42 Reviews
Traveller Rating
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Excellent6
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Very Good21
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Good9
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 7 months ago
My Husband and I (31 and 28) returned from a week at this apart-hotel a few days ago.
Overall we had a good holiday. The one bedroom apartment was comfortable, spacious, quite clean and well equiped for self catering although maids only visited our apartment twice in our week there and they don't empty the bins, you have to take rubbish to a room in the stair well yourself.
We had a room on the 3rd floor of 5 and overlooking the pool. We were on the end of the block with a very good sized balcony. Although quite close the railway line this didn't bother us at all (nowhere near as bad as some make out), not as much as the noise at night from very inconsiderate guests hanging around the pool areas after the entertainment had finished. This happened almost every night and kept us up until 2am sometimes.
We found the staff to be very helpful when we needed their assistance and the First Choice reps seem to always be at hand here. We didn't go on any excursions but bought our Port Aventura tickets from the reps which avoided any queueing on arrival (although a this time of year the park was very quite anyway - great!).
We had one lunch by the (rather chilly!) pool which we found to be very good value but didn't eat here at night - too many good restaurants in Salou and we like to get out and about (Barco (sp?) by the north end of the beach comes highly recommended, fantastic paella here).
Generally a good cheap end of season week in the sun. Second time I've been to Salou and I don't think I'd go back again. ou certainly enjoy a nice quite bedroom when you get home though!
Overall we had a good holiday. The one bedroom apartment was comfortable, spacious, quite clean and well equiped for self catering although maids only visited our apartment twice in our week there and they don't empty the bins, you have to take rubbish to a room in the stair well yourself.
We had a room on the 3rd floor of 5 and overlooking the pool. We were on the end of the block with a very good sized balcony. Although quite close the railway line this didn't bother us at all (nowhere near as bad as some make out), not as much as the noise at night from very inconsiderate guests hanging around the pool areas after the entertainment had finished. This happened almost every night and kept us up until 2am sometimes.
We found the staff to be very helpful when we needed their assistance and the First Choice reps seem to always be at hand here. We didn't go on any excursions but bought our Port Aventura tickets from the reps which avoided any queueing on arrival (although a this time of year the park was very quite anyway - great!).
We had one lunch by the (rather chilly!) pool which we found to be very good value but didn't eat here at night - too many good restaurants in Salou and we like to get out and about (Barco (sp?) by the north end of the beach comes highly recommended, fantastic paella here).
Generally a good cheap end of season week in the sun. Second time I've been to Salou and I don't think I'd go back again. ou certainly enjoy a nice quite bedroom when you get home though!
Travel operator: First Choice
18 years 8 months ago
I stayed in the Cye for 2 weeks and I only came back on the 12th of August.
The Cye is a nice apartment to stay in. I stayed on the 3rd floor but it was a bit noisy at night time. The bar closed at 12.00 which I thought was ridiculous.
The entertainment was very disappointing. There was bingo and a quiz every night. There was also something different on every night like a karaoke and a parrot show but it wasn't great.
The holiday reps were very good with the young children. They had a mini disco on every night and a few different games but the entertainment wasn't very good for teenagers or adults. We went out nearly every night.
The food wasn't very nice but there was a great restaraunt about 20 minutes away from the apartments called Chippies and all the food came from England. The food was delicious there.
The swimming pool was a bit small and it was freezing. There was a little pool about 2 foot deep and another one about 4.5 foot deep. There was a beach about 5 minutes away from the apartments.
The waiters were also very nice people with very good english.
The Cye is a nice apartment to stay in. I stayed on the 3rd floor but it was a bit noisy at night time. The bar closed at 12.00 which I thought was ridiculous.
The entertainment was very disappointing. There was bingo and a quiz every night. There was also something different on every night like a karaoke and a parrot show but it wasn't great.
The holiday reps were very good with the young children. They had a mini disco on every night and a few different games but the entertainment wasn't very good for teenagers or adults. We went out nearly every night.
The food wasn't very nice but there was a great restaraunt about 20 minutes away from the apartments called Chippies and all the food came from England. The food was delicious there.
The swimming pool was a bit small and it was freezing. There was a little pool about 2 foot deep and another one about 4.5 foot deep. There was a beach about 5 minutes away from the apartments.
