These apartments are fantastic! Maid service every day, linen and towel change twice a week. The staff are very friendly and the whole apartment block and pool area is spotless - they are always cleaning!

Hotel is in a good location - close to the beach, close to good restaurants and bars. It's about a 10 minute walk to Veronicas. The apartments are also built on a shopping centre - a girl's paradise!

The pool was huge - we never had trouble in finding a sunbed and it's good because you can help yourself to umbrellas that fix to your sunbed. If the weather's anything like er had, you'll need the umbrellas for a bit of shade!

Although there is no entertainment on at the apartments, there are plenty of bars and restaurants in the locality that provide this.

I would certainly go back to these apartments again - there were perfect.

We arrived at this huge complex 13\09\05 & was immediately impressed as we walked through the foyer area & the video on the large screen behind the reception instantly made me feel I was in paradise. (I gotta get me one of those plasma screens)

Having sent this hotel loads of emails asking for confirmation of our requests we was disappointed that we was located in the Santa Maria block (next to exit)with no pool view. We had to walk back out the reception around the complex to locate our room as there was no other access. We did find a short cut only to be greeted to a platform of steps. A headache for suitcases!

But when we did finally arrive we were pleased to have adjoining rooms & as we were on the low floor the balcony was huge! ideal for the little lad as he never keeps still he could play football.

After complaining to the receptionist the next day they did tell us that they could arrange a pool view adjoining room on the Friday. Which we happily accepted as we were already aware of this situation from an earlier report.

I had chosen this accommodation simply because it had the biggest & best Lagoon style pool in Playa, & a bonus for being next to the beach as we are Pool& sea worshippers.

On our arrival at the hotel (Saturday 13th August at 2am) we were told that Parque Santiago III was fully booked and a room for us had been allocated in Parque Santiago V, we thought great we've been upgraded, were handed two lovely bird of paradise flowers and off we went. Only to find we were across the busy main road above the supermarket!!! From our room we overlooked a sheet glass roof straight into the supermarket, not funny when we requested a pool/sea view. The room I have to say was beautiful with solid marble flooring, two balcony's and lovely furniture. We complained immediately saying we had not booked into this accommodation but into PSIII. Reception told us that when you book any Parque Santiago accommodation you are NOT guaranteed which part you will be allocated and to call back the following morning. We were told the following morning that PSIII was fully booked but we could move rooms on the Tuesday. We decided to accept this and on the Tuesday went to reception where we given a key and asked to check the room before we moved to make sure it was what we wanted. The room was great (not as new and big as the first) a much better location with pool and sea view! We were extremely happy - reception were very courteous throughout all of my complaining!

You are asked every day for your tickets (issued at reception) by the pool - but this is understandable as the hotel is so large and also open to the beach where anyone could just walk in - we didn't find this a problem. We also never found getting sunbeds/umberellas a problem either, some mornings it would be eleven before we got down there and although we didn't always get close to the pool we always got beds. I did find the fact inflatables and balls weren't allowed a problem for my 13 and 11 year old, although in the deeper pool they were never told off for diving in or playing with a soft ball.

The hotel restaurants were expensive and the supermarket prices slightly dearer than others. The bar staff in the poolside bar were rude and ignorant and the food was terrible. We sat one day for 35 minutes waiting to be served whilst the bar man continued to serve the Spanish before us, even though we were there first!!! We walked out in the end and took our own from the supermarket to the pool!

The shopping arcade under the hotel has some lovely things although all can be found at Los Christianos Sunday market for a fraction of the price! (My daughter wanted an outfit that was 30 euros and was 13 on the market).
The maids are an absolute credit to the cleanliness of the hotel we were led to believe our room would be cleaned 6 out of 7 days and it was cleaned the full 14 days. The rest of the hotel including the pool and pool area were also cleaned spotlessly every day.

The location of the hotel is perfect. As you walk from the hotel via the seafront it is a few minutes walk to your left to some nice eating places - try Surfers or Macks if you want really good English food and good prices too. There are a lot of Aberdeen steak houses on the island which are ok too.

If you walk to the right its about ten minutes into Las Americas (The Patch) area where you must visit Brewers Droop Bar (great entertainment and excellent service with a fantastic guitarist). We walked into the heart of Las Americas one night (Veronicas) - don't take your kids there - I'm no prude - but found it highly unsuitable for my kids, its filthy too.

All in all I would go back to this hotel again although I wouldn't entertain the hotel bars/restaurants.

Would highly recommend Santiago III apts, very well kept, no inflatables allowed, but pool area is lovely, plenty of sunbeds and brollies to go round.

We stayed in a ground floor one bedroom apt with its own garden, it was quite spacious. Maid service was every day - a credit to the complex as they work so hard and are very friendly. No kettle in room, but requested one at reception and it was brought to us immediately.

Complex in a great location inbetween Los Cristianos and Playa las Americas, great beach only 3-4 mins walk away along sea front, pool bar a bit pricey so we bought our drinks from supermarket which is just across the road, all in all a really good holiday, would definately book again.

