There are no stairs in this hotel only lifts which are a nightmare they are either full or somebody is going up and you are going down or you are stood for ever waiting for the lift in the first place.
The pool area outside is a poor excuse for a pool it is far to small and generally uninviting. You are not allowed any ball games in the water no fun at all.
The food in the hotel we found to be terrible it was fish,fish and fish, after the second day we gave up and eat our meals out I would never go to this hotel again.
Travel operator: coop
on first impressions the hotel looked fine but has we ventured down to the pool area there was something very notacable "very few english" never the less we gave it ago but to our disgust the entertainment programme was entirley spanish leaving our son with nothing to do and ignored.the evening programme was even worse and to be honest embarrassing has i didnt have a clue what was going on has again english speaking just didnt happen.
the food was the same day in day out and often luke warm, whist the snacks were hot dogs and burgers and cold chips.
the rooms are clean and spacious and comfortable but getting a lift to higher floors often took around twenty minutes has there is only two in the main block which has over twenty floors.
the rep was useless and told us to join the club of complainents whilst staff of the hotel would ignore you in favour of serving spanish guests first.
there is no way i would reccomend this hotel and if you are thinking about going unless your fluent in spanish dont bother.
Travel operator: thomascook
There is a good selection of food if you like garlic as it is added to every dish, most dishes are aimed at the spanish with about 4-5 fish dishes per meal time.
Hotel location is alright if you don't mind walking, the beach is about 10 min walk, but crossing the roads over there are a nightmare.
Staff at the hotel did not have time for you if you were english, most of the time we felt intimidated by the staff and the spanish guests. Lots of entertainment if you are spanish, like water polo, volley ball and water aerobics. There was also supposed to be a childrens club, but not if you are english only a spanish kid's club. Again entertainment on the evening was spanish leaving the english left out and not knowing what was going on. we definatly would not recommend this hotel to anybody who is english.
Travel operator: thomas cook
entertainment diabolical also beware when you go down the spar they let you in then when to many locals are there they tell you to come out, even if you have just got in. i dont call that all inclusive
Travel operator: thomas cook
The rooms were excellent as shown in the brochures.
Bathroom Large (Toilet Seperate Shower and bath And Bidet)
Balcony large (Only two seats though)
Pool area: Two small Pools not very deep at all, Pool area was not 4 star I have seen better 2 star,It has not been maintained at all, Usual be up for 8 o'clock to get a sunbed etc.
Food: Excellent Breakfast includes Full English even with Black Pudding.
Lunch: Plenty of choice.
Dinner: Again plenty of choice show cooking every night, everything tasted good.
Entertainment: The worst All Inclusive Ive been to for lack of Entertainment, This is the reason We will never go back to this place.
Benidorm: The Beach was excellent, The night time scene is full of Hen Nights and Stag Nights all drunk and acting like idiots even in the day, Plus Prostitutes selling there wares
I WOULD NOT RECCOMEND BENIDORM FOR FAMILYS.
Travel operator: INDEPENDENT
The rooms where cleaned to a very high standard and towels changed every day(including xmas day).
The food was very good with a large selection of hot and cold food and very good service.
The location of the hotel was ideal for our party as it is close to all the bars and shops if you needed them.
The hotel staff were very friendly and helpful as we had a baby in our party.
Whilst the entertainment may not be of a very high standard they tried very hard to get guests to join in.If you are prepared to join in with the Spanish as well you can have a good time.
We would visit this hotel again.
Travel operator: Skybargains
Hotel was very busy at this time but there were no queues at the bar and the bar staff worked very hard. Went to order packed lunch but told you have to pay for it even though I was all inclusive. Food at the restaurant was cold but there was a microwave to heat up.
Entertainment a lot of people were complaining about the entertainment, it was mainly guest getting up and taking part in various shows such as Mr. and Mrs., karaoke, it was fine but it
Travel operator: internet
If not cancel your holiday and get your money back!!!
The food is under-cooked and tastes disgusting
the entertainment is pathetic, shambolic and in the daytime you won't get invited into any of the activities unless your Spanish.
Stag/Hen partys coming in at 4am 5am 6am banging on doors and shouting. Then in the daytime getting hammered around the pool and carrying on in the kids pool.
Travel operator: Airtours
Rooms very spacious.
Entertainment diabolical we were there for one week and only seen one professional show which wasn't that good either.
Bar staff very doom and gloom and abrupt the entertainment team could not speak any English and most of the music was Spanish. No entertainment what so ever for the children.
The staff at the reception were very nice and helpful but can't say the same about the bar staff.
The snacks at this hotel were the same every day burgers, hotdogs, sandwich toasties and chips which were all cold if you didn't get them when they were just put out. It said the lids could get ice-cream and ice lollies but when my little girl asked for an ice lollie she had to pay for it.
If you are going to this hotel be prepared to go out for your entertainment there is no way this hotel is four star
Travel operator: flyglobespan
After a delay we arrived late and tired, reception staff were great.
Room and bathroom was really nice, and very clean.
hairdryer in bathroom and fridge in room.
Meals were good but not 4 star.
The entertainment each night was a lovley couple ball room dancing - not my thing, but were able to sit outside.
Travel operator: globespan
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