The waiters were also very nice people with very good english.
Travel operator: First Choice
18 years 8 months ago
I have just recently returned form staying in this hotel.
The hotel no longer is family plus although we were not told this at time of booking, there was very little to do for the teenagers except sit in the hotel lobby.
Entertainment at night was the same and got boring after the first week.
Staff were and location was good except for the train track next to the hotel.
I would not recommend this hotel and won
The hotel no longer is family plus although we were not told this at time of booking, there was very little to do for the teenagers except sit in the hotel lobby.
Entertainment at night was the same and got boring after the first week.
Staff were and location was good except for the train track next to the hotel.
I would not recommend this hotel and won
Travel operator: first choice
18 years 8 months ago
My family and I have just returned from a 2 week stay in the Cye holiday centre. This is now our second stay in this hotel within 5 years, but our hope of improvement was diminiished within the first few days of our stay.
This was due to complete non supervised children, around the pool area during the day and night time.
This lead to endless sleepless nights and the hotel staff or guardians were not willing to deal with this issue. This unrulyness ruined what is a very nice facility.
This was due to complete non supervised children, around the pool area during the day and night time.
This lead to endless sleepless nights and the hotel staff or guardians were not willing to deal with this issue. This unrulyness ruined what is a very nice facility.
Travel operator: first choice
18 years 8 months ago
As with many previous holiday makers we found the behaviour of other children a disgrace. The rules of the pool and complex were not inforced. We feel extremely sorry for the staff who have to put up with such rudeness especially in the shop. We have never been so embarrassed to be British and felt very intimidated.
The noise of the trains didn't bother us it was nothing compared to the noise from ajoining rooms.
Room facilities were good and very clean. The large balcony was nice shame the lights went out on them at 12.00!
Deposit and payment for safety deposit box is a rather high amount.
Compared with other holidays we do not feel we got value for money.
The noise of the trains didn't bother us it was nothing compared to the noise from ajoining rooms.
Room facilities were good and very clean. The large balcony was nice shame the lights went out on them at 12.00!
Deposit and payment for safety deposit box is a rather high amount.
Compared with other holidays we do not feel we got value for money.
Travel operator: First Choice
18 years 8 months ago
Last year was our third visit to the Cye.
The location for us was ideal,only 10 minutes walk from all the shops and restaurants.
The facilities at the Cye were perfect. The pool area was not too big, our youngest son was only 3 on our first visit and you could easily see all areas round the pool when he wandered off.
There were always lots of other kids for the boys to play with and the entertainment at night always kept them happy.
The food in the restaurant was not great, but there were plenty of good restaurants around.
The location for us was ideal,only 10 minutes walk from all the shops and restaurants.
The facilities at the Cye were perfect. The pool area was not too big, our youngest son was only 3 on our first visit and you could easily see all areas round the pool when he wandered off.
There were always lots of other kids for the boys to play with and the entertainment at night always kept them happy.
The food in the restaurant was not great, but there were plenty of good restaurants around.
Travel operator: first choice
Recommended
18 years 9 months ago
We have just returned after two weeks at Cye.
The hotel is close to the main beach and promenade but a railway line runs by the hotel and at 6am it was quite a shock to see the train speeding past!
The hotel is clean, maid service not very good. I had to go and ask for toilet rolls twice and clean towels. Our bedding was only changed once in the fortnight!
The hotel is very noisy and you can hear everything in the adjoining apartments and corridors. Our first week we hardly got any sleep due to inconsiderate people.
The entertainment is appalling and we only stayed in one night because it was raining.
The hotel is close to the main beach and promenade but a railway line runs by the hotel and at 6am it was quite a shock to see the train speeding past!
The hotel is clean, maid service not very good. I had to go and ask for toilet rolls twice and clean towels. Our bedding was only changed once in the fortnight!
The hotel is very noisy and you can hear everything in the adjoining apartments and corridors. Our first week we hardly got any sleep due to inconsiderate people.
The entertainment is appalling and we only stayed in one night because it was raining.
Travel operator: first choice
18 years 9 months ago
We have just returned from 2 weeks at the Cye Apartments. We were on the fifth floor and was very happy with the room.
We heard nothing from the bar and pool area at night, and was not to bothered about the train tracks.
