105 Reviews
Traveller Rating
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Excellent17
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Very Good36
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Good23
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Average12
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Poor6
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 11 months ago
We loved this hotel but a sea view is a must. Courtyard view looking into one another no privacy whatsoever unless curtains closed, never saw any cockroaches.
Food very good. Plenty of choices ideal location from bus station going out from hotel turn left and uphill 4mins and you are there. Very cheap to travel on buses but be prepared to hang on as driving in Malta is scary.
We would go back again to this hotel but only with sea view as we could have a few drinks on balcony and listen to entertainment from outdoor pool area. Have booked Tunisia for next year but definitely going to Qawra palace in 08.
Food very good. Plenty of choices ideal location from bus station going out from hotel turn left and uphill 4mins and you are there. Very cheap to travel on buses but be prepared to hang on as driving in Malta is scary.
We would go back again to this hotel but only with sea view as we could have a few drinks on balcony and listen to entertainment from outdoor pool area. Have booked Tunisia for next year but definitely going to Qawra palace in 08.
Travel operator: thomas cook
Recommended
17 years 11 months ago
We stayed on an AI basis and we were always second to be served, the pool bar had 2 service bars, often only served by 2 staff (1 for HB & 1 for AI, or so I thought, but as soon as 2 half board guests queued my AI bar man would leave me with half my drinks and serve the HB (cash) guest, this was very poor as they had already had my money.
To balance out this poor customer service, our waiter, David, he was excellent beyond words. From the first day he remembered our conversations and was always cheerfull and helpful.
The hotel was built in the early 70's and it showed, it was always clean but needs a refurbishment We had a sea view, but due to double booking we had a court yard view the 1st night, if you don't like looking directly at the opposite balcony (10m away) then book a sea view, the rooms are lighter and what a fantastic view.
The only good entertainment were the band called the MICs, worth staying in for.
We went with Cosmos, never again. There was no letter waiting for us informing us of the meeting, there was no company resort book and when we finally got in contact she failed to turn up at the agreed time, and just denied making the appointment. 0/10 for Cosmos.
My thanks to the other company reps as they helped cosmos guests more than the cosmos rep did.
To balance out this poor customer service, our waiter, David, he was excellent beyond words. From the first day he remembered our conversations and was always cheerfull and helpful.
The hotel was built in the early 70's and it showed, it was always clean but needs a refurbishment We had a sea view, but due to double booking we had a court yard view the 1st night, if you don't like looking directly at the opposite balcony (10m away) then book a sea view, the rooms are lighter and what a fantastic view.
The only good entertainment were the band called the MICs, worth staying in for.
We went with Cosmos, never again. There was no letter waiting for us informing us of the meeting, there was no company resort book and when we finally got in contact she failed to turn up at the agreed time, and just denied making the appointment. 0/10 for Cosmos.
My thanks to the other company reps as they helped cosmos guests more than the cosmos rep did.
Travel operator: Cosmos
Recommended
18 years ago
We have just returned from the Qawra Palace and both had a lovely holiday and Malta is a very special place.
Ok the hotel is a little basic room wise but we didnt stay in it much, it was clean and the maid sevice good and ooo lovely white fluffy towels clean everyday.
The shower was a bit hit and miss and the lighting in the room poor, teeny tiny balcony Room 877 8th floor Which had dodgy looking fittings.
The food was more than adequate and varied even though pork was on the menu 4 times in one week! the hotel did not let you "reserve" a sunbed by the pool with towels etc which is a plus but you need to be down early as it was not the amount of sunbeds but the lack of space to put them.
Very close(little cut through by the pool) to the small rocky beach which was very pleasant. Entertainment was more for the older person but its so near to Buggibba we went into town most evenings (beer cheaper in town too) on the whole a very nice holiday, friendly staff, hiya to Alberto our waiter.
Mealtimes can be busy so we varied our time to suit so we did not have to wait as we were told to wait in the bar area as our "section A" was full even though there were many tables available in other "zones"
Would I recommend this hotel yes, is it 4 star, no more like 3 but we hope to return there in September so it cant be that bad eh?
