I think all rooms are no smoking,but as smoking is something of an Olympic sport in Spain this led to people smoking on balcony's.(so much so that it was unpleasant to sit on your own balcony).
The beds could at best be described as very firm, mine was harder than Mr T!
The maid service in our room was exceptional, and after reading other reviews I think this is the case throughout the hotel.
The food was plentiful and reasonably varied, my only moan would be that it was not always hot.(there are microwaves dotted around the restaurant).
Dogs are allowed in the hotel, and as quite a large proportion of the guests were Spanish they brought there pets. This was a little strange at first but they were never a problem.(no they don`t go in the pool area or the dinning hall).
If you are on a budget and want a clean, quite hotel and don`t mind a bit of a walk (up hill) then this is a very good hotel.
Travel operator: Thompsons
The food was varied, plentiful and hot, I don't know what people are complaining about you are in Spain after all, although if you are vegetarian you might get a little fed up with the salads. The hotel is in a great location, right on the beach and there are many little coves along the beach to visit if you want to find a quieter place, the sea is great and very clean. Hotel entertainment quite poor and didn't start until 10.00pm with a kids mini disco, main entertainment started at 11.00pm, not worth waiting for. Cap Salou is quiet with a handful of bars and restaurants. Mikeys and the Crows Nest both had a good atmosphere and there is a small fun fair for younger children in the resort center. It's easy to get around by bus into most of the resorts. We visited Portaventura, paid for 1 day and got an extra day free from the Thomas Cook rep. You do have to queue rather a long time for the bigger rides, probably not suitable for children under 10 as there are not many rides they can go on.
Travel operator: Thomas Cook
Travel operator: independant
Travel operator: first choice
Travel operator: thomas cook
The Pool Area is lovely but if you want a Sunbed you have to be up by 8.30am to get your chairs is place as the Sunbeds don't get unlocked until 10.00am. This is a pain really, I think the beds should be put out each morning and each room should be allocated as many beds as their are people. I would recommend that you get a spot next to the roadside as this area has the sun all day long, on the opposite side the sun's only out until 4.30pm.
The Entertainment on a Evening is terrible, we didn't see one good performance during our stay.
The food was very repetitive, the same most days, by the end of the 2 weeks I was sick of Pasta and Salad.
The Bar wasn't too badly priced for a Brandy & Coke and 2 Cokes it was 8 Euros on a par with most of the other bars in the resort.
The shop in the hotel is very reasonable and the little chap was very friendly, we bought Airbeds for 3 Euros and a Parasol for 7 Euros (we used this around the Pool and on the Beach) as it does get very hot in the Afternoon.
The Rooms are on the small side but as you're only sleeping there it's not too bad. The maids came in most days but really apart from making the beds I don't think she does very much more as our floor was never swept in our 2 weeks stay. If you want fresh towels you have to leave the old ones in the bath. We hire a Safe 46 Euros for 2 weeks but you do get 10 Euros back.
The Reception staff are very friendly, but some of the bar staff were quiet surly. Elizabeth who works in the Poolside Snack Bar during the day and in the Bar at night is very nice.
Travel operator: Direct Holidays
The location of the Cala Font in Cap Salou is briliant, probably one of the best we saw in the area with a fantastic view of the sea and a small beach literally on it's doorstep but the hotel is set on a very steep slope which can be quite slippy.
There are a few bars and restaurants within walking distance aswell as a play area for children with trampolines, mini go karts and arcade type games which cost 2
Travel operator: Thomson
We had a lovely view over the bays to Salou and the mountains beyond - loads of people would be on the path down to the beach in the evening taking pictures of the view. We could also see a small part of the Cala Font beach. The balcony caught the afternoon/evening sun, but there was often a lot of wind around in the mornings.
We thought the hotel was in a great location - Salou was packed every time we passed through it and the hotels there seemed to be very close to bars, etc. We picked the Cala Font hoping it would be quieter and also because it was next to the beach and certainly think that we picked the right place to stay.
I'd also been a bit worried about the reports of animals being allowed, but again experienced no problems because of this. My 9 year old son was delighted to see lots of dogs - there was one in the room opposite but we hardly heard it.
As most of the other reviews said, the hotel was kept spotlessly clean. There appeared to be a couple of occasions during the day when the stairs, lobby, etc were swept and mopped by an army of cleaners. Our room appeared to be thoroughly cleaned every day, although we always seemed to need to rub the sand off our feet before getting into bed. Towels were changed when we wanted them to be and our couple of requests were dealt with promptly.
We enjoyed the food in the restaurant and mostly had no difficulty in getting a clean table. We usually ate dinner early so never had any problems then, but our breakfast times varied and we had to queue for a minute or two once or twice before being escorted to a clean table. We normally had a bottle of water at dinner 1.50
Travel operator: Thomsons
Travel operator: Direct holidays
We normaly go all inclusive, but decided to give ourselves a little flexibility and chose the half board option. The food in the restaurant is awful, on day 2 of our stay we had to inform the manager that the bread layed out for breakfast was mouldy, he promptly removed the bread but we was offered no appology, the very same day was chicken fillets for evening meal, my husband cut into his to find it raw through the middle.... uncooked meat is a regular occurance, especially when its cooked on the hot plate by the chef for you to watch.
Staff are over worked, there was a daily shortage of coffee cups, glasses and very often food, was not replenished quickly enough leaving people standing around, forming queues. Goodness knows how they will cope in high season. The restaurant staff tend to be lacking in communication skills also. rest of the staff tended to be quite helpful.
The chappy in the gift shop is the happiest man I have ever met, and he's very well priced, we purchased our own parasol for 7 euro rather than pay the guy on the beach 3 each day to hire one.(the sunbeds at the beach are 4 euro each per day, pedalos are 10 euro per hour)he also let us top up the inflatables if they began to deflate.
The entertainment is hopeless, and kids disco starts at 9.30 to 10.00 at night????? And ends at midnight, adult entertainment is watching the kids flake out from exhaustion 1 by 1.
The rooms are spotlessy clean on arrival, however very small, we had 3 single beds pushed together to make one huge bed, a 2 to 3 foot gap and then another bed against the wall, we did not unpack as there is one tiny wardrobe and would not fit 4 peoples clothes in. Not sure about every room but in ours you have to hold lid up on the seat when using the loo because the cistern is in the way and it only lifted part of the way............the list of moaning could go on, but I won't.
If you have already booked I hope you enjoy, if not stay clear, I cried on day 5 to come home, I'v never done that, normally I don't want to leave, I am not a fussy person, but sometimes enough is enough, I would never visit this hotel again even if it was for free.
Travel operator: first choice
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