Image of Flamingo Oasis Hotel

Flamingo Oasis Hotel

9 of 133 hotels in Benidorm

4 out of 5 from 223 reviews
4 stars
Avinguda del Doctor Severo Ochoa, 3, 03500 Benidorm, Spain
This hotel is geared towards the whole family, with plenty for everyone to enjoy including the large pool gym, Jacuzzi, sauna, tennis and darts. Lots of children’s activities are held during the day. All guest rooms have a balcony or terrace area, and disabled rooms are available on request when booking.

223 Reviews

Traveller Rating

  • Excellent
    81
  • Very Good
    85
  • Good
    23
  • Average
    5
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Katy
16 years 7 months ago
Visited this hotel last week of September.

Was quite impressed with reception area, pleasant welcome, friendly staff. My request of a low floor was upheld and we were placed on the second floor. After waiting what almost seemed an eternity for the lift we entered our room. It was clean, decor slightly dated, huge hole in bathroom wall, torn ripped sheets, 1940's metal antiquated cot for the baby, rubbish shower head water went in all directions rather than over your body. Nice view of pool. Wobbly balcony. Drawing all over the walls.

The hotel is fairly large inside lots of seating areas, separate piano bar for adults only, a cafe style bar, and the restaurant and cabaret room downstairs.

Food in restaurant is just ok, I was expecting Claridges after some of the reviews I read. Fatty roast beef on sunday, oily vegtables, good choice of salads, cold meats, pastas, you could always manage to find "something" to eat I suppose. Typical fake gateauxs stuffed with blaumange. Plus point loads of fresh fruit. No kids menu, that finished end of August according to the staff as it was winter. One day they had sausage rolls well you would have thought it was the last supper, people were actually fighting over cold undercooked sausage rolls they were piling them high. I enjoyed breakfast the most, good choice of pastries, well cooked sausages and eggs, bacon more fat than meat. Lunch was just mainly yesterdays dinner recycled with the odd strange thing thrown in. Was a bit miffed it wasn't waiter service for drinks at the restaurant, you had to get them yourselves, I have never had to do that at a 4* inclusive before. Restaurant staff were mostly ok, the male waitors were friendly, some of the females not as friendly. Got told off for taking buggy in the restaurant, even though there were other buggys in there, my child was tired and wanted a nap.

The pool area, plenty of beds, the lifeguard threatened my partner when he wore a t-shirt in the pool, he has very very fair skin, he told us infront of my 5 year old to get the **** out of hotel. Others had similar problems too with him. Complained to management, he was as much good as a chocolate teapot, boasting about his excellent trip advisor reviews - NOT!!, he also told us to leave if we didn't like it. Also the poolside bar was closed even though advertised in brochure, asked the manager he said it shut it as he was throwing too much food away, not our problem though!!.

Drinks were watered down, the vodka tasted extremely unusual. Beer on tap was fine though. Entertainment was ok.

We had a heavy rain storm one day, the downstairs roof leaked virtually everywhere, there were towels and buckets everywhere. The lift to the restaurant was rendered out of action as there was a waterfall pouring through it, if you were in a wheelchair you were stuffed.

The lifts again took a lifetime at busy times to get down to the restaurant, esp if you are on a low floor. It is easier to go up to get down sometime.

I'm sorry I can't be give a better report, but I wanted to be honest. I'm not ashamed to say I will not be returning, I wanted to give this place a chance, but I feel for over £500 per person it was a very poor show. Hopefully renovations will be done over the winter. I feel this hotel's downfall is that it has become a sucess of it's popularity and they are becoming slack. There were a lot of unhappy people. Hopefully the more people that complain, they will improve the hotel and make it better for others.
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Travel operator: Thomson

Max Aitken
16 years 9 months ago
Recently returned from very good holiday at the Flamingo Oasis Hotel.

On arriving at hotel got good impression, the rooms are very large with a large balcony (I was on the 15th floor)and there is a bath showerroom 2sinks and a bidi in the bathroom.

The pool area was very busy but we did not partake in the reserving of sunbeds as others did we did our sunbathing on the rooftop terrace which was great and adults only with a handy bar, a small pool and great view of Benidorm.

