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Coral Hotel

15 of 19 hotels in Bugibba

3 out of 5 from 1 review
3 stars
Pioneer Road, Bugibba, Island of Malta SPB, Malta
Located in the popular resort of Bugibba, a short walk from the promenade linking Qawra, Bugibba and St Paul's Bay Village. This 3* property has 40 rooms for guests. This hotel has sister hotels nearby, Canifor Hotel & Cardor Apart hotel.

1 Review

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Review Overview

  • Cleanliness
  • Food
  • Service
  • Location
14 years 2 months ago
I will start of by saying that we should have been staying at the 4* Canifor hotel which is the hotel we had booked as repeat return guests on an AI package, however as appears what is now a common practice by the Canifor hotel, we were told there were no rooms available and were being 'upgraded' (that's was a joke) to their sister hotel the Coral.

After being transported up to the 3* Coral Hotel (did you spot the difference already?) we were told as it was almost 9 pm to go in for our dinner before booking in as meals were stopping, I wish we hadn't bothered.
There was a small choice of wilted salad and a couple of main courses that were completely dried out, I mentioned the fact that all the dishes were dried out just to be told that they had been out from 6 pm, no wonder they were dried out then.
What makes matter worse as I learnt later was that the evening meals weren't even made in the kitchens at the Coral , they were made at the Canifor and transported up to the Coral in heated containers. They arrived daily at the Coral at about 4 pm so the meals are not even freshly prepared when first served at the Coral.

After the disappointing start we thought at least it can only get better once we get booked in and settled in to our room, OH how wrong, there was the most irritating and loud noise of water rushing down somewhere coming from the air conditioning unit, I asked for another room but was told there wasn't one but the noise would stop after midnight, that all right then eh?

Now as I mentioned we had booked the Canifor on an AI package, so we would have the same facilities and all the same drinks and meals at the Coral you would think, well you can think again.

Here are some of the differences to our 'upgraded hotel'. The Coral hotel we were moved to has only basic facilities compared to our originally booked Canifor hotel, there was no -

Indoor pool,
No snacks available at any time, no A La Carte lunch, it is actually a very limited lunch selection in the Coral (in fact the lunch menu used at the Coral is the snack menu from the Canifor),
No entertainment of any kind and many other lesser services.

Having stayed at the Canifor we knew what the rooms, meals, service, entertainment etc are like and the Coral is far inferior in all aspects.

You would think that at least it couldn't get any worse, wrong.

The room we were in then developed a huge I was going to say damp patch but it was beyond damp so I will call it a soaking wet wall, this water extended down through nearly all the floors of the hotel both in the bedrooms and stairwell.

There is a rooftop pool, that after having a look at it I decided that it there was no way I was going to use it as it was filthy with tiles and paint peeling off it everywhere, it actually got drained a few days later presumably to see if this was what was causing the water leak through the hotel bedrooms.
The rooftop pool area was very poor with a filthy shower area and if you are in anyway concerned about the health effects of mobile (cell) phone transmitter’s don't go up there as they have one on the roof just beside you, complete with health warnings on it.

Cleaning of the rooms was actually very good with clean towels and regular changes of bedding, that didn't make up for they view from our balcony, straight on to a wall and roof with air conditioning and extractor fans.

I wish I could say that the cleaning of the room extended to the public toilets down stairs, these are disgusting and not cleaned, with I will just call it stuff lying in what appears to be a disused shower all the time of our stay and toilets that wouldn't flush.

There are of course some positives, the coffee was nice.

Location is not bad, only about 10 minute easy stroll in to Bugibba Square, and next door to the cinema where you can find most of the guests from the Coral go for some entertainment.

Entertainment was included in the room in the form of a TV, pity that the TV has a continental type plug while Malta uses British style 3 pin plugs so you coulndn't even watch it, just about sums the hotel up.

Needless to say I cannot recommend this hotel and we will not be back either here or the Canifor.


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