104 Reviews
Traveller Rating
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Excellent9
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Very Good31
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Good25
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Average23
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Poor15
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 5 months ago
I would not stay at this hotel again. I now have legs like that Whitbread woman, talk about steps.
Entertainment was ok, just needed a holiday after this holiday.
Entertainment was ok, just needed a holiday after this holiday.
Travel operator: direct holidays
19 years 5 months ago
Laguna Park II, half board. Hotel was clean but basic.
The food was good but a little repetitive.
We liked the location as it was quiet and a little out of the main town. Could be a problem for poeple with small children or walking difficulties.
The staff were polite and friendly.
We are unable to comment on the entertainment as we went out most nights after dinner.
As we are cat lovers they did not worry us, they were not smelly or dirty.
We did not see any cockrocks, but the timeshare reps were a pain and did not seem to understand "no thank you".
We would go back there for a quick holiday.
The food was good but a little repetitive.
We liked the location as it was quiet and a little out of the main town. Could be a problem for poeple with small children or walking difficulties.
The staff were polite and friendly.
We are unable to comment on the entertainment as we went out most nights after dinner.
As we are cat lovers they did not worry us, they were not smelly or dirty.
We did not see any cockrocks, but the timeshare reps were a pain and did not seem to understand "no thank you".
We would go back there for a quick holiday.
Travel operator: airtours
Recommended
19 years 5 months ago
Spend Christmas and New Year in Tenerife every year but due to a late booking ended up here, everything about this place is true!
The rooms are adequate but not very well maintained/cleaned, with the bathroom in desperate need of modernisation. The kitchen is basic and as has been said did not expect to pay to hire a kettle etc!
Cannot comment on the staff or entertainment as we spent most days by the beach and always eat out in the evenings.
On the couple of occasions we stayed by the pool the area around the bar was littered with rubbish and cigarette ends and many sunbeds were broken.
The location does not bother us as we are used to staying in this area, in the Neptuno apartments the previous Xmas and they are just as high up.
Would we stay here again? No way have booked Ocean palace for 2005.
With just a little investment this could be the sort of complex it probably was 20 years ago.
The rooms are adequate but not very well maintained/cleaned, with the bathroom in desperate need of modernisation. The kitchen is basic and as has been said did not expect to pay to hire a kettle etc!
Cannot comment on the staff or entertainment as we spent most days by the beach and always eat out in the evenings.
On the couple of occasions we stayed by the pool the area around the bar was littered with rubbish and cigarette ends and many sunbeds were broken.
The location does not bother us as we are used to staying in this area, in the Neptuno apartments the previous Xmas and they are just as high up.
Would we stay here again? No way have booked Ocean palace for 2005.
With just a little investment this could be the sort of complex it probably was 20 years ago.
Travel operator: Airtours
19 years 5 months ago
We have stayed here twice, we paid
Travel operator: direct holidays
Recommended
19 years 6 months ago
I was very dubious of going to Laguna Park 2 after reading all the mixed reports but I was pleasantly suprised. The apartment was cleaned nearly every day, I only saw 1 cockroach and that was outside on the complex and yes there are a lot of cats but I'm a cat lover so it really didn't bother me. Infact I was naughty and fed them!!
You get used to the hill (if you're young and relatively fit) after a couple of days and to be honest it's done wonders for my bum & thighs!!
The food in the evening isn't up to much so wouldn't stay half board again, just B&B.
You get used to the hill (if you're young and relatively fit) after a couple of days and to be honest it's done wonders for my bum & thighs!!
The food in the evening isn't up to much so wouldn't stay half board again, just B&B.
Travel operator: Airtours
Recommended
19 years 7 months ago
Just got back and had a brilliant time.
The food was great with a wide variety for children and adults.
The staff were excellent and very friendly.
There were three of us in the apartment and it was cleaned 5 days a week. The towels were also regularly changed.
The pool was massive (salt water) and always clean!
The entertainers on a night were brilliant. Anthony, Dean and Spencer kept everyone entertained. Great for the kids, plenty of shows and games on stage. For the adults a chance to join in with all the games and not forgetting a regular dosage of bingo and quizzes every night. Worth going just for the entertainment.
