'Bad moon rising', He sang it every night - but he did sing it well!

We had a great time in Laguna Park 1, We would definately go back, but maybe choose a room away from the road.

The hotel definitely made the holiday even better!

It was clean and the area was excellent.

As for the staff, they were very friendly and the entertainment well what can I say, we were the entertainment.

I will be returning in the near future!

As we arrived in our apartment on the third floor we found the bathroom ceiling had partly fallen in. There was paint and plaster covering the bath and the tiled floor. But the reception staff accepted it as their fault and moved us in no less than five minutes to a room on the fourth floor which I was glad to find had no caved in bathroom.

There were no blankets or pillows for the sofa bed but we knew it was because the room hadn't been prepared for anyone. Naturally we went down to reception and they handed over what we needed.

The maids came everyday except Sunday. Sometimes we found the floor still had dirt on it, and this meant we had to clean our feet a lot or constantly wear shoes which isn't comfy in the warm environment. The maids always cleaned everything else while we stayed there, including balcony, beds, bins etc.

In all the staff were fairly helpful and always seemed friendly and willing to help.

We didn't have to rent our toaster, but like I said, the room wasn't prepared for anyone. When we filled the kettle with water the contents foamed and frothed up as if someone had put shampoo in it to wash their hair, so we didn't use it incase it poisoned us.

We never visited the bar for entertainment, we usually entertained ourselves, going to the many restaurants, looking at shops or strolling on the beach.

Never tried the hotel food either. The prices at the pool bar were decent.

The location is fine. Walk down the path next to O'Reillys and cross the road and down a few steps and you

Me my husband and 8 year old daughter had read bad reviews about this hotel, we were very apprehensive about our holiday.

It turned out we were pleasantly suprised. Okay so we could have done with a new bath, everything else was great. No fighting for sunlounges and this was a good thing......we didnt get in bed until late with great thanks to the Irish Rover the entertainment was excellent, big hello to Yvonne from michelle andy and katie if you visit please.

The location is five minutes from the beach straight ahead, the aqua park five minutes to the left, and a shopping complex five minutes to he right. Pool was lovely, nice food at pool bar. loads of restaurants and bars on your doorstop, hotel entertainment needs a little bit of working on.....will be most definitley going april next year, by the way good weather to add.

Hello to all the welsh at the pool.....mac, corrina, lauren, brenda, ian and billy, denise simon and tommy...

I stayed at Laguna Park 1 with my wife, son (22) and daugther (19) and 2 of their friends, we all enjoy Las Americas but sadly the hotel let us down.

If you decide to book this hotel, do not go half board, we did and it was a mistake, the food choice is very limited and very poor. We gave up after 2 days and ate out.

There are many good restuarants just out side the hotel and the food quality is much better and quite cheap.

The hotel and rooms are very basic but clean, nice big pool, and no problem getting a sunbed.

Hotel staff, when we needed them were always very helpful but the entertainment I found poor so we went out every night. There are plenty of bars just outside the hotel which open till early morning, but for the real nightlife it's about 15 mins walk into the heart of Playa.

I will go back to Las Americas but not to this hotel it does not deserve 3 Stars

Me and my wife stayed in the Laguna park for a week and let me tell you all it was a good a week as we have ever spent on holidays.

The apartment was spotless and the maids great at their job room cleaned every day except Sunday

The pool was always clean

Ate in the hotel restaurant a few times food was great but slightly expensive as there is that much competition outside the prices elsewhere are hard to beat

Reception staff great always welcoming you with a smile

And now the best part of the holiday

The entertainment aka Big Ed

6ft 7 in of a man but let me tell you never a more friendlier being have I met in my life he could even be a Derry man

Every night he was entertaining in the hotel and when this finished about 1-30am everybody that was left all headed out together, Ed included. One night Veronica's next the Patch a drink or two in the Irish bars and a version or two of the Irish Rover, remember big man have you ever seen an 18 stone man and a 6 foot 7 inch head case do the River Dance

Folks if I ever go back to Tenerife I will be staying at the Laguna park1 and if you are ever going I recommend you stay there too.

I am a travel agent and work for Thomson holidays The Laguna Park 1 was more than enough for me on holiday the property was very clean it was in a very central location right next to shops bars and restaurants.

I couldn't fault the hotel at all the only things I would say to reccommend when you are booking the holiday is to ask to request a high floor if possible as sometimes the noise from the people above was too much.

I would reccommend this hotel for every type of person as there is lots to do and every where was easy to access.

We stayed at Laguna Park 1 and were very pleased with the cleanliness it could do with a little redecorating in the apartment itself but it was tidy the staff were very friendly and very helpful.

Everywhere got cleaned well, if you take children they are well entertained we didnt so we went out alot there are great places to eat just outside the apartments great value too.