20 Reviews
Traveller Rating
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Excellent3
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Very Good10
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Good7
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years ago
Stayed at this hotel for 1 week with a 23 month old and could not fault it.
Hotel was spotlessly clean and as for the facilities they were really good for my 23 month old. Nice outdoor play area, 2 indoor pools, trampoline and small mini golf area.
For adults there was a fantastic fitness centre, sauna, steam room, Jacuzzi all free of charge(1 euro for swimm hat).
Food was fine,daily champagne breakfasts with full english choice and evening meal centred around 3 large buffets salad, soup, main course and desserts.
Entertainment was typical of a spanish hotel but given the hotels excellent location on the edge of the old town you didn't have to go far for the lively entertainment of levavte / Rincon or a quiet drink overlooking the marina in the old town.
Would certainly go back to this hotel.
Hotel was spotlessly clean and as for the facilities they were really good for my 23 month old. Nice outdoor play area, 2 indoor pools, trampoline and small mini golf area.
For adults there was a fantastic fitness centre, sauna, steam room, Jacuzzi all free of charge(1 euro for swimm hat).
Food was fine,daily champagne breakfasts with full english choice and evening meal centred around 3 large buffets salad, soup, main course and desserts.
Entertainment was typical of a spanish hotel but given the hotels excellent location on the edge of the old town you didn't have to go far for the lively entertainment of levavte / Rincon or a quiet drink overlooking the marina in the old town.
Would certainly go back to this hotel.
Travel operator: Family
Recommended
17 years 2 months ago
We were a little worried about the food before we arrived after reading some of the reports. The food was excellent and plenty of it.
We have been in 5 star hotels where they maybe have had more choice but didn't refill as often. The staff at the Princesa were always refilling the food trays and would always get you anything you asked for. They were polite and friendly and spoke very good English.
The outdoor pool was far too cold but the indoor pool was good. you needed swim caps inside (they sold these for just over
We have been in 5 star hotels where they maybe have had more choice but didn't refill as often. The staff at the Princesa were always refilling the food trays and would always get you anything you asked for. They were polite and friendly and spoke very good English.
The outdoor pool was far too cold but the indoor pool was good. you needed swim caps inside (they sold these for just over
Travel operator: thomsons
Recommended
17 years 5 months ago
Our complaint was the standard of food presented was designed to cater for the Spanish, there was a continious smell of fish at lunch & dinner times, plates always cold, as was the food 90% of our stay. Vegetables raw, food was either under/overcooked, at carvery times meat was hacked. Cannot make gravy, salad was always good for stand in but got sick of it after awhile, ok if you like cakes and stuff compounded with too much food being recycled.
Desk staff friendly as was the cleaning staff.
Entertainment forget about it, Not a 4 star hotel, wouldn't stay at hotel again.
Desk staff friendly as was the cleaning staff.
Entertainment forget about it, Not a 4 star hotel, wouldn't stay at hotel again.
Travel operator: my travel
17 years 6 months ago
Great Hotel for what you pay.
Do not expect 5 Star catering, you get what you pay for, and it's cheap.
Britannia Bar next door very cheap and ALL football matches played.
Do not expect 5 Star catering, you get what you pay for, and it's cheap.
Britannia Bar next door very cheap and ALL football matches played.
Travel operator: my travel
Recommended
18 years 9 months ago
In general the hotel was excellent. Rooms cleaned every day. Staff very friendly but if you are English and do not speak any Spanish then you are snookered as all the entertainment is geared up for the Spanish.
Pool area was ok if you where lucky enough to get a good spot every day as the building opposite shades the pool and one side does not get any sun until after 2'O'Clock in the afternoon. Super slide for the kids and a jacuzzi for to relax in also the pool does not open until ten in the morning so you have to queue for a sunbed which are the most uncomfortable ones that I have ever come across in all the years of going abroad.
The hotel restaurant's opening hours were 8am to 10am for breakfast of which we missed most mornings as being on holiday you don't expect to have to get up so early. Then you had to wait until 8pm in the evenings until the restaurant opened for your evening meal and then it was like a stampede. The Spanish do not know that there is a beginning and and an end to a queue. Food was very bland and if you have a picky child then all there is for them to eat is chips and bap, we ate out quite a lot.
We would go back to this hotel again if the English tour companies brought it up to the standards of other hotels and introduced, English people, English food and English entertainment.
Pool area was ok if you where lucky enough to get a good spot every day as the building opposite shades the pool and one side does not get any sun until after 2'O'Clock in the afternoon. Super slide for the kids and a jacuzzi for to relax in also the pool does not open until ten in the morning so you have to queue for a sunbed which are the most uncomfortable ones that I have ever come across in all the years of going abroad.
The hotel restaurant's opening hours were 8am to 10am for breakfast of which we missed most mornings as being on holiday you don't expect to have to get up so early. Then you had to wait until 8pm in the evenings until the restaurant opened for your evening meal and then it was like a stampede. The Spanish do not know that there is a beginning and and an end to a queue. Food was very bland and if you have a picky child then all there is for them to eat is chips and bap, we ate out quite a lot.
We would go back to this hotel again if the English tour companies brought it up to the standards of other hotels and introduced, English people, English food and English entertainment.
Travel operator: Direct Holidays
18 years 11 months ago
The Princesa is well located with close proximity to the Beach and the Old Town.