Not recommended for those with mobility problems as there is a steep hill to climb but it will make you feel better after you have eaten lots for dinner.
Brilliant!
The food was great with a wide variety for children and adults.
The staff were excellent and very friendly.
There were three of us in the apartment and it was cleaned 5 days a week. The towels were also regularly changed.
The pool was massive (salt water) and always clean!
The entertainers on a night were brilliant. Anthony, Dean and Spencer kept everyone entertained. Great for the kids, plenty of shows and games on stage. For the adults a chance to join in with all the games and not forgetting a regular dosage of bingo and quizzes every night. Worth going just for the entertainment.
Not recommended for those with mobility problems as there is a steep hill to climb but it will make you feel better after you have eaten lots for dinner.
Brilliant!
Travel operator: my travel
Recommended
19 years 7 months ago
After reading bad reviews of this hotel I had lots of reservations about spending our week's holiday here. However, I found the hotel brilliant. I already knew about 'Cardiac' hill but that wasn't a problem.
The hotel staff were very helpful, the rooms were clean and the only cockroach we saw was a dead one.
The entertainment was very good and there was something different every night.
We thoroughly enjoyed our stay here and would come back again.
The hotel staff were very helpful, the rooms were clean and the only cockroach we saw was a dead one.
The entertainment was very good and there was something different every night.
We thoroughly enjoyed our stay here and would come back again.
Travel operator: Direct Holidays
Recommended
19 years 7 months ago
Where do I start? The hotels name should be more like sess pit park, not Laguna park. It's like a prison camp. Holidays are what you make them, but this place is something else. Dirty,and scary.
At night, local sales men, selling the usual laser pens, illuminouse gifts and other cheap tat hang around and watch you leave your room(very daunting)especially when all you have as a front door is a flimsy patio door that looks as if its had a few encounters with a crow bar. Doesn't really give you much faith when your leaving your valuables in your shed, sorry I mean room. Never ever again ever ever.
At night, local sales men, selling the usual laser pens, illuminouse gifts and other cheap tat hang around and watch you leave your room(very daunting)especially when all you have as a front door is a flimsy patio door that looks as if its had a few encounters with a crow bar. Doesn't really give you much faith when your leaving your valuables in your shed, sorry I mean room. Never ever again ever ever.
Travel operator: direct holidays
19 years 8 months ago
Just returned from Laguna Park 2. We saw all the bad reports before we flew out and were a little unsure as to what to expect.
When we arrived we were both very impressed with the room and how clean and tidy it was. A great view of the ocean and the mountains from our balcony.
A massive pool which was obviously well maintained. (Pool food was rubbish!)
The staff were always friendly and helpful.
The hill was quite big but I took it as a personal challenge to walk up it as fast as possible each time.
I only saw one cockroach and that was when we were out walking (thank god cause those things are huge!)
Overall we had a brilliant holiday and would definitely return to Laguna Park 2.
When we arrived we were both very impressed with the room and how clean and tidy it was. A great view of the ocean and the mountains from our balcony.
A massive pool which was obviously well maintained. (Pool food was rubbish!)
The staff were always friendly and helpful.
The hill was quite big but I took it as a personal challenge to walk up it as fast as possible each time.
I only saw one cockroach and that was when we were out walking (thank god cause those things are huge!)
Overall we had a brilliant holiday and would definitely return to Laguna Park 2.
Travel operator: MyTravel
Recommended
19 years 8 months ago
The cleanliness of the hotel was spot on with maid service, also the cleanliness of the pool was excellent.
The only thing wrong with the food was it was pretty much the same day after day and they did'nt really cater for kids.
As for the location of the hotel it is at the top of a really steep hill and it's not for the faint hearted walking up and down it.
The hotel staff and entertainment was of high standard with the staff being friendly and pleasant and there was a different show on every night.
So the only thing stopping me from visiting this hotel again is the location.
The only thing wrong with the food was it was pretty much the same day after day and they did'nt really cater for kids.
As for the location of the hotel it is at the top of a really steep hill and it's not for the faint hearted walking up and down it.
The hotel staff and entertainment was of high standard with the staff being friendly and pleasant and there was a different show on every night.
So the only thing stopping me from visiting this hotel again is the location.
Travel operator: My Travel
Recommended
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