26 Reviews
Traveller Rating
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Excellent8
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Very Good10
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Good3
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 9 months ago
We were very pleasantly surprised by the standards at this hotel, particularly the carpeted rooms and generosity of drawer/wardroble space. The standard of cleanliness was also excellent.
The buffet breakfast and evening meal were excellent, not only a large choice but also changes in variety of food on offer, which meant every meal was a surprise and delight. Also pleased with the mix of international, English and Spanish food.
Spanish and other European guests were also well represented, which added to the experience. Would definitely recommend this hotel.
The buffet breakfast and evening meal were excellent, not only a large choice but also changes in variety of food on offer, which meant every meal was a surprise and delight. Also pleased with the mix of international, English and Spanish food.
Spanish and other European guests were also well represented, which added to the experience. Would definitely recommend this hotel.
Travel operator: First Choice
Recommended
16 years 10 months ago
Must say this is the best hotel we have stayed in
Benidorm.
Reception staff couldn't be more pleasant and helpful. You get the wow factor as soon as you walk into the hotel. all rooms and corridors are carpeted so cuts down any noise from "high heeled" shoes ect. Rooms to a good standard, very clean, all have sea views. Some noise from main road especially the mopeds but double glazing cuts out 90%.
The restaurant spotless good choice of food, carvery most nights, even roast beef and yorkshire pud. Breakfasts good cereals, bacon egg ect. and an amazing choice of fruit. flasks of coffee on tables a very good idea and it was good coffee.
Pool area good size always managed to get beds although usual marathon with towels of a morning, same people every day! Pool side bar waiter service majority very pleasant.
This hotel warrants its 4 stars
Entertainment caters more for older generation but was nice to sit and have a drink before going out. Hotel not really suitable for children, but great for adults who have passed children stage.
We are definitely booking for next year
Benidorm.
Reception staff couldn't be more pleasant and helpful. You get the wow factor as soon as you walk into the hotel. all rooms and corridors are carpeted so cuts down any noise from "high heeled" shoes ect. Rooms to a good standard, very clean, all have sea views. Some noise from main road especially the mopeds but double glazing cuts out 90%.
The restaurant spotless good choice of food, carvery most nights, even roast beef and yorkshire pud. Breakfasts good cereals, bacon egg ect. and an amazing choice of fruit. flasks of coffee on tables a very good idea and it was good coffee.
Pool area good size always managed to get beds although usual marathon with towels of a morning, same people every day! Pool side bar waiter service majority very pleasant.
This hotel warrants its 4 stars
Entertainment caters more for older generation but was nice to sit and have a drink before going out. Hotel not really suitable for children, but great for adults who have passed children stage.
We are definitely booking for next year
Travel operator: first choice
Recommended
17 years 1 month ago
The hotel was very clean and tidy, staff very helpful.
Rooms nice and cleaned every day.
Food was ok could always find something to eat.
Entertainment focused on the older end also very Spanish
Rooms nice and cleaned every day.
Food was ok could always find something to eat.
Entertainment focused on the older end also very Spanish
Travel operator: thomsons
Recommended
17 years 4 months ago
After staying at two first class four star hotel this year,my first impression of the Don Pancho was that it would have difficulty in matching these two fine hotels,in my opinion the Don pancho enjoys repeat business from more mature clients,who can't be bothered to change hotels, therefore the management do not feel the need to make any changes.
The food standard at the Don Pancho is acceptable,but don't expect the WOW factor at this hotel.
My conclusion is that the hotel is stuck in the past and will wake up one day when their elderly clients pass away.
The food standard at the Don Pancho is acceptable,but don't expect the WOW factor at this hotel.
My conclusion is that the hotel is stuck in the past and will wake up one day when their elderly clients pass away.
Travel operator: First Choice
Recommended
18 years 5 months ago
Stayed at the Don Pancho Nov 05 for 6 nights, enjoyed every minute of it.
Restaurant very clean and has an air of sophistication without being stuffy. Food very good with lots of choice don't be afraid to taste things cooked "the local way" they're delicious.
Staff excellent.
Entertainment not typical English seaside stuff but more Spanish BUT very good we enjoyed the dancing (though hubby has to left feet) we waltzed like experts. Had some great speciality acts on especially the knife thrower!!! Resident trio very good.
If your polite and pleasant with the staff it will be returned 10 fold.
Restaurant very clean and has an air of sophistication without being stuffy. Food very good with lots of choice don't be afraid to taste things cooked "the local way" they're delicious.
Staff excellent.
Entertainment not typical English seaside stuff but more Spanish BUT very good we enjoyed the dancing (though hubby has to left feet) we waltzed like experts. Had some great speciality acts on especially the knife thrower!!! Resident trio very good.
If your polite and pleasant with the staff it will be returned 10 fold.
