A family member who lives nearby, looked in on us and asked what was wrong. He was told by Kayley "if you don't like it there's the door ". She then had a conversation in Spanish with her colleague, calling me some form of name.
We cut our loses and as we had not been able to speak to her until 11.10 she charged us two nights as checkout was 10.30 am. We moved to the Levante Lux down the street. What a difference, clean, friendly, Wi-Fi and air conditioning in the room.
Avoid this place at all costs!!
Travel operator: Booking.com
Hotel tip: Don't stay here
Travel operator: the holiday discount centre ltd
Travel operator: alpharooms
The pools great and a decent size and the bars nice and friendly. The staff leave you alone to enjoy your holiday and don't hoover round you.
Straight up the road behind the entrance is a large supermarket and there's bars and cafes on all sides of you.
We walk everywhere as its so central to the beach shops and the English square. This is a good value for money aparthotel.
Travel operator: go2spain
Travel operator: Holiday Rooms Direct.Com
Travel operator: thomas cook
Also through the week I dropped a peice of chicken which I forgot to pick up. The next day it was sorrounded by an army of ants which lead a trail into a hole in the wall near the fridge.
The hotel staff were ok, and the pool and surrounding area was well above average. We were self catering so I cannot comment on the food, although when we sat in reception next to the dining area, the most I saw eating was about six people, and I think three of them were the cooks.
I never stopped to watch any entertainment and when I left I heard there was an accordian player on every night. I was so sorry I missed that [NOT] I would not stop in this hotel again, but I did not let it spoil my holiday.
Thoroughly enjoed my holiday and I would reccomend Benidorm to any one no matter what your age group as our friends were a lot older than us.
Travel operator: travel republic
I found the two daytime receptionists friendly and helpful, but their was an elderly gentleman who usually worked on the evening who was very grumpy and made us feel unwelcome.
We never tried any food as the pool side bar was never open, however drinks were cheap and served by a friendly bar man. there is some great bars nearby but we always got a taxi (high heels)which were very cheap and the drivers that we had spoke good English.
There is also a subway two minutes walk around the corner. We only stayed in the hotel for 3 nights, and I would stay their again for a short break.
Travel operator: thomas cook
When we arrived in the room I took a look around it was meant to have a kitchen in it but we was told not to use the oven as it's dangerous. The bathroom was a very dirty hair on the floor and rust in the bath.
If I could rate the hotel with zeros I would have done as to me it shouldn't even be allowed to be called a hotel
Travel operator: first choice
The rooms are quite clean and clean towels and toilet roll is provided daily, maids were friendly. On arrival we were met by a moody night porter who couldnt find our details and I felt he was quite rude, wouldnt help us into tiny lift with our luggage and we had to go upto 8th floor.
Food was very bland and a buffet style dinner is not available they are set meals and everything is served with greasy fries.
Meals on offer include beef tripe, onion soup, sardines, spanish salad.The pool is nice very good size and great suntrap in the afternoons.
The only entertainment on offer is a spanish man playing the guitar and a spanish lady on the keyboard.
Travel operator: Hays
Ask a Question
Got a question? Ask our community of over 1.5 million users.