Upon arriving at the hotel, the entrance is really lovely and booking in was quick and easy, the staff being very professional and polite.

HOTEL FOOD
We stayed for 2 nights from Thursday and came home today. We were there in time for Thursday lunch which wasn't that great to be honest. Thursday evening meals were awful, no variety as such, you couldn't put a meal together, too many fish dishes. My mum who is allergic to fish was really disappointed as every starter was fish (as it was on the 4 meals we ate in there). The main meals were two dishes of fish. Thursday night was turkey in this jelly stuff and two fish dishes all swimming in a lot of fat.
Breakfasts were nice but DO NOT EAT THE SAUSAGES, they fry them in a fryer and therefore the middle is RAW. I told the chef about it and even though she agreed they were not taken away.

HOTEL ROOMS
The rooms were okay, the bathroom very small that you can't fit on the toilet properly as the sink shelf is right in the way so it was rather awkward. Nice white clean towels though. Shelf needs to be put up in the bathroom so you can put your products on it for ease. Needs a socket near to the mirror so you can do your hair in front of it. Had to unplug the fridge whilst my sister and I did our hair.

The hotel walls are extremely thin and you can hear everything in the next room. It's best to get a top floor as the continuous scraping of the chairs above and to the side of you and the closing and opening of the wardrobes is VERY loud. You can even hear people if they are just walking around in their room with soft shoes on.

HOTEL LOCATION
The hotel is up a hill but I knew this before booking up and you can get free bus tickets from reception to take you into town.

THE POOL
Really lovely, very cold though, outside area nice and clean.

ENTERTAINMENT
Cannot comment on this as we didn't see any as we were doing other stuff.

This hotel was very nice and my fussy kids foung somthing at EVERY meal

This is a lovely hotel with an impressive reception area,nice rooms,not huge, but everything there and spotlessly clean.The rooms were cleaned each day and beds made.
The location is slightly out of town which suited us and we walked down(and up)each day and the "hills" are not a problem to anyone with a reasonable fitness level(15 minutes walk).Reception will give free bus tickets to town if needed.
The meals were nice with a variety each day .Our fussy kids found something at each meal.
The entertainment is geared for Spanish guests but they did have some good shows(we saw Snakes of Fire!!!). There are some good family bars 10 minutes walk away.I would recommend this hotel and would visit again.

We went on a couples holiday and were impressed with this hotel as was quite cheap. The rooms were average size, air conditioned and cleaned every day. This is also popular hotel for the spanish. No trouble getting a sunbed at anytime of the day which was great. Hotel food was ok enjoyed breakfast as huge selection however dinners were a bit repetitive. The only fault was the location was up steep incline so taxis were a must at the end of the night. Love Benidorm though there is something for everyone. Would go back to this hotel

The hotel was great. Except the entertainment was poor, Benidorm was a dump!
I must say the beaches were good, so was Mudomar.

We will never return.

On 5/1/06 we had a look on the easy jet site to see if there was a 4/5 day 'cheapie' for the following week in Benidorm. Within 10 minutes I'd found and booked a short break (10-14th Jan 06) for

After reading several reviews of this hotel on many sites I was expecting a good quality 4 star hotel at the top of a small incline. What I actually found was a very average 3 star hotel up a very steep hill. We are neither disabled nor elderly and found the hill to be an absolute nightmare. There are even 10 steps or a steep slope up to the reception of the hotel.

Because of the hotel's position it does not get any sun on the pool area until the afternoon, despite this people were still claiming their sunbeds at 8am. This may have been because they were woken at 7.50 am by the sound of JCB diggers drilling in to the mountain behind the hotel. This went on every day except Sunday until about 5 pm.

The hotel reception is large with a few chairs in each corner, the reception staff were friendly and helpful although there was no porter available to help with the bags either on our arrival or departure. This was very inconvenient considering we had 3 bags and a toddler in a pushchair.

There are 3 small lifts that only hold 4 people, these serve 9 floors with 30 rooms per floor. They are incredibly slow especially during meal times, trying to get an empty lift during these times is practically impossible unless you walk down to reception and commandeer a lift there. I had to do this on 3 occasions after waiting for 10 minutes for a lift with enough room in for 2 adults and a push chair.

The rooms themselves are a fair size with black out blinds and air conditioning. The air con is a bit noisy on the highest setting and ours dripped water on to the floor after it had been on for about an hour. Judging by the markings on the wall this had been going on for some time. We reported it to reception but it was not fixed during our stay.

A mini bar is provided but the drinks are a bit pricey

The hotel was good but the food was terrible from the reports earlier I expected a lot better. I dont know if it is still the same same chef but it was the same thing every night and was that bad we ate out most of the time.

The staff in the dining room room and behind the bars were not freindly, the ones on the desk and the cleaners were very friendly,the overall verdict of our party was we would never stay at this hotel again.

Booked 2 rooms half board with Wintersunshine holidays
and flight with BMI.

Hotel very clean rooms also very clean and tidy (rooms cleaned every day}. reception staff very helpful we booked a hire car through Sol-mar at the airport that was also star service.

Food at hotel very good and something different each night also which I have not seen before a person checking temp of all the food every 20 mins so you know the food you are getting is to a good standard.

Location of hotel is up a sleep hill out of town but many bars on the way up or down to the centre .there is a local bus service every 30 mins tickets free from reception.
hotel pools.

Outside pool is being done up but looks to be finished soon.

Inside pool great temp ok beds and seating inside next to pool very clean and tidy {you must wear a swim hat in pool which can be brought from reception for 3e}

On arrival we were very impressed by the size and scale of the entrance to the hotel. Before we were even booked in, the staff took our cases and politely ushered us into the restaurant before it closed, so that we could have an evening meal. The restaurant was splendid, so was the food.

Our room was adequate, cleaned each day and was well furnished. We did have to ask for extra pillows (which were there within an hour). The "power shower" certainly woke us up in the mornings, but we could relax in a deep hot bath each evening. Toiletries (soap, shampoo, gel, combs etc)were provided on a regular basis.

There was a lovely view from the balcony. The outdoor pool was being repaired whilst we were there and was not in use (which was a disapointment to my child - even though it would have been too cold for us to use), but the indoor pool was open, was clean and warm - remember to buy swimming hats from reception for the indoor pool.

The reception staff were always very polite and helpful.

Although the hotel is on a steep hill, there is a free bus service into Benidorm town, but we found that we could easliy climb the hill at a leisurely pace and the exercise did us all a power of good.

There was building work taking place behind the hotel, but this did not affect the quality of our holiday.

We would certainly return to the Palm Beach!!!