Ok the hotel is a little basic room wise but we didnt stay in it much, it was clean and the maid sevice good and ooo lovely white fluffy towels clean everyday.
The shower was a bit hit and miss and the lighting in the room poor, teeny tiny balcony Room 877 8th floor Which had dodgy looking fittings.
The food was more than adequate and varied even though pork was on the menu 4 times in one week! the hotel did not let you "reserve" a sunbed by the pool with towels etc which is a plus but you need to be down early as it was not the amount of sunbeds but the lack of space to put them.
Very close(little cut through by the pool) to the small rocky beach which was very pleasant. Entertainment was more for the older person but its so near to Buggibba we went into town most evenings (beer cheaper in town too) on the whole a very nice holiday, friendly staff, hiya to Alberto our waiter.
Mealtimes can be busy so we varied our time to suit so we did not have to wait as we were told to wait in the bar area as our "section A" was full even though there were many tables available in other "zones"
Would I recommend this hotel yes, is it 4 star, no more like 3 but we hope to return there in September so it cant be that bad eh?
Travel operator: mercurydirect
Recommended
18 years ago
Wery pleasant hotel, friendly well run and clean, as was the pool area.
We would certainly go back again.
The entertainment could do with updating for families as well as couples, a bit more on the modern side is needed.
We would certainly go back again.
The entertainment could do with updating for families as well as couples, a bit more on the modern side is needed.
Travel operator: choice holidays
Recommended
18 years 1 month ago
This is a great hotel, being vegetarians food is always a bit hit and miss for us, but on our first visit to the restaurant checked out the menu, to find there were at least 3 if not 4 vegetarian options every day, for the evening meal. All we had to do was ask our waiter (Jesmond who was great and a huge football supporter of Juventus) for which ever option we required and within 5 minutes the meal was ready, and we were then able to visit the buffet and top up with salads etc. The desserts were to die for.
The Hotel location is very good it made a fantastic base for exploring the whole Island as there is a bus station less than half a mile up the road. There is so much to see and do on Malta I personally would not go all inclusive at this hotel as it would restrict where you were going, and what you wanted to do.
The staff at the hotel very helpful, and cleanliness 5 star couldn't fault it. Was just a little disappointed that we didn't get any sunshine in our room but we were not in it long enough to worry about it. Could have paid extra for a seaview which would have been in full sunshine from dawn to possibly 3.00 pm to 4.00 pm but didn't think it was worth paying extra for. No noise at night as our room overlooked the courtyard whereas those with a seaview would have the main road noise.
Entertainment is more for the older generation but this is Malta not Majorca, for that reason alone I think the entertainment provided was very good. The hotel has its own disco which is only open Fridays and Saturdays, this also is very good. You can also use the facilities of the Suncrest Hotel right next door which also has its own disco.
The Hotel location is very good it made a fantastic base for exploring the whole Island as there is a bus station less than half a mile up the road. There is so much to see and do on Malta I personally would not go all inclusive at this hotel as it would restrict where you were going, and what you wanted to do.
The staff at the hotel very helpful, and cleanliness 5 star couldn't fault it. Was just a little disappointed that we didn't get any sunshine in our room but we were not in it long enough to worry about it. Could have paid extra for a seaview which would have been in full sunshine from dawn to possibly 3.00 pm to 4.00 pm but didn't think it was worth paying extra for. No noise at night as our room overlooked the courtyard whereas those with a seaview would have the main road noise.
Entertainment is more for the older generation but this is Malta not Majorca, for that reason alone I think the entertainment provided was very good. The hotel has its own disco which is only open Fridays and Saturdays, this also is very good. You can also use the facilities of the Suncrest Hotel right next door which also has its own disco.
Travel operator: Chevron
Recommended
18 years 1 month ago
My family and I stayed in this hotel on an all inclusive basis for one week.
The hotel and room were kept very clean, although I feel the room could do with a bit of updating.
The balcony was small, but it didn't bother us, as we were out most of the time. The hotel location was lovely, just a short walk to the main bus terminal, where you could get a bus anywhere(the bus system is very good, no need for taxis).