All inclusive was great it was first time that I had gone all inclusive in hotel and it worked very well not needing to get money out every time that we went to bar definately speeds up bar service and even when there were ques they cleared quickly. The choice of All inclusive drinks were good sanmiguel, local vodka, baileys, malibu, and they alternated the cocktail each day. Also available were milkshakes and icelollies and range of softdrinks. Most of the day you could also help yourself to snacks.
Meals seemed to have a good choice and quality also.

I thought entertainment was very good at the hotel also although main entertainment was only for couple of hours in the evening between 10-12 with bingo at 9.30. A mixture of the entertainment team and outside acts such as hypnotist, Michael Jackson impersonater and couple of acrobats. There was a week one and week two for the entertainment which was good for us as it was a 2 week holiday and meant that the entermainment was not repeated for us.

There was also daily activities such as watervolleyball waterpolo and football the ones I took part in which were well organised.

There were only a few small minus parts of hotel, the piano room was always nearly empty possibly due to couple of leaks, the uncomfy seats or the fact noone played the piano.

The lifts as others have put in reviews were a sore point, at the start of the holiday we would go up to room from pool and make our way down for dinner after 7 but the lifts at that time were packed waiting about 10mins to get in one so we decided to get dressed and go down early just after 6 which meant lifts were quieter, there were 6 lifts a couple were 13 capacity but the rest were 8 capacity and these ones were very small and the air conditioning did not seem to work most of the time it sometimes felt like a sauna with you clothes on!

But these bad points did not distract me from the fact that I think it was the best 4 star hotel I have stayed in on a holiday and would recommend it to anyone intending to visit
Benidorm.
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Travel operator: thomas cook

Recommended
Mrs Traynor
16 years 9 months ago
Have just returned from a 10 night stay at the Flamingo Oasis, would not return to this hotel for several reasons:
1: Choice of food very very poor, food was definitely recycled each night in different sauce, their chinese themed night consisted of prawn crackers, beef stroganoff?-not chinese, 2 different choices of rice and chinese style potato-a baked potato!

2: My sister-in-law was in a small scooter(small motorised wheelchair) as she is unable to walk, and was taken out of the restaurant, by the manager, on our 1st day there and told she could not use this in the hotel, but could hire a much bigger one that she would have to pay for and would have been unable to use unable to use from reception.

3: After requesting a low floor was put on the 18th floor, but after requesting a lower floor found staff very accommodating and offered to move us to the lowest floor possible in a couple of days, was then given a room on the 9th floor with a patio door that did not lock and large hole at the top of the wall all the way round the room as if someone had removed cornicing and removed half the wall with it, you could see into the bathroom from the bedroom.

It took 4 days, 2 once I put in written complaint to the Hotel Manager to fix, we were out of our room for 2 days(we were able to return at night)due to mess and they had no more rooms to put us in.

4: The pool is far too small for the hotel, although they do have 2 very good lifeguards on duty at all times.

5: Lifts are a bit of a problem, there are 6, but they are quite small, especially if you have luggage, buggy, etc.

6: There are a couple of good points about the hotel that I should point out, hotel is very very clean and foyer and hotel front are very nice, rooms are also a very good size, but would not return to this hotel due to the problems we encountered.
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Travel operator: thomson

The Fitzgibbons
16 years 9 months ago
This was a second visit - we last came here in 2004. The hotel is still very good, public areas large & spacious and very clean although starting to look a little careworn in places probably due to the sheer numbers of people who holiday here.

It was very busy at this time of year - the hotel holds about 2000 people at its maxmimum and the pool is really not big enough. The scrum to get a sunbed at 8.30 in the morning when the guards give the go ahead has to be seen to be believed. Also to get a table outside in the evening was also a nightmare as you had to queue until the guard was ready to let everyone go then you had to run. Even the cleaners & bar staff used to watch everyone and laugh - embarrasing!!