The accomodation was very good but the food was not up to 4* standard. Breakfasts were fine, but the Evening Meals were a bit of a let down; the food was ok but was a bit repetative and was in need of some inspiration. Would not recommend for children. Drinks in the Bar were very reasonable and they are the same price in the mini-bar in your room.
As stated on other reports I have seen, the evening entertainment caters more for "Recycled Teenagers", but as Benidorm has a variety of entertainment options, then this is not a problem.
Full sized coaches cannot pull-up outside the Hotel, as it is located on a narrow street that is up a slight hill. Carrying/dragging your cases up/down the hill in hot weather, is not my idea of a holiday. We decided to use a Taxi to/from the Airport (
The accomodation was very good but the food was not up to 4* standard. Breakfasts were fine, but the Evening Meals were a bit of a let down; the food was ok but was a bit repetative and was in need of some inspiration. Would not recommend for children. Drinks in the Bar were very reasonable and they are the same price in the mini-bar in your room.
As stated on other reports I have seen, the evening entertainment caters more for "Recycled Teenagers", but as Benidorm has a variety of entertainment options, then this is not a problem.
Full sized coaches cannot pull-up outside the Hotel, as it is located on a narrow street that is up a slight hill. Carrying/dragging your cases up/down the hill in hot weather, is not my idea of a holiday. We decided to use a Taxi to/from the Airport (
Travel operator: Independent
Recommended
18 years 11 months ago
The coach leaves you at the end of the road so I hope you got wheels on your suitcases we arrived to find we were on the 15th floor so I explained to the staff I had 3 children and the staff on the desk we very nice and change me straight away to the 1st floor.
Couldnt wait to get started on my holiday the pool is nice theres a slider to keep the children entertained the staff at the bar are very nice we were pretty well tied to the hotel being full board.
The food was ok the restaurant doesnt open till 8pm and does chips and one choose of food for the kids.
I wish I never went full board as on a evening we went out for walks I saw some really cheap places to eat the hotel was full of Spanish only a few English familys staying.
The evening entertainment was all in Spanish there was nothing for the kids to do in the evening no kids club but it doesnt say in brochure but you would have thought being the kids half term there would have put something on for the children.
Not recommended for children and if you can put up with the Spanish entertainment every night you will be ok!
I found alot of them quite rude and had to be served first in the day time all the spanish school kids came in and used the pool in the afternoon and got a bit over crowed the day we were leaving the coach was picking us up before the restaurant opened and was told we had to go down into a different place for breakfast, only to find no food, a jug of water and tea bags and a microwave and warm orange juice so the next time the boys eat from 6am was on the plane coming home at 2.
But the the rooms were nice, tv, hairdryer, mini bar really clean still nice views at the bottom.
Hope this is usefull information for anyone going.
Couldnt wait to get started on my holiday the pool is nice theres a slider to keep the children entertained the staff at the bar are very nice we were pretty well tied to the hotel being full board.
The food was ok the restaurant doesnt open till 8pm and does chips and one choose of food for the kids.
I wish I never went full board as on a evening we went out for walks I saw some really cheap places to eat the hotel was full of Spanish only a few English familys staying.
The evening entertainment was all in Spanish there was nothing for the kids to do in the evening no kids club but it doesnt say in brochure but you would have thought being the kids half term there would have put something on for the children.
Not recommended for children and if you can put up with the Spanish entertainment every night you will be ok!
I found alot of them quite rude and had to be served first in the day time all the spanish school kids came in and used the pool in the afternoon and got a bit over crowed the day we were leaving the coach was picking us up before the restaurant opened and was told we had to go down into a different place for breakfast, only to find no food, a jug of water and tea bags and a microwave and warm orange juice so the next time the boys eat from 6am was on the plane coming home at 2.
But the the rooms were nice, tv, hairdryer, mini bar really clean still nice views at the bottom.
Hope this is usefull information for anyone going.
Travel operator: airtours
Recommended
19 years 5 months ago
The hotel is a 4 star one which we agree on. The reception along with the rest of the hotel was very clean. The restaraunt was quite good sized although you needed to be early to get a place. Regarding the food it was'nt bad at all throughout the whole stay.
There was a reasonable choice of all courses during each meal time, breakfast, lunch, and dinner.
The hotel rooms were on the small size but were very
nice and warm,(perfect for when we came wandering in after a night out!)bathroom was ok as well plenty of hot water.
We also had a mini bar and tv plus the usual safety box.
All the staff were friendly at all times from the cleaners, reception and all bar staff.
There was a reasonable choice of all courses during each meal time, breakfast, lunch, and dinner.
The hotel rooms were on the small size but were very
nice and warm,(perfect for when we came wandering in after a night out!)bathroom was ok as well plenty of hot water.
We also had a mini bar and tv plus the usual safety box.
All the staff were friendly at all times from the cleaners, reception and all bar staff.
Travel operator: Direct
Recommended
19 years 10 months ago
Stayed here for one week 20 to 27 June 2004. This is a lovely hotel and recently refurbished I believe. Good sized twin bedded rooms, balcony and bathroom. All are beautifully appointed as are all the public rooms and terrace.
I had originally booked a single room and although a nice room with
I had originally booked a single room and although a nice room with
Travel operator: independant
Recommended
20 years 3 months ago
we stayed 2 weeks jan weather fab hotel very nice nice indoor pool you had to wear flip flops and hair cap male and female nice rooms limited tv central heating in room food very good buffet plenty choice entertainment so so but loads in resort would definatly recomend
Travel operator: thompson
Recommended
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