Firstly the very friendly staff, secondly the location and thirdly because of the food.
The staff remain the same very friendly and helpful people. Right down from the Director to the chamber maids who make you feel like you're receiving personal attention instead of just being another client. It's quite staggering that some can remember your Christian name from 2 years ago without looking it up on a passport. I emailed the hotel and asked for a specific room on the top floor and my request was fulfilled.
The location of the hotel is perfect for us by being situated away from the hub of the main noise coming from the popular and rowdy bars and being on the fringe of the Sierra Helada National park.
It's ideal for us because we try and spend some time away from Benidorm walking in the countryside which is literally at the end of Levante beach where you can admire the fantastic views overlooking the town and the coastline in general.
The hotel continues to maintain the high standards of cleaning with antibacterial gel dispensers located either side of the entrance into the restaurant and I did notice a couple of certificates awarded to the Regente. One in 2011 for implementing a programme of health and hygiene which covers food preparation/hygiene and water standards and one for 2012 stating the hotel is adhering to the rulings from HOSBEC regarding food hygiene and water standards.
The food is hot, varied and well presented and there is usually something that everyone can find to eat. The breakfast consists of a variety of cereals, porridge, toast, juices followed by a full English breakfast including black pudding. In addition there is cheese and ham, jam, marmalade and honey for those who like a continental type breakfast.
However, I have to say whilst I appreciate that kiddies like burgers and fishcakes sometimes I had difficulty finding something to suit my taste and I had to rely on the salad display.
The rest of the time the deserts are boring and repetitive. This may seem a trivial point, but my hubby doesn't eat jelly, caramel, blancmange and sickly synthetic cream filled cakes.
Whilst the rooms are basic, they are spotlessly clean, but the walls are paper thin so whether you have some sleep or not all depends on how considerate your next door neighbours are.
Fridges can be hired for 4 euros a day and hairdryers can be hired from the reception desk where you pay a deposit and get the deposit back on the return of the dryer.
The entertainment remains the same, starting off with a couple of games of free bingo, followed by a quiz and various artists performing every night and then karaoke. Some of the artists were average and watchable and others are with the same old jokes from four years ago but again you have to put this into perspective when other hotels have the same resident duo or trio every night without any other variations.
All inclusive is not really my cup of tea and I don't think the hotel is gaining any merits by offering as snacks a plastic plateful of crisps or the most bland cheese and ham sandwich imaginable. For 12 euros a day to upgrade to All Inclusive and based on what you drink, whether it be coffee, soft drinks, beer or local spirits, it won't take long to notch up 12 euros if you were paying for your drinks separately. However, the queue at the bar at certain times was frustrating to say the least, especially if you just want a bottle of water, and again I would put that down to the cut-backs on the amount of bar staff available.
In conclusion, we had a great week at the Regente. It is a basic, clean hotel and therefore this is reflected in the prices. We were fortunate to have considerate people next to us and if I have to be disappointed with anything it has to be the food.
But if I had to rate the staff at the Regente, they all would be awarded 5 stars and personally I think this is an important factor and what makes the same customers return year after year as they certainly don't return for the 'luxury' element.
The jury is still out on whether I would return to this hotel in the future and it all depends on any future reviews regarding the food.
This was our third visit and we enjoyed our stay as usual. The food was average and as expected for a 3* hotel.
Rooms are kept clean and tidy with fresh towels every day.
Entertainment: Free Bingo at 8.30pm, followed by either a quiz, then one or two acts which were good and some nights karaoke!
New years eve: Canapes and cocktals in the bar, dinner at 8pm which had mixed opinions from guests, nothing special but IMO was fine. Entertainment: at 10pm Joey Legend, followed by David from Words and Music, ending with a disco at 3am.
You can upgrade to AI from 8euros pp per night.
Guests were mainly in the mature age group with a couple of families with young children who complained at the lack of some childrens' entertainment but in the winter months the Regente and most other hotels are more geared up to adults.
Travel operator: First Choice
PS. Regarding the stomach bug - some people were ill for a day or two, me included, it's very strange as most guests had no problems.
Travel operator: Thomson
We flew from Leeds and Bradford with Jet 2 and used the online check in service so we only had to drop bags. It was easy to do and so much quicker.
I was disappointed to see that Greggs has closed, as it was the only reasonable place to grab a snack, everywhere else in the airport is so expensive.
Arrived at Alicante 20 minutes early and David Guttridge from Prestige tours was waiting for us, we had the whole mini bus for the 4 of us so plenty space.
We got to the Regente about 2pm and were allocated room 312 facing the pool. (We had requested a low pool facing room) It had 2 single beds and bunk beds, not masses of room but bigger that the Dalmatas last year, and spotlessly clean too.
Travel operator: Jet 2 and Travel Republic
Travel operator: thomson
Bar prices were much the same as outside bars; all staff extremely pleasant. Location of hotel was (for us) excellent; away from the main drag in a quieter area.
Entertainment? Well, not a lot I can say but it certainly wasn't to our taste. Elvis and Neil Diamond impressionists, reptile show, Polynessian dancers! Think maybe it was aimed at the older guests.
Would we go to this hotel again: most definitely. Couldn't fault it at all.
Travel operator: Portland
Travel operator: DIY
No problems at check in, all carried out very quickly. Rooms are basic but adequate and have tv and room safe. Tv remote available from reception for a deposit of
Travel operator: Portland
Travel operator: DIY
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