The only thing I found awkward was there was no ramp for buggies(only stairs and a very fast moving escalator) to get to the apts and pool area, other access was via seafront.

We stayed in La Pinta block at Parque Santiago 3. Apartments were above the restaurant kitchens so we could smell everything cooking which was a bit annoying at times.

The apartment was a good size. We had a 1 bedroom apartment for 2 of us. Everything required for self catering was available - not that we ever ate in.
The sofa didn't look very comfy as a bed as the cushions moved around a bit.

No entertainment in the hotel at night which was a bit disappointing as we had my mum with us in another apartment who couldn't walk very far - after breaking her arm at the crazy golf ! So was a bit unsteady on her feet after that.

We just returned from Parque Santiago 3 last night. These apts are very well maintained and are ideally situated. We had 2 one bedroomed and 1 two bedroomed apts all of which were spacious and cleaned daily.

The pool area is lovely with lots of free sunbeds and umbrellas. Security men patrolled the pool checking to make sure everyone there had a pass to ensure "outsiders" didn't try to make use of the pool, this became a bit tedious when the same person asked you on a daily basis to see your pass. Very strict around the pool area, absolutely no inflatables were allowed in any area of the pools despite the fact they were enormous (I had read in a previous report that rule about inflatables had been relaxed but not the case), weren't allowed balls or any toys, weren't allowed to play music.

Ideally suited to couples but only thing for teenagers was pool tables. No evening entertainment.

Had a great holiday at Parque Santiago 3. Apartments were spotless and cleaners came in 6 days.

Pool was best we've been too although salt water.

Not any entertainment on site but plenty about so not a problem.

Ideal base for a family far enough away from all the nightlife and close to Los Christianos.

Highly recommend it.

I have just returned from holidaying at Parque Santiago III with my wife and 13 year old son. (June 2005).
The one bedroom apartment was nice and spacious and clean...(although we did have just the one cockroach.) The bedroom in the apartment was upstairs, and you could look over the bedroom wall down into the living area. I suppose this could be dangerous if you have children that like to climb! The bathroom is also upstairs...thus making the bedroom technically en suite.

The bed downstairs was one of those fold out settee beds. My son found this rather uncomfortable, as the cushions, which formed the mattress, were small individual ones that moved around, resulting in him disappearing through them and ending up laying on the wooden lats. Also the wooden lats used to creak loudly every time he moved!

At first we didnt have a kettle, and had to use the saucepan, but after a few complaints we were all issued with a kettle (all the ones i asked anyway). As well has the cooker and fridge we had a toaster and coffee maker.

The rooms are not air conditioned, but we never felt too hot. You also get satellite tv, with a few English channels.
The rooms have a decent balcony that is private enough from your neighbours. The lower your room is, the bigger balcony you get! Alot of the rooms have a great sea view, and although ours didn't, it was still a pleasant view looking out over the complex's gardens.

The pool here is the biggest and best i have ever seen. it is salt water, but that doesn't spoil it. It was never overcrowded, and there was always plenty of sun beds. the security there make sure only guests use them, by asking to see the sun bed tickets you were issued with at reception when booking in. They only ask one or two times, until they know your face. The pool area, like the rest of the place is nice and clean.

The bar at the pool was quite expensive, and I recommend you buy your own at the supermarket, and drink them at the pool, which you can, so long as it isnt glass. The restaurants on site are nice, but again pricey. The staff were friendly, but the entertainment facilities here are absolute rubbish!. 5 pool tables outside the pool bar, popular music playing in the background, and a small play area for toddlers in the middle of the complex. My 13 year old was struggling to find anything to do here, and ended up on the internet most days, which they have in reception.

It is a very quite place, and the security enforce this even more so at night. If you like shopping, there is a shopping centre that runs directly under this complex, with some nice designer shops, and you can get electrical goods, at good prices too, as they import them straight from Japan.

This complex is clearly in the upmarket part of town, with the floors all nice and marbled and no touts trying to sell you stuff or drag you into bars, unlike just down the road towards Las Americas. The beach is just a 3 or 4 minute walk, as the one bang outside is all rocks, and is where the surfers go due to the big waves. But don't be put off as the beach is a nice one, with an even better one further down at Los Cristianos, which is 10 minutes away.

We have been going to Tenerife for the last 10 years, first five in the summer, but for the last five we have been going at Xmas and New Year.

What a fantastic place we just love it, its clean the apartment we have is on the seafront, so as we open the shutter door we can look onto the beach and its great at night because you can hear the waves when your in bed.

We recommend this complex to everybody. The nightlife is great as well, lots of good eating places nearby. Would never spend Xmas and New Year in England again. Just love it.

I booked two one bedroom apartments at Parque Santiago III with Maestro Vacations and had First Choice flights as I had been so impressed with the pictures and good reviews and doing it that way saved