We can't comment on the food in the hotel as we were much happier eating in one of the many restaurants in the town.
We never used the pool as the beach is one of the best in Spain and was never around for the enterainment, there was just far to much going on 10 minutes walk away.
There is a lot of kids that seem to be left to do there own thing, whether round the pool, in the lobby or up and down the lifts.
This was probably the biggest down side.
We also never went on any of the organised excursions as the local bus and train services are excellent and a fraction of the cost.
The hotel staff are very friendly and speak very good English.
There is a shop within the hotel that sells most things but all at a greater cost than the local supermarket.
We heard nothing from the bar and pool area at night, and was not to bothered about the train tracks.
We can't comment on the food in the hotel as we were much happier eating in one of the many restaurants in the town.
We never used the pool as the beach is one of the best in Spain and was never around for the enterainment, there was just far to much going on 10 minutes walk away.
There is a lot of kids that seem to be left to do there own thing, whether round the pool, in the lobby or up and down the lifts.
This was probably the biggest down side.
We also never went on any of the organised excursions as the local bus and train services are excellent and a fraction of the cost.
The hotel staff are very friendly and speak very good English.
There is a shop within the hotel that sells most things but all at a greater cost than the local supermarket.
Travel operator: First Choice
Recommended
18 years 10 months ago
We spent a fortnight at Cye and don't really have any complaints.
The place is kept clean and tidy although we were a little concerned about the pool, the water seemed very cloudy but I don't know if this was because of maybe too much chlorine in the water or what, although saying this there were no reports of anybody feeling ill.
The hotel itself is located back of the main street but only a five minute walk and you found yourself on the prom with its beautiful fountains and sculptures.
There was really no problem with the railway line behind the hotel.
The hotel staff were always pleasant and very helpful. The entertainment could do with a shake up, we had to go out most nights to find good entertainment.
Overall I would recomend Cye Holiday Centre as a base for your family holiday.
The place is kept clean and tidy although we were a little concerned about the pool, the water seemed very cloudy but I don't know if this was because of maybe too much chlorine in the water or what, although saying this there were no reports of anybody feeling ill.
The hotel itself is located back of the main street but only a five minute walk and you found yourself on the prom with its beautiful fountains and sculptures.
There was really no problem with the railway line behind the hotel.
The hotel staff were always pleasant and very helpful. The entertainment could do with a shake up, we had to go out most nights to find good entertainment.
Overall I would recomend Cye Holiday Centre as a base for your family holiday.
Travel operator: Falcon
Recommended
18 years 10 months ago
The apartments have one bedroom plus two comfy sofas, a well equipped bathroom (decent shower)_and a basic kitchen (microwave, 2 burners, no oven) / equipment. Cleaned every other day. We faced the railway line and its foot bridge but the trains didn't bother us, I think this was preferable noise wise to facing the pool, the other visat was a car park and block of flats.
Set in quiet residential area but easy walking distance to main areas, best supermarket seemed to be the one the other side of the railway tracks though there are several within easy reach between hotel and beach area.
Didn't try the food but the menus on the wall was all English, chips, nuggets etc. Bar had serving hatch onto pool area which was very popular, serves ice cream, crisps etc. as well as alcohol.
Couldn't get near the pool for very active children and looked like all sunbeds bagged with towels well before 09:30 the pools opening time.
Bar was basic and more like a cafeteria.
Staff very efficient and friendly.
Entertainment didn't grab us not really into bingo and it is really aimed at the children anyway. Probably great for families, not so good for a child free couple (allocated on arrival so no thought there then).
Set in quiet residential area but easy walking distance to main areas, best supermarket seemed to be the one the other side of the railway tracks though there are several within easy reach between hotel and beach area.
Didn't try the food but the menus on the wall was all English, chips, nuggets etc. Bar had serving hatch onto pool area which was very popular, serves ice cream, crisps etc. as well as alcohol.
Couldn't get near the pool for very active children and looked like all sunbeds bagged with towels well before 09:30 the pools opening time.
Bar was basic and more like a cafeteria.
Staff very efficient and friendly.
Entertainment didn't grab us not really into bingo and it is really aimed at the children anyway. Probably great for families, not so good for a child free couple (allocated on arrival so no thought there then).
Travel operator: First Choice
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