The hotel food was ok, very much geared to older people. Meat and veg and a poor salad counter. The hotel staff were very pleasant and helpful.
The entertainment, for us, was dire. Ok ir you are over 80 years old! When we first arrived, I thought we had come to an old people's home! I am not joking! There is absolutely nothing for the children in the way of entertainment, apart from the pools of course.
I would not visit this hotel again. If you wish for a complete rest, with no children, then this is for you.
The hotel and room were kept very clean, although I feel the room could do with a bit of updating.
The balcony was small, but it didn't bother us, as we were out most of the time. The hotel location was lovely, just a short walk to the main bus terminal, where you could get a bus anywhere(the bus system is very good, no need for taxis).
The hotel food was ok, very much geared to older people. Meat and veg and a poor salad counter. The hotel staff were very pleasant and helpful.
The entertainment, for us, was dire. Ok ir you are over 80 years old! When we first arrived, I thought we had come to an old people's home! I am not joking! There is absolutely nothing for the children in the way of entertainment, apart from the pools of course.
I would not visit this hotel again. If you wish for a complete rest, with no children, then this is for you.
Travel operator: Thomas Coook
18 years 3 months ago
We have stayed in many hotels in Qawra including the
Suncrest hotel next door and found the Qawra palace Hotel very good and value for money.
The rooms are cleaned daily and the staff are very friendly and trustworthy, these points alone puts your mind in good stead for a relaxing holiday.
We stay on half board basis and found the restaurant clean and the waiters helpful. The food was very good with a wide choice of hot and cold meals.
We also hire a car trough Laurence at kwl rent a car, right next door to the hotel he is super.
We enjoy every minute of our holiday in Malta. We have booked again for October 2006 and we know we will have a good holiday.
Suncrest hotel next door and found the Qawra palace Hotel very good and value for money.
The rooms are cleaned daily and the staff are very friendly and trustworthy, these points alone puts your mind in good stead for a relaxing holiday.
We stay on half board basis and found the restaurant clean and the waiters helpful. The food was very good with a wide choice of hot and cold meals.
We also hire a car trough Laurence at kwl rent a car, right next door to the hotel he is super.
We enjoy every minute of our holiday in Malta. We have booked again for October 2006 and we know we will have a good holiday.
Travel operator: My Travel
Recommended
18 years 3 months ago
This review is to defend the "Qawra" against some of the comments of poor cleanliness in the pool area and the comment about "Legionella Pneumoniconium".
I stayed in the "Qawra Palace" in Feb 2005 [1 month], Nov 2005 [1 week] and again in Feb 2006 [1 month]. I returned to Malta again in March 2006 and would have stayed at the "Qawra" again but was unable to get a booking.
Presently, I have two further stays at the "Qawra" booked; this is being written on 19th Aug '06.
Yes, I was told that it did have a "Legionella" problem, [in 2004 I believe], and as a retired engineer who spent the last 13 years of his working life, actively looking for that particular bug in cooling towers, I can assure you that you have probably just stayed at the hotel with one of the best "Legionella" records on the Island!!
The water treatment will now be second to none, and whenever I've been there, I found the indoor pool, [I didn't use the outdoor one], to be very clean.
Don't confuse the smell of water treatment chemicals with muck; and may I say that murkiness of water is not the best way to judge water quality either!
After all, the water in your washbasin or bath gets murky after a bar of soap has been dipped in a couple of times - and then you slop it all over you!! Ugh!!
I enjoyed my stays immensely, I don't concentrate too much on finding fault with the Hotel, I try to get out and enjoy some of the other attractions that Malta has to offer.
I stayed in the "Qawra Palace" in Feb 2005 [1 month], Nov 2005 [1 week] and again in Feb 2006 [1 month]. I returned to Malta again in March 2006 and would have stayed at the "Qawra" again but was unable to get a booking.
Presently, I have two further stays at the "Qawra" booked; this is being written on 19th Aug '06.