Travel operator: independent traveller
Recommended
18 years 8 months ago
We booked this hotel thinking it would be great and in our opinion it is not as good as a four star hotel could be.
The hotel is very clean and in a great location but the staff dont have much time for English people and the food could be a lot better.
Avoid the poolside bar if your looking for a friendly smiling face and good service because in our opinion your made to feel a pain asking for a drink when the staff are busy chatting and watching telly.
I only wish we had learnt Spanish before we went and then we would have probably been treated as if we were on holiday.
A smile from hotel staff goes a long way.
The hotel is very clean and in a great location but the staff dont have much time for English people and the food could be a lot better.
Avoid the poolside bar if your looking for a friendly smiling face and good service because in our opinion your made to feel a pain asking for a drink when the staff are busy chatting and watching telly.
I only wish we had learnt Spanish before we went and then we would have probably been treated as if we were on holiday.
A smile from hotel staff goes a long way.
Travel operator: first choice
18 years 11 months ago
My husband and I stayed in the Don Pancho along with seven of our friends to celebrate my 40th Birthday. We had been told that this hotel is the best in Benidorm.
The reception staff and dining room staff were very helpful, polite and friendly. On the day of my birthday they agreed to my friends decorating a table in the dining room and even provided a helium balloon and cake.
We did not stay in the hotel after dinner in the evening as the entertainment was not good. The female lead singer could not sing a note and the only dancing is ballroom. The hotel seamed to be full of older middle class spanish people.
The hotel is totally unsuitable for children with no activities for them, however, this does mean that the pool area is quiet and you can always find a sun bed at any time of the day.
The staff at the pool bar are very surley and unfriendly and as the pool area is locked at night, they start making it quite obvious that you are not welcome when it gets after 5.30pm.
The food in the hotel is quite good but could be better for a four star hotel. The porrige in a morning is not to be missed.
Finally, a tip, always book to your room at this hotel you will received a very good discount.
The reception staff and dining room staff were very helpful, polite and friendly. On the day of my birthday they agreed to my friends decorating a table in the dining room and even provided a helium balloon and cake.
We did not stay in the hotel after dinner in the evening as the entertainment was not good. The female lead singer could not sing a note and the only dancing is ballroom. The hotel seamed to be full of older middle class spanish people.
The hotel is totally unsuitable for children with no activities for them, however, this does mean that the pool area is quiet and you can always find a sun bed at any time of the day.
The staff at the pool bar are very surley and unfriendly and as the pool area is locked at night, they start making it quite obvious that you are not welcome when it gets after 5.30pm.
The food in the hotel is quite good but could be better for a four star hotel. The porrige in a morning is not to be missed.
Finally, a tip, always book to your room at this hotel you will received a very good discount.
Travel operator: Personally Booked
19 years ago
Excellent. Food superb with so much choice and waiting staff second to none - knew what you were drinking at the table by the second evening. Hotel exceptionally clean and location was spot on - two minutes to beach and views of sea from room fab. All staff were polite even at the pool side! Entertainment was fine although could be a bit more varied regarding the resident trio and a bit more up-dated but other than that, super. Cannot fault this hotel in any way. My husband and I initially went for 5 days but extended the stay for a further 5 days due to the fact that this hotel had to be the best there. recommended, definitely but not alot for children in the hotel.
Travel operator: Independant
Recommended
19 years 2 months ago
My wife and I booked into this hotel unexpectedly as our booked accommodation was very sadly lacking. What a fantastic hotel.
The food was very good, as was the cleanliness of the hotel.
All staff were very attentive and helpful.
Entertainment in the evening was totally unexpected as we were staying in early February which is totally out of season.
We would definitely stay there again if in town. Well done Don Pancho...you deserve the stars.
The food was very good, as was the cleanliness of the hotel.
All staff were very attentive and helpful.
Entertainment in the evening was totally unexpected as we were staying in early February which is totally out of season.
We would definitely stay there again if in town. Well done Don Pancho...you deserve the stars.
Travel operator: none
Recommended
19 years 2 months ago
My wife and I stayed last 27years ago, it was excellent then as it is now.Some of the Staff were there then including the Manager. We could not fault the rooms, cleaniness, reception, restaurant, and bars.
Taliking to other guests, we found non of them had any complaint regarding anything. All Staff were very efficient and helpful and friendly.
We have booked for four weeks next March,and are lookignforward to it. Although we have and A I to take this Otober./
The Don Pancho is the Best in Benidorm, FAB Ray Gentry
Taliking to other guests, we found non of them had any complaint regarding anything. All Staff were very efficient and helpful and friendly.
We have booked for four weeks next March,and are lookignforward to it. Although we have and A I to take this Otober./
The Don Pancho is the Best in Benidorm, FAB Ray Gentry
Travel operator: Thompson
Recommended
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