The hotel seemed far less
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Travel operator: Portland

Recommended
Smith
16 years 9 months ago
The Hotel was very busy. As mentioned in other reports the race for the sunbeds in a morning had to be seen to be believed. The Food was quite good although the breakfast could have been better. We requested low floors when booking but were given 21st floor even though I e-mailed the hotel direct about 6 times with this request. We did get moved after complaining, to the 7th floor. I didn,t find the hotel staff over friendly. The entertainment team worked really hard, we were unable to get seats but our children watched the entertainment most nights and really enjoyed it. The location of the hotel was ok, about a 10-15 minute walk to the beach.
I think we would return to this hotel because our children really enjoyed it. Although my Daughter left her mobile phone in her room and after e-mailing the hotel about 7 times so far no response.
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Travel operator: Alpha Rooms

Recommended
Cameron
16 years 9 months ago
This is the first time i have been abroad, it was the best experiance and i would love to go to the same hotel again.
the food was ok but i think you need to have a taste for spanish food i have never been abroad before so i didnt know what it was like!
the hotel location was awsome was the best view i have seen. you have a full view of benidorm!
the hotel staff was amazing helped you whenever you wanted and the security was always nice.
the entertainment was awsome for the children and for the teenagers and the adults had some shows for them only but teenagers could watch them two if the adults could say so.
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Travel operator: tomson

Recommended
Gordon And June
16 years 9 months ago
lovely friendly ,but busy hotel. good points /food ,drinks,staff,rooms,adult pool and bar area on rooftop ,and clean.Bad points /lifts,and the worst bit is the pool area,it was absolutely mobbed ,ill tell you,if i had come with children i wouldnt have been very chuffed, there was just no room at all,everyone crammed in ,that certainly wasnt a relaxing experience.thank god for the rooftop pool it was like a sanctuary.i used to lie up there sipping a cool drink quietly reading a book feeling sorry for the masses below.Its obvious theres just not enough room ,they would be better buying the adjacent waste ground and building a proper pool and garden area so everyone can relax. anyway we had a great time.were going to the gran bali next week so we will update you on that one.
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Travel operator: globespan

Recommended
Suzanne Gilmour
16 years 10 months ago
Just returned from the Flamingo Oasis this has got to be one of the best all inclusive hotels we have stayed in,

The hotel was spotless, the rooms are large and very clean. Staff could not be anymore helpful.

The food was great I am a fussy eater and must admit never struggled to find something I liked. Food always hot and staff always cleaning tables and bringing fresh food out.

Hotel was about a 10minute walk from the beach with shops all the way down, I would rather be a short walk than be in the centre.

I could not fault the hotel staff, they were brilliant always on the go making sure everything was perfect.

The entertainment staff were great, they work long hours keeping the guest entertained during the day they were always activitys for the adults and the kids in the evening it started with the kids mini disco then there were shows on for the adults at 10pm grease, mama mia, starlight express and many more then at 11pm there was comedians, singers I must admit they were great.

Most of the rooms face the pool where they have there entertainment and night so you can sit on your balcony and watch them as we have a 8 month old son we done this alot.

I don't normally go back to the same place twice but would go back to the Flamingo Oasis if returning to Benidorm.

As we were on the 22nd floor we had to get the lift, the lifts were busy but you just had to be patient, it wouldnt put me off going back.

Overall I think this is a fab hotel, Read danny _h travelled 04 2007 it's spot on.
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Travel operator: thomas cook

Recommended
16 years 10 months ago
Great hotel. We have been to Benidorm loads of times but this has been the best hotel we have stayed in.

All areas are kept really clean at all times.

Food is excellent. Great choice at every meal.

Location is only a short walk from the busy areas but quiet enough to get a good nights sleep. We had both a mountain and sea view

Hotel staff were mostly great. A couple of grumpy faces but most were really friendly.

Entertainment was good for a Benidorm hotel. I have usually found that entertainment is rubbish in Benidorm hotels as the resort has so many good acts. My daughter was delighted that her favourite in Benidorm Rose Peters was an act at the hotel

I would highly recommend the Flamingo Oasis and will be back again at the end of this year.
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Travel operator: Thomson

Recommended
John
16 years 10 months ago
Wanted - 2 weeks low hassle family holiday for heavily pregnant wife and 4yr old daughter
Got - What I wanted and much more.