Yes, I was told that it did have a "Legionella" problem, [in 2004 I believe], and as a retired engineer who spent the last 13 years of his working life, actively looking for that particular bug in cooling towers, I can assure you that you have probably just stayed at the hotel with one of the best "Legionella" records on the Island!!
The water treatment will now be second to none, and whenever I've been there, I found the indoor pool, [I didn't use the outdoor one], to be very clean.
Don't confuse the smell of water treatment chemicals with muck; and may I say that murkiness of water is not the best way to judge water quality either!
After all, the water in your washbasin or bath gets murky after a bar of soap has been dipped in a couple of times - and then you slop it all over you!! Ugh!!
I enjoyed my stays immensely, I don't concentrate too much on finding fault with the Hotel, I try to get out and enjoy some of the other attractions that Malta has to offer.
Travel operator: Chevron
Recommended
18 years 3 months ago
My advice, if you end up on the first floor with a room with a front door which overlooks the reception SWAP!!! We were woken on our first night by a party checking in late at night, then in the early morning with another checking out! No peace all day as the reception is pretty much busy 24 hours.
The fire alarm went off every night till I ended up ignoring it and sleeping through it. My (older) sister felt protective (bless her!) and kept waking up & going outside and checking to see if this one was a real one or not! It never was but I dread to think what would have happened if one WAS real.
Food was poor to average, outdoor pool was poor, indoor pool better but small. Glad we didn't go peak season when everything would be chocka!
The fire alarm went off every night till I ended up ignoring it and sleeping through it. My (older) sister felt protective (bless her!) and kept waking up & going outside and checking to see if this one was a real one or not! It never was but I dread to think what would have happened if one WAS real.
Food was poor to average, outdoor pool was poor, indoor pool better but small. Glad we didn't go peak season when everything would be chocka!
Travel operator: Thomas Cook
18 years 4 months ago
Our second visit to the hotel on a cheap winter break. The hotel may not be 4 stars but it is very good, situated minutes walk (uphill) from the town center and main bus station (very important in Malta)and just accross the road from the sea.
In winter it is an oasis for OAP, not club 18-30. If you like bingo and ballroom dancing you will be happy. To be really fair the cabaret entertainment was very good, I would like to mention Renato (supporting act to Sherley Basset in Australia), Martin Elvis (best gospel Elvis in Europe award) and Manuel (finalist for Eurovision 2006)....can not grumble.
The bedroom was adequate, TV, fridge, comfy bed, the bathroom was a little small and could do with a face lift. Complaint regarding regarding faulty light was dealt with very quickly (30 mn). The cleaning was immaculate. 5 stars to the chambermaids.
The dinning room is enormous and sectioned into zones, we where in section D and had excellent waiters, a big thank to David, Kevin and a young woman (Dominique?).
The food is typical buffet, it is varied and plentyful as long as you are not vegetarian or muslim (pork 3 times a week!).
If you are looking for a budget winter break in a good hotel with good location and facilities you can not go wrong. Yes the hotel is a little tired, yes the hotel cabaret gets invaded by the locals at the weekend. But value for money it is very good.
Going back next year.
In winter it is an oasis for OAP, not club 18-30. If you like bingo and ballroom dancing you will be happy. To be really fair the cabaret entertainment was very good, I would like to mention Renato (supporting act to Sherley Basset in Australia), Martin Elvis (best gospel Elvis in Europe award) and Manuel (finalist for Eurovision 2006)....can not grumble.
The bedroom was adequate, TV, fridge, comfy bed, the bathroom was a little small and could do with a face lift. Complaint regarding regarding faulty light was dealt with very quickly (30 mn). The cleaning was immaculate. 5 stars to the chambermaids.
The dinning room is enormous and sectioned into zones, we where in section D and had excellent waiters, a big thank to David, Kevin and a young woman (Dominique?).
The food is typical buffet, it is varied and plentyful as long as you are not vegetarian or muslim (pork 3 times a week!).
If you are looking for a budget winter break in a good hotel with good location and facilities you can not go wrong. Yes the hotel is a little tired, yes the hotel cabaret gets invaded by the locals at the weekend. But value for money it is very good.
Going back next year.
Travel operator: first choice
Recommended
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