This was my 4th time in Bulgaria and as usual I found the Bulgarian Staff were the usual pleasant, lovely people that we have come to love. Only fault was that this hotel catered purely for Germans and as such the staff could only speak German.
The food was terrible and as usual in this type of hotel queing was unknown, just barge in and help yourself, we decided to eat out every night after the first couple.
The pool area was a joke, sunbeds were snatched up as the pool opened at 9am. The other guests were actually running through the pool area with armfulls of towels and snatching as many loungers as possible before heading off for the day.
The pool area also has a very bad ant problem, they were everywhere.
In my room (118)the mozzies were coming from the bathroom drains and into the room, its the first time I've seen the insect screen keeping them from getting out.
The rooms themselves were very big, as were the bathrooms, none of the balconies have lights, so if you fancy a nice drink on the balcony some night, forget it.
Corridors were noisy after 11pm when the AI stopped and all the Germans were heading back to the rooms en mass.
That was probably the best time to go to the bar, even if you have to pay, it was'nt that much above the pubs and you could get a seat, then just pay your bar bill at the end of the week.
I will certainly be back to Bulgaria as I love the place, but I would never go back to this hotel.
I would rate this hotel as 3 star
Travel operator: Thomas Cook/Balkan
Room was a good size clean real enclosed shower very nicely decorated only problem was only 3 pillows but asked for extra and were sent up straight away.
Food more geared towards the german guests and a lot of veal dishes in the evening but there were plenty of chicken and chips and you could get pizza and baked potatoes at the snack bar from 12-2 and coffee and cakes from 3-4 all inclusive drinks finished at 11 and you could then pay until 1 although it wasa bill you had to pay at reception.
Mini fridge in room which also had juice,beer and wine in which you had to pay for just purchased some small bottles of water and juice and kept them in the fridge.
The entertainment was ok but the majority of it is in german and the singing is mimed along to music the childrens club is of no use as they do not understand english which was the same in the restaurant and the reception spoke very little.
The pool was nice,clean and plenty of parasols and sunbeds which were free some of the hotels charge the toilet was also free where as some charge for the use of them even if you are a guest.
This hotel was nice and would use again but would be better if the food was changed a bit and the entertainment was for all.
Travel operator: Balkan
The food was very good & there was a lot of choice. There was also a snack bar that had coffee & snacks all day long.
There are 3 hotels in this complex and you can eat & drink in any of them & you can use thier pools. The hotel staff were very friendly and helpful.
The Flora did'nt have much entertainment but one of the others in the complex [Svete]did.
I would go to Bulgaria again & I really liked this hotel. It is worthy of its 4 stars.
Travel operator: balkan holidays
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