Travel operator: Holiday Nights/Ryanair
Travel operator: cosmos
Travel operator: Winter Sunshine Holidays
We arrived to find no entertainment and no restaurant open.
The apartment was dirty. The TV didn't work. The towels & sheets were never changed in the 10 days we were there, despite many requests. The central heating was on full blast although the temperature was very high for February and we were roasting. We got little sleep due to local dogs barking all night.
As we were spending all our time in the hotel next door, owned by same group, I asked about moving to there and paying for all-inclusive. I was told that this would be fine. We went to pay and was told that although all the price lists said the first child would be free, we would have to pay for her. I paid up in order to try to salvage the holiday.
We were given all-inclusive cards, but no change of hotel! "Ask tomorrow" I was told. Asked the next day - same again. To cut a long story short our holiday was spent climbing hills between hotels and looking for our child who when with her friends was in the hotel as there was nothing to do except swim at our apartments and we certainly didn't weant to be in that apartment for long.
Even the Rock Gardens Hotel was nothing to shout about, dark, dismal and dingy - the entertainment room smells of cat pee.
Even the 'free trip' we booked with the hotel went wrong as we were not given the neccessary tickets and we were dissapoinmted once more.
We were offered a move on day 7 of 10 to Finistrat! I didn't feel up to packing and moving so far.
This was the worst holiday I've ever had. (we've been to Benidorm 20+ times and always loved it, but this didn't seem like Benidorm)
Travel operator: Med Hotels
The apartments were basic we used it for sleeping only everything was clean. A bonus was the heated indoor pool, it was hot, and hot tub,weather was brilliant for this time of the year so that helped. We paid just over
Travel operator: own booking
I didn't like the hill much but the staff there were really friendly I would definitely go here agin in fact I'm going there for my birthday and I can't wait.
Travel operator: thomson
Hotel is up a steep incline not good for the aged.
Found the hotel staff not very friendly and the bar man we nicknamed Frank the crank.
No entertainment at all it was all at the main hotel magic rock gardens which were ok.
All in all made the best out of a bad week staying at this place the hotel was much better. This hotel is ok for stag /hen parties. Not for families. I would not return to this apartments again but loved Benidorm itself
Travel operator: Med-in-Land
The cupboard door wouldn't open, it looked like someone was speared through it the flew kicked into it soon after. There was also a smell as though the previous occupants had not washed for days. I even found an toothbrush still in its packet. Their personal hygiene must have been
O F F.
The fridge in our room had also been pulled out from its socket, and the microwave was at the other corner of the room. There was also 250 empty San Miguel bottles, 4 empty bottles of vodka, 6 empty bottles of champagne. I can only assume the person had a drinking problem. When I looked out the window I saw trainers, a frying pan, t-shirts, a dress, a pillow from a couch, countless bottles of beer and much much more.
Travel operator: own
We have stayed there twice and thought the place to be very good. Reception staff very efficient and abrupt as we thought until our second visit when we were recognised then couldn't have done enough for us.
The apartments are very clean and the rules are very strict as 80% is Spanish owned private accomodation.
Pool area very good and clean,no bar facilities which is a bonus but could use hotel next door.
We have been to numerous hotels in Benidorm but would make this apartments my destination should I visit again.
NOT RECOMMENDED FOR THE ELDERLY OR DISABLED DUE TO LOCATION UP HILL..not for young groups either.
Travel operator: THOMSONS
Travel operator: thompsons
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