My wife was 7 months pregnant and my daughter was 4 and half years old and very active!! I wanted a decent family holiday with little hassle and I got this and much more from this hotel!!
I am an Electrical Engineer within industry so I know a well run ship when I see one and this place looked like it was ran with a british influence. You could tell by the attitude to health and safety by the maintenance staff which was a big give away to me. The right equipment used in the correct manner! Hotel just oozed prfessionalism!

I was very impressed when i first saw the hotel and I was immensly impressed when I left 2 weeks later. I could waffle on about all aspects but for those who are looking for a quality hotel with excellent facillities to keep all the family members happy every day then stop looking and start booking at this hotel!!

The whole place (very big) had a proffessionally ran feel to it. The reception staff spoke perfect English and were falling over themselves (in a proffessional manner) to help you with anything at all. The location of the hotel was 10 mins away from the beach up a main road with lots of shops to break up the journey.

The entrance was a sight for sore eyes when the coach eventually dropped us off 1 hour after landing. It had a horseshoe shaped driveway with a water fall down the side of the entrance building. The hotel comprises of two buildings. The entrance building and the tower block (24 floors with 16 rooms).

13 rooms face due south towards the beach and 3 rooms face west towards the stunning sierra's. I was in room 15 (middle of west facing) and at first I was dissapointed to not have a sea facing room but this was to be a major blessing! You get the sun on the evening so your balcony time is exquisite with a 9pm sunset behind the 'Giants Head' mountain (5000 feet high). This kept the room cool during the day and more importantly kept the room quiet from the speakers on the front of the North facing poolside stage which blasted out the shows from 8pm onwards. This noise might prove annoying with small kids trying to sleep.
I strongly suggest you email the reception and request one of these 72 rooms if you would appreciate the peace and quiet.
The rooms had A/C with a typical room thermostat to set the temp. BBC1, CNN, sky news and movies 24 gave you connection with England and the current events.

The lifts seemed to cause issues if you were above the 8th floor and I hardly suffered on the 6th. Its best to avoid using the lifts at the restaurant opening hours. Its easier if you leave it an hour and then use the lifts. The restaurant has quietened by then and is easier to negotiate with full plates of food.

The restaurant/buffee area (again huge) ran like a sewing machine and the staff were extreamly efficient in such a way that you hardly noticed they were there. The restaurant manager would greet you at the door and immediately allocate another member of staff to guide you to a freshly laid table. If you had a baby and required a baby chair then it was already waiting for you at the table!!

The food selection was excellent for salads, hot food, deserts, kids food, cooked breakfasts and continental. Loads of fresh fruit all day every day and no sign of ANY recycled food from 2 days ago!!

The pool area was superb and the entertainment people did their best. LOL. to paint the picture, at butlins you have Red Coats, here you have the yellow T-Shirts. They were a small am-dram group with 2 or 3 trained performers and the rest just dancing by numbers. At first they are cringeworthy but I must admit after a few days you enjoy their company and I missed them when I left with the (very) catchy 'Flah-ming-oh Oh-ass-siss' song in my head!!

There was ALWAYS a lifeguard on duty, sometimes 2, and they were very vigilant!! Plenty of space to slip in a sun lounger during the day which were stacked away by the pool staff by 6pm ready for the tables and chairs to be placed around the stage for the evening shows (think pantomine with overdubbing, bless 'em!!). There are 2 hour slots for 3 age range children's entertainment. Thompson have Kidzone and Thomas Cook had Kids World. Both next door to each other on the pool side next to the play area. Kidzone was on 11-1 for up to 5yr olds. 1-3 for mid aged kids and 3-5pm for older (10ish) kids. That ran Sun-Wed and Friday (missing out Thurs and Sat). There was also evening activities from 7:30 till 9:30 on Mondays, Wednesdays and Fridays (absolute godsends!!!!).

In short I did not regret the cost of this hotel once. In fact I was very glad I paid the extra
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Travel operator: thompson

Recommended

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